BSOD while idle and general crashes

Page 1 of 2 12 LastLast

  1. Posts : 29
    Microsoft Windows 7 Home Premium 64-bit
       #1

    BSOD while idle and general crashes


    I have a fairly new computer and for awile everything was fine. However in the last month or so I have gotten a few BSODs on my computer as well as a couple crashes. I have no idea what the cause would be and I would like some help.
      My Computer


  2. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #2

    Code:
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    Use !analyze -v to get detailed debugging information.
    
    BugCheck 1A, {888a, fffff8a000331608, fffff68000013a03, fffffa8001624830}
    
    Probably caused by : ntkrnlmp.exe ( nt! ?? ::FNODOBFM::`string'+37f20 )
    
    Followup: MachineOwner
    ---------
    Your crash dumps are not showing any finite probable cause. In such a situation, it is better to enable Driver Verifier to monitor the drivers.
    Driver Verifier - Enable and Disable
    Run Driver Verifier for 24 hours or the occurrence of the next crash, whichever is earlier.

       Information
    Why Driver Verifier:
    It puts a stress on the drivers, ans so it makes the unstable drivers crash. Hopefully the driver that crashes is recorded in the memory dump.

    How Can we know that DV is enabled:
    It will make the system bit of slow, laggy.

       Warning
    Before enabling DV, make it sure that you have earlier System restore points made in your computer. You can check it easily by using CCleaner looking at Tools > System Restore.

    If there is no points, make a System Restore Point manually before enabling DV.

       Tip





    Test your RAM modules for possible errors.
    How to Test and Diagnose RAM Issues with Memtest86+
    Run memtest for at least 8 passes, preferably overnight.

    Let us know the results, with the subsequent crash dumps, if any.
      My Computer


  3. Posts : 29
    Microsoft Windows 7 Home Premium 64-bit
    Thread Starter
       #3

    Just a bit ago I recieved another freeze. I will post another dump in a bit. Right now I am running the RAM check you linked. Edit: it was not a blue screen, just a hang up forcing me to do a Manuel shut down.
      My Computer


  4. Posts : 29
    Microsoft Windows 7 Home Premium 64-bit
    Thread Starter
       #4

    I don't know if the ram test dumps the data so I took a screen cap of the results.
    In my opinion one error that only pops up once in 5 runthroughs of a test is probably just a fluke
      My Computer


  5. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #5

    A single error is enough to make the RAM unstable. We usually suggest to stop memtest as and when you got teh first error.

    If you think it is a fluke, run memtest once again, see the situation.

    Alternatively you may change the RAM module to observe if there is any change in your computer's behavior.
      My Computer


  6. Posts : 29
    Microsoft Windows 7 Home Premium 64-bit
    Thread Starter
       #6

    Arc said:
    Alternatively you may change the RAM module to observe if there is any change in your computer's behavior.
    How would I do that?
      My Computer


  7. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #7

      My Computer


  8. Posts : 29
    Microsoft Windows 7 Home Premium 64-bit
    Thread Starter
       #8

    I have been going on with using my computer and I think the problem might actually be a virus. Do you have any tips on the best way to eradicate it? I am thinking of probably just backing up my files onto an external HD and then flashing my HD and reinstalling windows. I have been using MSE as my antivirus, but I haven't been able to do a full scan without my computer freezing.
      My Computer


  9. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #9

    Scan the system for possible virus infection.

      My Computer


  10. Posts : 29
    Microsoft Windows 7 Home Premium 64-bit
    Thread Starter
       #10

    I ran windows defender offline and it found a virus which I had removed. I also ran the MEM test again for 8 passes, however it didn't find anything.
    Thanks Arc for linking me the program.
      My Computer


 
Page 1 of 2 12 LastLast

  Related Discussions
Our Sites
Site Links
About Us
Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd
All times are GMT -5. The time now is 06:25.
Find Us