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Windows 7: BSOD playing LoL, error 0x0000001e

02 Feb 2013   #1
nikotuck

Windows 7 Ultimate x64
 
 
BSOD playing LoL, error 0x0000001e

Hello everyone. While playing earlier I got a BSOD when playing Leauge of Legends and was also in a skype call. BSOD I had months before was caused by a video card driver, didn't know if it was causing an issue again.

Thanks in advance.


My System SpecsSystem Spec
.
03 Feb 2013   #2
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Hello nikotuck. The crash is a combination of a lot of failing factors. Let us describe.

Realtek PCIe GBE Family Controller, Realtek 10/100/1000 NIC Family all in one NDIS Driver
Code:
fffff880`02f8c9b8  fffff880`02c795d7Unable to load image \SystemRoot\system32\DRIVERS\Rtenic64.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for Rtenic64.sys
*** ERROR: Module load completed but symbols could not be loaded for Rtenic64.sys
 Rtenic64+0xf5d7
And that is kinda old.
Code:
fffff880`02c6a000 fffff880`02cb1000   Rtenic64 T (no symbols)           
    Loaded symbol image file: Rtenic64.sys
    Image path: \SystemRoot\system32\DRIVERS\Rtenic64.sys
    Image name: Rtenic64.sys
    Timestamp:        Fri Jul 02 15:31:00 2010 (4C2DB8DC)
    CheckSum:         00045D83
    ImageSize:        00047000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
Update it from Realtek

Asus ATK0110 ACPI Utility (a known BSOD maker in Win7 and Win8). Also a part of many Asus utilities
Code:
fffff880`02f8bda8  fffff880`02cf0010Unable to load image \SystemRoot\system32\DRIVERS\ASACPI.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for ASACPI.sys
*** ERROR: Module load completed but symbols could not be loaded for ASACPI.sys
 ASACPI+0x6010
And that is very old.
Code:
fffff880`02cea000 fffff880`02cf2000   ASACPI   T (no symbols)           
    Loaded symbol image file: ASACPI.sys
    Image path: \SystemRoot\system32\DRIVERS\ASACPI.sys
    Image name: ASACPI.sys
    Timestamp:        Thu Jul 16 09:01:29 2009 (4A5E9F11)
    CheckSum:         00010BC2
    ImageSize:        00008000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
Try to update it from ASUSTeK Computer Inc. -Support- Drivers and Download.

AMD / ATI display driver.
Code:
fffff880`02f8bed8  fffff880`04994517*** WARNING: Unable to verify timestamp for atikmdag.sys
*** ERROR: Module load completed but symbols could not be loaded for atikmdag.sys
 atikmdag+0xfc517
--------------------------------------------------------------------------------------------------
fffff880`02f8bdd8  fffff880`03eec9e9Unable to load image \SystemRoot\system32\DRIVERS\atikmpag.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for atikmpag.sys
*** ERROR: Module load completed but symbols could not be loaded for atikmpag.sys
 atikmpag+0x329e9
That is also not the latest one.
Code:
fffff880`03eba000 fffff880`03f30000   atikmpag T (no symbols)           
    Loaded symbol image file: atikmpag.sys
    Image path: \SystemRoot\system32\DRIVERS\atikmpag.sys
    Image name: atikmpag.sys
    Timestamp:        Fri Sep 28 06:42:52 2012 (5064F994)
    CheckSum:         00071DC9
    ImageSize:        00076000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
Update your ATI/AMD display driver.
You can get it from the link in our forum, Latest AMD Catalyst Video Driver for Windows 7, or you may go to AMD Graphics Driver and Software and opt for Automatically Detect and Install the appropriate driver for your card.


During installation, you may opt for advanced installation, and install the display driver only, not the Catalyst Control Center.

Free up the startup.
  1. Click on the Start button
  2. Type “msconfig (without quotes), click the resulting link. It will open the System Configuration window.
  3. Select the “Startup” tab.
  4. Deselect all items other than the antivirus.
  5. Apply > OK
  6. Accept the restart.
Let us know the results after making those changes.
My System SpecsSystem Spec
Reply

 BSOD playing LoL, error 0x0000001e




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