BSOD ntoskrnl.exe then atikmdag.sys errors. Please help! - wyles

1nonly · 11 Feb 2013

I'm at my wits end on this. For months now Ive been getting BSOD errors. Different kinds, mostly ntoskrnl.exe errors. Memory modules appear to be well, uninstalled avg as i heard it could cause problems, purchased avast yesterday and installed it. Did a repair install of windows 7 64-bit home premium edition. Worked perfectly well all day yesterday. Today it starts up and goes blue screen again. So frustrated, at this point I just want to know if I need a new computer or if this one is still salvageable. See attached for the dump files.

Dsprague · 11 Feb 2013

first perhaps you would care to explain your host file:

Code:

# Copyright (c) 1993-2009 Microsoft Corp.
#
# This is a sample HOSTS file used by Microsoft TCP/IP for Windows.
#
# This file contains the mappings of IP addresses to host names. Each
# entry should be kept on an individual line. The IP address should
# be placed in the first column followed by the corresponding host name.
# The IP address and the host name should be separated by at least one
# space.
#
# Additionally, comments (such as these) may be inserted on individual
# lines or following the machine name denoted by a '#' symbol.
#
# For example:
#
#      102.54.94.97     rhino.acme.com          # source server
#       38.25.63.10     x.acme.com              # x client host

# localhost name resolution is handled within DNS itself.
#    127.0.0.1       localhost
#    ::1             localhost

127.0.0.1 activate.adobe.com  
127.0.0.1       activation.nero.com  
127.0.0.1 license.superantispyware.com
127.0.0.1 license.superantispyware.com

1nonly · 11 Feb 2013

I'm sorry, I don't follow what you're asking.
I don't understand what would need to be explained about the host file. Not even sure how to read it.

Dsprague · 11 Feb 2013

Well you see this host file shows evidence of blocking licensing servers that validate software which tells me that you have cracked software on your pc and we do not support piracy on this site.

Forum Rules and info- Please Read!

4) No discussion of piracy or anything illegal is allowed at all. Such as software, music, videos and other intellectual property violations.

1nonly · 11 Feb 2013

fair enough. honestly, i don't recall pirated software on the computer. It was given to local tech for review when I first got errors in november but I don't recall much of anything being done on it. I know I have windows and avast and both are licensed. I also have office 2010 validated and working. those are the only main programs that I'm aware of.
I don't use nero so i couldn't tell you if I have that or not.
as far as adobe, i have the reader, but that's free and that's about it.
don't know about superantispyware...it's name is self-explanatory, but i don't use it if it exists on my computer.
i do use a free version of malwarebytes for my spyware scans, along with avast.

either way, because of those entries I won't be able to get help? Once the computer is up and running I can look for those bits of software and remove them if they exist.
piracy isn't my thing. too many people i know have had problems with pirated software and that type of software appears to be more trouble than it's worth. I'd rather not play cat and mouse is what I'm trying to say.

I would dare to say that the guy that looked the computer over thought he was doing me some sort of favor. For all I know hey may have been part of the problem.

so again, I ask...would I not be able to get help now? I would appreciate it.

1nonly · 11 Feb 2013

So, DsPrague, you won't be able to help me?
For what its worth I'm sorry that software was on the computer but i really had no knowledge of it. It's the family computer and I'm just trying to get it to work again.

1nonly · 11 Feb 2013

worst case scenario, i could try to decipher the Crashes and Debugging "how to" section, I guess. Seems I may have been blocked out of help here.
That's cool. Rules are rules. That's what I get for letting someone else look over the computer and trusting them. He won't be looking over my computer again, that's for sure.

Slartybart · 11 Feb 2013

Please post the product on your COA sticker (bottom, side or battery compartment)
Juts the product (Home, Professional, Ultimate), not any numbers

Run go.microsoft.com/fwlink/?linkid=52012
and post the output wrapped in a code box
-hit the # icon on the post menu bar when you post the output)

The MGADiag tool detects and reports BIOS information.

1nonly · 11 Feb 2013

I will try that.
FYI, i put the computer together so there won't be a sticker on it. The version of windows on my computer is Windows 7 Home Premium (64-bit) edition. I have since lost the original software cd of windows in our July 2012 move. However, I was able to extract the key with 3rd party software yesterday prior to doing a repair install. In fact, I used the directions from this website to get the iso of my windows edition.
I'm at work now and won't be home again for another few hours so once I am I will do what you requested. Hopefully i don't run into any problems trying to run them. Hopefully the tool you suggests runs in safe mode, as it appears that's the only way i can get into my computer today.
Thanks in advance for helping me.

carwiz · 11 Feb 2013

fffff880`0480b000 fffff880`053be000 atikmdag T (no symbols)
Loaded symbol image file: atikmdag.sys
Image path: \SystemRoot\system32\DRIVERS\atikmdag.sys
Image name: atikmdag.sys
Timestamp: Fri Nov 16 14:18:02 2012 (50A69F7A)
CheckSum: 00B65E3C

atikmdag.sys tried to write to an invalid memory address. Check for driver updates to your ATI Radeon. Be sure to download drivers from the OEM site. Don't rely on third party sites for drivers.