BSOD on Acer Aspire 5741G Notebook


  1. philmickelson
    Posts : 4
    Windows 7 64 bit
       New #1

    BSOD on Acer Aspire 5741G Notebook


    Since 1 month I have trouble with Bluescreens and I donīt know what to do. They show up pretty randomly. I have checked already the ram and 500Gb HDD. I already installed a new audio driver and it is still coming up.

    Please help me! I attached all dump files I had. I already set the whole notebook back to original status after saving my data externally...


    Thanks phil
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  3. Dsprague
    Posts : 1,735
    Windows 7 enterprise 64 bit, Windows 7 Pro 64 bit ,Windows 8 64bit
       New #2

    Please do the following, update your BIOS (bios can be found on the computer manufacturers website, upgrade to service pack 1 It contains a number of stability and security updates that will help stabilize your pc:

    Learn how to install Windows 7 Service Pack 1 (SP1)

    also pleas update your graphics card driver it is very old:

    Code:
    nvlddmkm    Wed Apr 07 09:01:32 2010 (4bbc822c)    00b44721        nvlddmkm.sys
    update your Intel storage driver:

    Code:
    iaStor      Thu Dec 17 13:41:59 2009 (4b2a7b77)    00091a1b    None    iaStor.sys
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  4. philmickelson
    Posts : 4
    Windows 7 64 bit
    Thread Starter
       New #3

    Hi,

    thanks for your help this was pretty good so far. So I managed to download and install all drivers and bios. One question about the Intelstorage driver. The one I have is the newest for Win 7-64 bit which is my OS. The download center shows a newer version for Windows 7*. Can I use this because it is from 2012 instead of 2009. What does the star mean?

    So do you think there will not be BSOD anymore?

    Cheers Phil and thanks again
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  6. Dsprague
    Posts : 1,735
    Windows 7 enterprise 64 bit, Windows 7 Pro 64 bit ,Windows 8 64bit
       New #4

    I Am not entirely sure what the star means but It should be compatible with your version of windows and installing the one on the site cant do to much harm, If it does simply uninstall it.
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  7. philmickelson
    Posts : 4
    Windows 7 64 bit
    Thread Starter
       New #5

    Here is the newest dump file. After updating everything it worked well for 3 days and today another blue screen...

    Please help me with this...

    Cheers phil
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  8. Dsprague
    Posts : 1,735
    Windows 7 enterprise 64 bit, Windows 7 Pro 64 bit ,Windows 8 64bit
       New #6

    Ok had a look at your new dump file and it looks like it is being caused by your graphics card driver, If you could up date it, the current driver you have installed has been known to cause problems, you can find the drivers here:
    Drivers | GeForce
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  10. philmickelson
    Posts : 4
    Windows 7 64 bit
    Thread Starter
       New #7

    All right I finally have the newest driver. Let see how long this will last...

    Thanks Phil
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  11. Dsprague
    Posts : 1,735
    Windows 7 enterprise 64 bit, Windows 7 Pro 64 bit ,Windows 8 64bit
       New #8

    Hopefully permanently, or at least until the hardware becomes so obsolete it is no longer capable of doing what you need it to do.
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