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Windows 7: BSOD when playing Dota 2

07 Feb 2013   #1
borntowheep

Windows 7
 
 
BSOD when playing Dota 2

I was playing dota 2 while talking with my friend on skype. Nothing out of the ordinary as I had done that several times before. I launched the game using Razer Game Booster. Yesterday I also used ccleaner to clean registries, and I also uninstalled ~60 GB of games and programs, but didn't touch any files relating to steam(the program that hosts dota 2) or dota 2

Also I couldn't get a dxdiag dump via the SF diagnostic tool because of some error.


My System SpecsSystem Spec
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07 Feb 2013   #2
Dsprague

Microsoft Community Contributor Award Recipient

Windows 7 enterprise 64 bit, Windows 7 Pro 64 bit ,Windows 8 64bit
 
 

Ok had a look through your files a couple of things of note:

First please uninstall alchohol 120% this program uses a driver that is known to cause BSODs. Once it is uninstalled please download and run this tool:

DuplexSecure - Downloads

next I notice that you have both McAfee and AVG installed, having multiple AV programs can cause some serious problems uninstall one or the other using their respective uninstall tools:

AVG Removal tool

McAfee removal Tool


Last I notice your Bios is rather old I would check the computer s manufacturers website for updates if there are any.
My System SpecsSystem Spec
07 Feb 2013   #3
borntowheep

Windows 7
 
 

Allright, thanks!
I'll remove McAfee and uninstall Alcohol 120%, hope this fixes it
My System SpecsSystem Spec
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07 Feb 2013   #4
Dsprague

Microsoft Community Contributor Award Recipient

Windows 7 enterprise 64 bit, Windows 7 Pro 64 bit ,Windows 8 64bit
 
 

Post back and let us know how things go.
My System SpecsSystem Spec
07 Feb 2013   #5
borntowheep

Windows 7
 
 

Uninstalled the programs and tried running the same game again and it worked without problems! Hope it stays this way!

Thanks again
My System SpecsSystem Spec
07 Feb 2013   #6
Dsprague

Microsoft Community Contributor Award Recipient

Windows 7 enterprise 64 bit, Windows 7 Pro 64 bit ,Windows 8 64bit
 
 

Glad to hear it and I to hope it remains stable.
My System SpecsSystem Spec
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 BSOD when playing Dota 2




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