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BSOD when using Opera or Office: Bad_Pool_Header 19
My PC started crashing yesterday for no apparent reason.
It's an Asus N56VZ laptop with a legit Windows 7 copy. Had no issues with it up till now.
No major changes done to the computer lately. Installing programs, got a new keyboard.
I get a BSOD 10-30 seconds after starting Opera or some Office program. It may BSOD on other applications too, but those are the ones I've registered so far. I've got DTools installed, but no images active. Been using DTools with no issues before.
I've ran a memory diagnostics and checkdisk, both finding no errors.
Here is the error info I get when Windows starts up again.
The BSOD error:Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1044
Additional information about the problem:
BCCode: 19
BCP1: 0000000000000021
BCP2: FFFFF900C2E2D000
BCP3: 0000000000003BD0
BCP4: 0000000000000914
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1
Files that help describe the problem:
C:\Windows\Minidump\020213-7737-02.dmp
C:\Users\Heine\AppData\Local\Temp\WER-21387-0.sysdata.xml
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C:\Windows\system32\en-US\erofflps.txt
BAD_POOL_HEADER
STOP: 0x00000019 (0x0000000000000021.0xFFFFF900C2E2D000.0x0000000000003BD0.0x00000000000000914)
See attached diagnostics tool results. I've done the tool guide, so I hope I got it right.
Appreciate any help. :)
Edit: I've gathered that device drivers can be a cause for this. I will go through my devices and update what I can.
Edit2: I've also got issues with the firewall. Unable to start it up. I'm downloading Win7 iso and will probably try a repair.
Last edited by Zeph; 02 Feb 2013 at 04:47.