BSOD - Crash Likely When Screensaver Turns on After 15 Mins


  1. Posts : 27
    Virginia
       #1

    BSOD - Crash Likely When Screensaver Turns on After 15 Mins


    Recently applied 15 minute idle lockout to 50 computers. A few are crashing now. Here are the logs off one that has crashed 3 times today. Any idea?

    Thanks!
    Jim
      My Computer


  2. Posts : 1,735
    Windows 7 enterprise 64 bit, Windows 7 Pro 64 bit ,Windows 8 64bit
       #2

    Looks like your problems are being caused by your Display link driver:

    Code:
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    Use !analyze -v to get detailed debugging information.
    
    BugCheck 1000007E, {ffffffffc0000005, fffff88004d4bd12, fffff880033fdbe8, fffff880033fd440}
    
    Probably caused by : dlkmd.sys ( dlkmd+19d12 )
    
    Followup: MachineOwner
    ---------
    Driver Reference Table - dlkmd.sys

    you can update the drivers from here:

    DisplayLink: Windows Software
      My Computer


  3. Posts : 27
    Virginia
    Thread Starter
       #3

    Thanks a ton! Two questions...

    Lately RevoUninstaller feels like it has junk software being installed with it. Where are folks getting a stripped down, no bloat/ad version?

    Is the debugging you just did difficult? I would love to not waste peoples time with it. The excerpt you posted looks easy enough, but I assume is more difficult than it looks if people constantly post in here needing help.

    Thanks again!!
    Jim
      My Computer


  4. Posts : 1,735
    Windows 7 enterprise 64 bit, Windows 7 Pro 64 bit ,Windows 8 64bit
       #4

    I get revo straight from the source: Download Revo Uninstaller Freeware - Free and Full Download - Uninstall software, remove programs, solve uninstall problems
    Dont bother messing around with Cnet they are getting bad about adding bloat ware to their installs try File hippo or major geeks for downloads of that nature I find they aren't quite as bad about such things and for your question about how I handle BSOD analysis I am completely self taught I learned all I know from this site I will give you links to some informational tutorials that I learned from:

    BSOD Tutorials and Information Links

    Learning debugging - Video Tutorials

    BSOD Analysis - Getting Started

    Configuring the "Debugging Tools"

    BSOD Commands - WinDbg

    Debugging A BSOD - My way
      My Computer


  5. Posts : 27
    Virginia
    Thread Starter
       #5

    Thanks Dsprague, much appreciated!
      My Computer


  6. Posts : 1,735
    Windows 7 enterprise 64 bit, Windows 7 Pro 64 bit ,Windows 8 64bit
       #6

    Glad I could be of help.
      My Computer


 

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