Multiple BSOD Brand New Win7 Pro 64bit 0x19 and 0x3b


  1. Posts : 6
    Windows 7 Pro 64bit
       #1

    Multiple BSOD Brand New Win7 Pro 64bit 0x19 and 0x3b


    Hey guys,

    I am at a loss here I have gotten multiple BSOD's on my new Laptop. I am currently trying to use the SF Diagnostic Tool to grab my dumps for uploading but getting a weird \\desktop not found error.

    I have downloaded and run the bluescreenview utility, I have attached screen shots of the properties for each BSOD as well as zip files of the minidumps.

    Hoping someone can help. I am going to run the laptop through memtest again, I ran it with one pass at 3+ hours and no errors.
      My Computer


  2. Posts : 6
    Windows 7 Pro 64bit
    Thread Starter
       #2

    Finally got the SF Tools to work. Had to login with non domain account.
      My Computer


  3. Posts : 1,735
    Windows 7 enterprise 64 bit, Windows 7 Pro 64 bit ,Windows 8 64bit
       #3

    Please enable Driver verifier your files are silent about what caused the BSOD:

    Driver Verifier - Enable and Disable

    When driver verifier is enabled allow it to crash your computer then post your new files here the same way you did before. Tip: if you can not boot normally into windows after enabling driver verifier please boot into safe mode and then disable driver verifier.
      My Computer


  4. Posts : 6
    Windows 7 Pro 64bit
    Thread Starter
       #4

    I have enabled driver verifier and when the blue screen comes up it stops at initializing disk for crash dump and sits. There is no progress % or anything indicating that it is doing anything. Should I adjust any settings?
      My Computer


  5. Posts : 1,735
    Windows 7 enterprise 64 bit, Windows 7 Pro 64 bit ,Windows 8 64bit
       #5

    See this tutorial and insure that your system is configured to create small memory dumps upon crash:

    Dump Files - Configure Windows to Create on BSOD
      My Computer


  6. Posts : 6
    Windows 7 Pro 64bit
    Thread Starter
       #6

    ok I have set it up for small memory dump. I also have removed my extra memory and put less in. I think it might be my memory sticks and if the machine runs for the next few days I am going to be returning the memory sticks.
      My Computer


  7. Posts : 1,735
    Windows 7 enterprise 64 bit, Windows 7 Pro 64 bit ,Windows 8 64bit
       #7

    Sounds like a good idea but if you wish to test the memory sticks you can follow this tutorial:

    RAM - Test with Memtest86+

    let the test run for at least 8 passes. Tip: do this overnight it can take quite a long time.
      My Computer


  8. Posts : 6
    Windows 7 Pro 64bit
    Thread Starter
       #8

    yea I tested with the 32gb in the laptop and 1 pass took 3.5hrs..
      My Computer


  9. Posts : 1,735
    Windows 7 enterprise 64 bit, Windows 7 Pro 64 bit ,Windows 8 64bit
       #9

    I can only imagine.
      My Computer


 

  Related Discussions
Our Sites
Site Links
About Us
Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd
All times are GMT -5. The time now is 12:16.
Find Us