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#11
Try this driver:
Drivers & Downloads | Dell United States
It is under Serial ATA and is newer than the one installed
cheers
Dave
Try this driver:
Drivers & Downloads | Dell United States
It is under Serial ATA and is newer than the one installed
cheers
Dave
I installed the newer driver and now I'm getting a different BSOD error message.
Please try the Intel auto detect.
Intel® Driver Update Utility
And see if it picks up the latest drivers for:
Intel Mobile Express Chipset SATA RAID Controller.
Cheers
Dave
Everything was up to date except my WiFi driver.
So it is Intel Rapid Storage Driver. Download and install this one.Code:*** WARNING: Unable to verify timestamp for iaStor.sys *** ERROR: Module load completed but symbols could not be loaded for iaStor.sys ******************************************************************************* * * * Bugcheck Analysis * * * ******************************************************************************* Use !analyze -v to get detailed debugging information. BugCheck 1000007E, {ffffffffc0000005, fffff880010516b0, fffff88003be1868, fffff88003be10c0} Probably caused by : iaStor.sys ( iaStor+496b0 ) Followup: MachineOwner ---------
Also there are some problems related to display driver.
Code:fffff880`03be1008 fffff880`0f65c500Unable to load image \SystemRoot\system32\DRIVERS\nvlddmkm.sys, Win32 error 0n2 *** WARNING: Unable to verify timestamp for nvlddmkm.sys *** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys nvlddmkm+0x257500 fffff880`0f405000 fffff880`101cc000 nvlddmkm T (no symbols) Loaded symbol image file: nvlddmkm.sys Image path: \SystemRoot\system32\DRIVERS\nvlddmkm.sys Image name: nvlddmkm.sys Timestamp: Sun Mar 25 00:33:10 2012 (4F6E1A6E) CheckSum: 00DAC0F0 ImageSize: 00DC7000 Translations: 0000.04b0 0000.04e4 0409.04b0 0409.04e4
- Download and install Driver Fusion.
- Reboot the computer in Advanced Boot Options, safe mode. Search Driver Fusion in your start menu, and remove all components of your nVidia display driver.
- If it says the the free version of Driver Fusion cannot remove all the elements, stop there and follow Drivers - Clean Left over Files after Uninstalling
- Boot normally now. Go to Drivers - Download NVIDIA Drivers, Drivers > Beta and Legacy; search there with your cards particulars for GeForce 306.23 Driver, dated 13.9.2012 and install it.
Uninstall McAfee Using McAfee Removal Tool. Uninstall Super AntiSpyware, too. Use Microsoft Security Essentials as your antivirus with windows inbuilt firewall, and free MBAM as the on demand scanner.
Download, install and update those, and then run full system scans with both of them, one by one.
You have a lot of Dell factory stuff installed.
They often are problematic. Follow the guide: Clean Up Factory BloatwareCode:Start Menu\Programs\Dell Public:Start Menu\Programs\Dell Public Start Menu\Programs\Dell\Dell Software & Utilities Public:Start Menu\Programs\Dell\Dell Software & Utilities Public Start Menu\Programs\Dell\Service Agreements Public:Start Menu\Programs\Dell\Service Agreements Public Start Menu\Programs\Dell DataSafe Public:Start Menu\Programs\Dell DataSafe Public Start Menu\Programs\Dell DataSafe Online Public:Start Menu\Programs\Dell DataSafe Online Public Start Menu\Programs\Dell Stage Public:Start Menu\Programs\Dell Stage Public Start Menu\Programs\Dell Support Center Public:Start Menu\Programs\Dell Support Center Public Start Menu\Programs\Dell Webcam Public:Start Menu\Programs\Dell Webcam Public
Let us know the results.
Did all that and still got another BSOD.
