Windows Explorer keeps crashing despite repair install

UsernameIssues · 10 Mar 2013

I'm not sure if you ever got this solved - if not, I would scan with WDO:
What is Windows Defender Offline?

And also see if this helps:
Troubleshoot Application Conflicts by Performing a Clean Startup

gregrocker · 10 Mar 2013

After checking for infection here are other Troubleshooting Steps for Windows 7.

Nothing can compare however to getting a perfect Clean Reinstall - Factory OEM Windows 7
which steps are the same for retail.

carwiz · 10 Mar 2013

I scanned the thread and didn't see any dump files posted. Did I miss something?

Blue Screen of Death (BSOD) Posting Instructions

UsernameIssues · 10 Mar 2013

carwiz said:

I scanned the thread and didn't see any dump files posted. Did I miss something?

Blue Screen of Death (BSOD) Posting Instructions

I'm not sure that this very patient OP (e.g. no bumping) is seeing a BSOD (despite the fact that the post is in the BSOD sub-forum).

My guess is that the OP has an app or infection that is taking down explorer at random times. Would such a crash make dump files?

carwiz · 11 Mar 2013

Ops, my misunderstanding. I thought it would ~~since it handles nearly everything on the PC~~. A program crash will at least show up in the system log. Explorer starts at Windows' boot as part of Session 0 initialization (system) and before any user initialization (Session 1). I guess I need a definition of the OP's term of "crash". Is the system freezing with a screen showing or is it black?

Well, skip that. I see that it's Windows Explorer and not the service Explorer.

**Pauly** · 11 Mar 2013

Dont forget this sub forum used to be crashes and debugging when the OP started the thread, John renamed this sub forum to BSOD recently :)