BSOD watching videos and/or useing firefox


  1. Posts : 3
    windows 7 64bit
       #1

    BSOD watching videos and/or useing firefox


    I have got BSOD a few times when watching videos and browsing the internet.
    On the BSOD i read
    IRQL_NOT_LESS_OR_EQUAL but i could not get any more
    info as i was googling to find help and found this forum. I made the zip as instructed.
    thank you for your time and help

      My Computer


  2. Posts : 15,026
    Windows 10 Home 64Bit
       #2

    Welcome to SevenForums.

    Please remove Avira with its Removal tool: Avira AntiVir Removal Tool - Download

    Microsoft Security Essentials.

    Recommended from a strict BSOD perspective, compatibility & stability compared to other antiviruses/internet security software. It is free and lightweight:-
       Warning
    Do not start the free trial of Malware Bytes; remember to deselect that option when prompted.

    Run a full scan with both (separately) once downloaded, installed and updated.

    Code:
    athrx
    start             end                 module name
    fffff880`04cf9000 fffff880`04fad000   athrx    T (no symbols)           
        Loaded symbol image file: athrx.sys
        Image path: \SystemRoot\system32\DRIVERS\athrx.sys
        Image name: athrx.sys
        Timestamp:        Wed Jan 11 10:47:50 2012 (4F0D1476)
        CheckSum:         002B8FEC
        ImageSize:        002B4000
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
    Sometimes drivers remain, not completely uninstalled. Follow this tutorial for complete removal of drivers of the particular program:

    If its wireless, match your device from here:

    If its not a wireless, match your device from here:

    Go to this link: Intel® Driver Update Utility check the system for latest updates.

    Download and install them one by one.

    Perform a System File Check to check the integrity of all protected Windows 7 :
    1. Click on the start
    2. Type CMD on Search
    3. Left click and Run as Administrator
    4. Type SFC /scannow

    Full tutorial here:


    Disk Check on your hard drive for file system errors and bad sectors on it.

    # make sure you are not running out of Hard drive space.

    Reduce items at start-up. Nothing except anti-virus is required plus improves the time for logging in windows.

    Let us know the results.
      My Computer


  3. Posts : 3
    windows 7 64bit
    Thread Starter
       #3

    The Removal tool does not remove Avira so i used Revo Uninstaller.
    Did everything you said if i don't have anymore BSOD in the next week or so i will mark as solved.
    Thank you koolkat77
      My Computer


  4. Posts : 15,026
    Windows 10 Home 64Bit
       #4

    Look forward to your results.
      My Computer


  5. Posts : 3
    windows 7 64bit
    Thread Starter
       #5

    2 weeks and no problems so i am marking it as solved thank you for your help koolkat77
      My Computer


  6. Posts : 15,026
    Windows 10 Home 64Bit
       #6

    Thanks for letting us know.

    Safe surfing :)
      My Computer


 

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