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Windows 7: BSOD few seconds after startup

07 Feb 2013   #1

Windows 7 Home Premium x64
BSOD few seconds after startup

It all started this morning, as I turned on my laptop to play some games, and the infinite BSOD started.
I own a Dell Inspiron N4010, around 1 year old, and the only other time I have encountered BSOD was when playing on another WoW server; stopped playing and never again it happened, until today.
While having breakfast, I browsed a little on the web and even played some WoW, heat, fan noise, general speed and all else was normal. Turned laptop off, left house, got back and since then I'm wandering the web searching for help.

It happens if I wait for too long at the account log screen or when I'm waiting for the system to "stabilize" after logging in my account.

I'll try to provide any other needed info as fast as I can.

My System SpecsSystem Spec
07 Feb 2013   #2

Microsoft Community Contributor Award Recipient

Windows 7 enterprise 64 bit, Windows 7 Pro 64 bit ,Windows 8 64bit

My System SpecsSystem Spec
07 Feb 2013   #3

Windows 7 Home Premium x64

here it goes:

Diagnostic Report (1.9.0027.0):
Windows Validation Data-->

Validation Code: 0
Cached Online Validation Code: N/A, hr = 0x8007043c
Windows Product Key: *****-*****-QCPVQ-KHRB8-RMV82
Windows Product Key Hash: +Rj3N34NLM2JqoBO/OzgzTZXgbY=
Windows Product ID: 00359-OEM-8992687-00095
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7600.2.00010300.0.0.003
ID: {6C2BD4E7-40BE-44BD-9CE2-82A899BD6EFD}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Home Premium
Architecture: 0x00000009
Build lab: 7600.win7_ldr.120830-0333
TTS Error: 
Validation Diagnostic: 
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Users\Kevin\AppData\Local\Google\Chrome\Application\chrome.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->

Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{6C2BD4E7-40BE-44BD-9CE2-82A899BD6EFD}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7600.2.00010300.0.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-RMV82</PKey><PID>00359-OEM-8992687-00095</PID><PIDType>2</PIDType><SID>S-1-5-21-2661603944-1382050913-2522161037</SID><SYSTEM><Manufacturer>Dell Inc.</Manufacturer><Model>Inspiron N4010</Model></SYSTEM><BIOS><Manufacturer>Dell Inc.</Manufacturer><Version>A13</Version><SMBIOSVersion major="2" minor="6"/><Date>20110331000000.000000+000</Date></BIOS><HWID>CEBB3607018400FC</HWID><UserLCID>0416</UserLCID><SystemLCID>0416</SystemLCID><TimeZone>Hora oficial do Brasil(GMT-03:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>DELL  </OEMID><OEMTableID>QA09   </OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  

Spsys.log Content: 0x80070002

Licensing Data-->
Em um computador com uma edição não essencial do Microsoft Windows, execute 'slui.exe 0x2a 0x8007043C' para exibir o texto do erro.
Erro: 0x8007043C 

Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: 0x00000000
HealthStatus: 0x0000000000000000
Event Time Stamp: 11:14:2012 15:14
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Not Registered - 0x8007043c
HealthStatus Bitmask Output:

HWID Data-->

OEM Activation 1.0 Data-->

OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x20001
OEMID and OEMTableID Consistent: yes
BIOS Information: 
  ACPI Table Name	OEMID Value	OEMTableID Value
  SLIC			DELL  		QA09   
  OSFR			DELL  		DELL    
  ASF!			  CETP		    CETP
  SSDT			PmRef		CpuPm
My System SpecsSystem Spec

07 Feb 2013   #4

Microsoft Community Contributor Award Recipient

Windows 7 enterprise 64 bit, Windows 7 Pro 64 bit ,Windows 8 64bit

Everything looks good there, so in that light I took a look at you files and two things off the top of my head that you should fix. First and foremost please uninstall daemon tools then download and run this tool:


When the tool runs if the uninstall button is grayed out your done and you can close the window, if not click uninstall and allow it to run. DO NOT click the install button it will install a driver known to cause BSODs

Next I notice that you don't have Service pack 1 installed Please install it, it has numerous stability fixes as well as security patches:

Learn how to install Windows 7 Service Pack 1 (SP1)
My System SpecsSystem Spec
07 Feb 2013   #5

Windows 7 Home Premium x64

Thank you for your help and attention! I'm now downloading SP1, uninstalled DTools and the Duplexsecure was grayed out as you said. Once I install SP1, I'll post the results.
My System SpecsSystem Spec
07 Feb 2013   #6

Windows 7 Home Premium x64

After (trying to) instal SP1, an error ocurred (error_install_failure 0x80070643) and I'm back to the BSOD state. A friend of mine suggested to get a free Linux live cd, to see if there's a component error... I've no idea about it. I'm uploading the diagnostics from SF after the error, I hope it says something that helps, or I'll have to make a clean install by the morning =(
My System SpecsSystem Spec
08 Feb 2013   #7

Microsoft Community Contributor Award Recipient

Windows 7 enterprise 64 bit, Windows 7 Pro 64 bit ,Windows 8 64bit

I do have a question, would you care to explain your hosts file?:

# Copyright (c) 1993-2009 Microsoft Corp.
# This is a sample HOSTS file used by Microsoft TCP/IP for Windows.
# This file contains the mappings of IP addresses to host names. Each
# entry should be kept on an individual line. The IP address should
# be placed in the first column followed by the corresponding host name.
# The IP address and the host name should be separated by at least one
# space.
# Additionally, comments (such as these) may be inserted on individual
# lines or following the machine name denoted by a '#' symbol.
# For example:
#          # source server
#              # x client host

# localhost name resolution is handled within DNS itself.
#       localhost
#    ::1             localhost
My System SpecsSystem Spec

 BSOD few seconds after startup

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