BSOD daily - New DELL Latitude E5520 (win32k.sys, dxgkrnl.sys etc.)


  1. wrk
    Posts : 3
    Microsoft Windows 7 Professional 64-bit SP1
       #1

    BSOD daily - New DELL Latitude E5520 (win32k.sys, dxgkrnl.sys etc.)


    Hello,

    I have new Dell Latitude (specification: http://speccy.piriform.com/results/C...VbVKRibaOYc8iE)
    BSOD are 1-2 per day - problem is each of this crash is caused by different module!
    Here is the list of last 15 BSOD: http://pn.com.pl/guest/BSODdell5520.htm

    SF_Diagnostic_Tool result is attached.

    I tried:
    - Update all available drivers from Dell (also Bios)
    - run overnight MemTest (no error)
    - run Long HDD Seagate test - passed
    - run full hardware dell diagnostic tool - all passed
    - run sfc /scannow - made some repairs

    I have no idea what more i can do with this laptop... Please help!
    Larry, Poland
      My Computer


  2. Posts : 8,135
    Windows 10 64 bit
       #2

    As this is a New PC, its best to contact Dell support. Only Dell support can have it repaired under warranty.

    There is also a Dell users forum, similar to this forum but only for Dell's, and posting there should get you help with the problem, if its not a warranty hardware problem.
    Laptop - Dell Community
      My Computer


  3. wrk
    Posts : 3
    Microsoft Windows 7 Professional 64-bit SP1
    Thread Starter
       #3

    Unfortunately warranty is for "parts only", so I have to determine what is wrong by myself...
    I'll try Dell forum, thanks!
      My Computer


  4. wrk
    Posts : 3
    Microsoft Windows 7 Professional 64-bit SP1
    Thread Starter
       #4

    Additional this is sfc /scannow log - small version: http://pn.com.pl/guest/sfcdetails.txt , and full 6MB version: http://pn.com.pl/guest/CBS.log

    Maybe somebody in this forum can help me?
      My Computer


 

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