Every version od RST is crashing here.Code:.... *** WARNING: Unable to verify timestamp for iaStor.sys *** ERROR: Module load completed but symbols could not be loaded for iaStor.sys ******************************************************************************* * * * Bugcheck Analysis * * * ******************************************************************************* Use !analyze -v to get detailed debugging information. BugCheck 1000007E, {ffffffffc0000005, fffff8800104b6ec, fffff88003fee868, fffff88003fee0c0} Probably caused by : iaStor.sys ( iaStor+496ec ) Followup: MachineOwner --------- 4: kd> !analyze -v ******************************************************************************* * * * Bugcheck Analysis * * * ******************************************************************************* SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M (1000007e) This is a very common bugcheck. Usually the exception address pinpoints the driver/function that caused the problem. Always note this address as well as the link date of the driver/image that contains this address. Some common problems are exception code 0x80000003. This means a hard coded breakpoint or assertion was hit, but this system was booted /NODEBUG. This is not supposed to happen as developers should never have hardcoded breakpoints in retail code, but ... If this happens, make sure a debugger gets connected, and the system is booted /DEBUG. This will let us see why this breakpoint is happening. Arguments: Arg1: ffffffffc0000005, The exception code that was not handled Arg2: fffff8800104b6ec, The address that the exception occurred at Arg3: fffff88003fee868, Exception Record Address Arg4: fffff88003fee0c0, Context Record Address Debugging Details: ------------------ EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s. FAULTING_IP: iaStor+496ec fffff880`0104b6ec 488b4d40 mov rcx,qword ptr [rbp+40h] EXCEPTION_RECORD: fffff88003fee868 -- (.exr 0xfffff88003fee868) ExceptionAddress: fffff8800104b6ec (iaStor+0x00000000000496ec) ExceptionCode: c0000005 (Access violation) ExceptionFlags: 00000000 NumberParameters: 2 Parameter[0]: 0000000000000000 Parameter[1]: 0000000000000040 Attempt to read from address 0000000000000040 CONTEXT: fffff88003fee0c0 -- (.cxr 0xfffff88003fee0c0) rax=00000000fff450fe rbx=fffffa8008937cc8 rcx=0000000000000000 rdx=fffff88003feeac0 rsi=fffffa800c7a7998 rdi=fffffa80082bdbc0 rip=fffff8800104b6ec rsp=fffff88003feeaa0 rbp=0000000000000000 r8=fffffa8008953130 r9=00000000000000c0 r10=00000000000baf12 r11=fffff88003feeaf8 r12=fffffa8006c990a0 r13=fffff88001026dfc r14=0000000000000000 r15=fffff880009b8040 iopl=0 nv up ei pl zr na po nc cs=0010 ss=0018 ds=002b es=002b fs=0053 gs=002b efl=00010246 iaStor+0x496ec: fffff880`0104b6ec 488b4d40 mov rcx,qword ptr [rbp+40h] ss:0018:00000000`00000040=???????????????? Resetting default scope CUSTOMER_CRASH_COUNT: 1 PROCESS_NAME: System CURRENT_IRQL: 0 ERROR_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s. EXCEPTION_PARAMETER1: 0000000000000000 EXCEPTION_PARAMETER2: 0000000000000040 READ_ADDRESS: GetPointerFromAddress: unable to read from fffff8000330c100 GetUlongFromAddress: unable to read from fffff8000330c1c0 0000000000000040 Nonpaged pool FOLLOWUP_IP: iaStor+496ec fffff880`0104b6ec 488b4d40 mov rcx,qword ptr [rbp+40h] BUGCHECK_STR: 0x7E DEFAULT_BUCKET_ID: NULL_CLASS_PTR_DEREFERENCE LAST_CONTROL_TRANSFER: from fffffa80082bdbc0 to fffff8800104b6ec STACK_TEXT: fffff880`03feeaa0 fffffa80`082bdbc0 : fffffa80`0c7a7998 fffffa80`0c77f258 fffffa80`07c321c8 fffff880`0107fbc8 : iaStor+0x496ec fffff880`03feeaa8 fffffa80`0c7a7998 : fffffa80`0c77f258 fffffa80`07c321c8 fffff880`0107fbc8 00000000`00000000 : 0xfffffa80`082bdbc0 fffff880`03feeab0 fffffa80`0c77f258 : fffffa80`07c321c8 fffff880`0107fbc8 00000000`00000000 00000000`00000000 : 0xfffffa80`0c7a7998 fffff880`03feeab8 fffffa80`07c321c8 : fffff880`0107fbc8 00000000`00000000 00000000`00000000 fffff880`03feeb50 : 0xfffffa80`0c77f258 fffff880`03feeac0 fffff880`0107fbc8 : 00000000`00000000 00000000`00000000 fffff880`03feeb50 fffffa80`fff450fe : 0xfffffa80`07c321c8 fffff880`03feeac8 00000000`00000000 : 00000000`00000000 fffff880`03feeb50 fffffa80`fff450fe 00000000`00000030 : iaStor+0x7dbc8 SYMBOL_STACK_INDEX: 0 SYMBOL_NAME: iaStor+496ec FOLLOWUP_NAME: MachineOwner MODULE_NAME: iaStor IMAGE_NAME: iaStor.sys DEBUG_FLR_IMAGE_TIMESTAMP: 4fc685c8 STACK_COMMAND: .cxr 0xfffff88003fee0c0 ; kb FAILURE_BUCKET_ID: X64_0x7E_iaStor+496ec BUCKET_ID: X64_0x7E_iaStor+496ec Followup: MachineOwner --------- 4: kd> lmvm iaStor start end module name fffff880`01002000 fffff880`013a6000 iaStor T (no symbols) Loaded symbol image file: iaStor.sys Image path: \SystemRoot\system32\drivers\iaStor.sys Image name: iaStor.sys Timestamp: Thu May 31 02:10:40 2012 (4FC685C8) CheckSum: 00091790 ImageSize: 003A4000 Translations: 0000.04b0 0000.04e4 0409.04b0 0409.04e4
Go to Control Panel > Program anf Features. Uninstall Intel Rapid Storage. Then do it:
- Right click on "my computer" icon and click "manage" on the context menu.
- It will open the "computer management" window.
- Select "Device Manager" in the left pane, It will list all the existing devices up.
- Expand "Disc Drives" by clicking on the triangle in front of it.
- Select one item under it, right click, uninstall.
- Continue the process for all items under "Disc Drives"
- Now restart the computer. At restart, windows will auto configure the appropriate system driver, msahci.sys.
And, scan the system for possible virus infection with these two programs. .
Let us know the results.
I did the first list of things and the scans turned up nothing.
Yeah it crashed again.