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Windows 7: BSOD System Service Exception/Driver Power State Failure

07 Feb 2013   #1
stephenryanchen

Windows 7 Professional x64
 
 
BSOD System Service Exception/Driver Power State Failure

I kept getting a BSOD with System Service Exception. I tried to reinstall my video card driver and afterwards received Driver Power State Failure. Really appreciate any help anybody can give me. Thanks for any help!


My System SpecsSystem Spec
.
07 Feb 2013   #2
stephenryanchen

Windows 7 Professional x64
 
 

Didn't see my attachment hopefully this works.
My System SpecsSystem Spec
10 Feb 2013   #3
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Hello Stephen. It is Intel Rapid Storage driver.
Code:
fffff800`00b9c7e8  fffff880`01053e35Unable to load image iaStor.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for iaStor.sys
*** ERROR: Module load completed but symbols could not be loaded for iaStor.sys
 iaStor+0x2fe35
And it is very old.
Code:
fffff880`01024000 fffff880`013c6000   iaStor   T (no symbols)           
    Loaded symbol image file: iaStor.sys
    Image path: iaStor.sys
    Image name: iaStor.sys
    Timestamp:        Fri May 20 22:22:24 2011 (4DD69C48)
    CheckSum:         0008CA08
    ImageSize:        003A2000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
Download and install this one.

Update your USB scanners Driver. Do some other USB telated troubleshooting too. For the port, first, uninstall and reinstall the USB ports drivers.
  1. Right click on Computer icon > manage. It will open the computer management window.
  2. Click on "Device Manager" in the left pane, it will list all installed devices up.
  3. Expand "USB Serial Bus Controllers" by clicking on the triangle in front of it.
  4. Click on one item to select, then right click and uninstall.
  5. Do the same for all.
  6. Restart the computer.
  7. At restart, windows will auto configure the appropriate drivers.
And, Disable USB Selective Suspense too.
USB Selective Suspend - Turn On or Off

For the devices, first, detach all the USB devices other than the keyboard and mouse.
Then, Update the drivers for them all, including the keyboard and mouse, if any third party drivers are installed for them.

Free up the startup.
  1. Click on the Start button
  2. Type “msconfig (without quotes), click the resulting link. It will open the System Configuration window.
  3. Select the “Startup” tab.
  4. Deselect all items other than the antivirus.
  5. Apply > OK
  6. Accept the restart.
Etron USB 3.0 Extensible Host Controller Driver. That is very old.

Code:
fffff880`04656000 fffff880`04665c00   EtronXHCI T (no symbols)           
    Loaded symbol image file: EtronXHCI.sys
    Image path: \SystemRoot\System32\Drivers\EtronXHCI.sys
    Image name: EtronXHCI.sys
    Timestamp:        Sat Jan 29 03:16:43 2011 (4D433943)
    CheckSum:         0001BA95
    ImageSize:        0000FC00
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
Update it from the manufacturer's site, if possible. Otherwise uninstall it.

Avira anit virus is also contributing to your crashes.
Code:
fffff880`071232f8  fffff880`04741c05Unable to load image \SystemRoot\system32\DRIVERS\avipbb.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for avipbb.sys
*** ERROR: Module load completed but symbols could not be loaded for avipbb.sys
 avipbb+0xbc05
Uninstall Avira using Avira AntiVir Removal Tool. Use Microsoft Security Essentials as your antivirus with windows inbuilt firewall, and free MBAM as the on demand scanner.
Download, install and update those, and then run full system scans with both of them, one by one.

Let us know the results.
My System SpecsSystem Spec
.

11 Feb 2013   #4
stephenryanchen

Windows 7 Professional x64
 
 

Thanks Arc. The problem seems to have been solved. I will mark it as solved for now and change that if the problem shows itself again in the next day.
My System SpecsSystem Spec
11 Feb 2013   #5
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

OK, let us know the situation after a few days, or at the occurrence of another crash.
My System SpecsSystem Spec
Reply

 BSOD System Service Exception/Driver Power State Failure




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