Windows 7: Random BSOD, almost different errors everytime

Kazehaya · 09 Feb 2013

Hi everyone, I'm new in this forum. I hope you guys can help me. I've run the SF Diagnostic Tool and attached the zip file. Thank you.

koolkat77 · 09 Feb 2013

Please post the following report before we proceed:

Windows Genuine and Activation Issue Posting Instructions

Kazehaya · 09 Feb 2013

Code:

Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-GJY49-VJBQ7-HYRR2
Windows Product Key Hash: W5/6nm6F2UPXrCkY5xUhXb/+21g=
Windows Product ID: 00426-OEM-8992662-00006
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010100.1.0.001
ID: {4A47A5B9-D502-4983-8F63-E9A0A87E54B1}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Ultimate
Architecture: 0x00000000
Build lab: 7601.win7sp1_gdr.120830-0333
TTS Error: 
Validation Diagnostic: 
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 100 Genuine
Microsoft Office Project Standard 2007 - 100 Genuine
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: B4D0AA8B-604-645_B4D0AA8B-604-645_B4D0AA8B-604-645_B4D0AA8B-604-645_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Users\acer\AppData\Local\Google\Chrome\Application\chrome.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->

Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{4A47A5B9-D502-4983-8F63-E9A0A87E54B1}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.001</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-HYRR2</PKey><PID>00426-OEM-8992662-00006</PID><PIDType>2</PIDType><SID>S-1-5-21-3590948160-3415267033-3829362054</SID><SYSTEM><Manufacturer>Acer</Manufacturer><Model>Aspire X1800</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>P01-A2</Version><SMBIOSVersion major="2" minor="6"/><Date>20090826000000.000000+000</Date></BIOS><HWID>3CCD3D07018400F8</HWID><UserLCID>3409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>China Standard Time(GMT+08:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>ACRSYS</OEMID><OEMTableID>ACRPRDCT</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{90120000-003A-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Project Standard 2007</Name><Ver>12</Ver><Val>65B0160C7DF2D86</Val><Hash>52nW28dLJwi6c2XHVQINsnSU3yE=</Hash><Pid>89402-707-0268757-63828</Pid><PidType>14</PidType></Product></Products><Applications><App Id="3A" Version="12" Result="100"/></Applications></Office></Software></GenuineResults>  

Spsys.log Content: 0x80070002

Licensing Data-->
Software licensing service version: 6.1.7601.17514

Name: Windows(R) 7, Ultimate edition
Description: Windows Operating System - Windows(R) 7, OEM_SLP channel
Activation ID: 7cfd4696-69a9-4af7-af36-ff3d12b6b6c8
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00426-00178-926-600006-02-13321-7600.0000-2632010
Installation ID: 016734234202569844720486969130201040439020582002095024
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial Product Key: HYRR2
License Status: Licensed
Remaining Windows rearm count: 3
Trusted time: 2/10/2013 11:47:14 AM

Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: 0x00000000
HealthStatus: 0x0000000000000000
Event Time Stamp: 1:1:2013 11:25
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:


HWID Data-->
HWID Hash Current: NAAAAAIAAwABAAEAAQACAAAAAQABAAEAJJSON7oeFT+0CezFtAsOW0pFd/ZiPY5P/i5Gyg==

OEM Activation 1.0 Data-->
N/A

OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x20001
OEMID and OEMTableID Consistent: yes
BIOS Information: 
  ACPI Table Name	OEMID Value	OEMTableID Value
  APIC			082609		APIC1644
  FACP			082609		FACP1644
  HPET			082609		OEMHPET0
  MCFG			082609		OEMMCFG 
  WDRT			082609		NV-WDRT 
  SLIC			ACRSYS		ACRPRDCT
  OEMB			082609		OEMB1644
  NVHD			082609		NVHDCP 
  AWMI			082609		OEMB1644
  SSDT			DpgPmm		CpuPm

Thanks for a quick reply.

koolkat77 · 09 Feb 2013

Waiting for a confirmation from my friend on that report.

Please proceed with RAM test.

Take memtest. Run for 8 passes and test each stick in a know good slot for an additional 6 passes.

RAM - Test with Memtest86+

Note

Pay close attention to part 3 of the tutorial in order to rule out the faulty stick out

Information

Errors are sometimes found after 8 passes.

Tip

Do this test overnight, before going to bed.

If Memtest86+ does not find any errors with ram run Windows Memory Diagnostics for 7-8 passes following its tutorial:

Memory Diagnostics Tool

Kazehaya · 09 Feb 2013

Thanks again. Like you suggested I'll run it before I sleep. So I'll probably be back after a day or two.

koolkat77 · 09 Feb 2013

Take your time.

NoelDP · 10 Feb 2013

(Yussi - you know your messaging is turned off?)

Interesting MGADiag report!
The BIOS date is *just* within the acceptable dates for Windows 7 - but the Acer site indicates that it only shipped with Vista installed (and only Home premium or Basic as options), and the BIOS date on the report is the earliest revision available on the site.

'benefit of doubt' applies in this case - although I suspect that a hack has been applied, I can't prove it, and must therefore class it as genuine.

Arc · 10 Feb 2013

Noel, Yussi is on a break, to gather some concentration to be back to the study table. Shortly, after getting a flow in the studies, she will be back again.

As you are giving a benefit of doubt, we will continue in this thread :)

Kazehaya, let us know the results of memtest. If there are any further crashes, post it following the Blue Screen of Death (BSOD) Posting Instructions.

koolkat77 · 10 Feb 2013

Kazehaya, just so you know:

4) No piracy or discussion of piracy allowed at all. Such as software, music, videos and other intellectual property violations.