Windows Explorer keeps crashing despite repair install

Hi all,

I'm looking for some assistance. I posted a while ago regarding this issue and I thought I had managed to find the source however, the problem has re-emerged again. I had submitted another update on my previous thread but haven't received any feedback from the guy who was providing help.

In summary, Windows Explorer regularly crashes - when I say regularly, I mean every time i access windows explorer.

I completed a repair install and thought this fixed the issue but it hasn't.

The crash is not related to any particular folder - it can happen when accessing My Docs or Prog Files, or any other folder.

I have also tried setting up a new profile but this didn't work.

Does anyone have any ideas? Thanks in advance for any assistance offered.


Barry

Hi Britton

Thanks for the reply.

I ran sfc previously and it identified several files which could not be repaired. I then completed a repair install of windows 7. However, the problem reappeared.

I will run it again and get back to you.

Thanks

Hi Britton,

I ran sfc 4 times (just to be sure) and it didn't find any issues, I get the message saying "Windows Resource Protection did not find any integrity violations".

A few months ago when I first scanned it found lots of corrupted files etc, which couldn't be repaired, hence I had to re-installed windows.

This time around it all seems OK.

Is there anything else I can try? Where do I go from here?

Thanks

Hi Britton,

I've completed the tests and found nothing.

I have run malwarebytes - found nothing serious/high risk
I ran avast and and found a 'virus' and moved this to the vault
I ran kaspersky virus scanners but that found no viruses and only vulnerabilities with java and macromedia. I have since uninstalled java.

Even after running the above the problem still exists.

Any ideas what I should try next?

Thanks

Britton30 said:

I don't have Java installed either, good idea.
All I can think of is to do a Repair Install Which is non-destructive. You will have to re-do windows updates though, I recommend 4-5 at a time with a reboot between them.

I have already tried this and it didnt work. It did repair the files sfc couldnt repair but still left me with windows explorer crashing.

Its driving me insane.

Thanks Britton