Bad_Pool_Caller BSOD

JBWagner · 02 Feb 2013

Just registered; hoping for help.
I'm normally able to maintain my computers and solve problems by myself, but this intermittent (4 times in a month) crash has me stumped. I thought it could be memory related, but memtests seem to confirm that my (Corsair brand) memory chips are fine.

This should be the link to my (4) minidump crash logs:
http://sdrv.ms/14w6mbA

Advance thanks for any assistance with this perplexing problem. I haven't even installed anything over the last month or so, though obviously things have updated. I've been using Driver Reviver to keep my drivers up to date, but that's literally the only thing that comes to mind that has changed before and after these crashes began to occur.

Golden · 02 Feb 2013

Please follow these steps so we can get all the details required:

https://www.sevenforums.com/crashes-d...tructions.html

JBWagner · 02 Feb 2013

Alright.

This should link to the new zip
http://sdrv.ms/WkWujg

If it doesn't, let me know... I haven't used skydrive before, though it seems superficially similar to gdocs.

Arc · 02 Feb 2013

I checked two of your latest crashes, and both of them are indicating to an almost four years old Trend Micro.

Code:

*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck C2, {7, 109b, 40c0007, fffffa80184bd180}

*** WARNING: Unable to verify timestamp for tmwfp.sys
*** ERROR: Module load completed but symbols could not be loaded for tmwfp.sys
GetPointerFromAddress: unable to read from fffff80003716100
GetUlongFromAddress: unable to read from fffff800037161c0
Probably caused by : tmwfp.sys ( tmwfp+2efc0 )

Followup: MachineOwner
-------------------------------------------------------------------------------------------------------------
fffff880`09208000 fffff880`093c7000   tmwfp    T (no symbols)           
    Loaded symbol image file: tmwfp.sys
    Image path: \SystemRoot\system32\DRIVERS\tmwfp.sys
    Image name: tmwfp.sys
    Timestamp:        Wed Jul 15 15:04:55 2009 (4A5DA2BF)
    CheckSum:         0005C194
    ImageSize:        001BF000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4

Old or new, my suggestion to you is to uninstall Trend Micro. Use Microsoft Security Essentials as your antivirus with windows inbuilt firewall, and free MBAM as the on demand scanner.
Download, install and update those, and then run full system scans with both of them, one by one.

Free up the startup.

Click on the Start button
Type “msconfig (without quotes), click the resulting link. It will open the System Configuration window.
Select the “Startup” tab.
Deselect all items other than the antivirus.
Apply > OK
Accept the restart.

There are other good lot of problematic elements present in your system, but as they are apparently not creating any problem, overlooking them for the time being. If you want, I may give you the details. For now, you do the suggested changes and report us back.