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Windows 7: BSOD Driver_Power_State_Failure

15 Feb 2013   #1
ACHILLES R32

Windows 7 Pro SP1 64-bit
 
 
BSOD Driver_Power_State_Failure

So couple months ago i had a blue screen issue which was solved. (see thread). Today i had another blue screen, which leads me to believe that it might be the same or similar issue. Both were caused by ntoskrnl.exe. I running a memory test right now, but wont be able to see results until i get home later tonight. Could someone take a look at the dump file, and let me know what the possible cause is. Right now I'm speculating that it might be the Bluetooth USB keyboard adapter again.

Thanks


My System SpecsSystem Spec
.
15 Feb 2013   #2
Dsprague

Microsoft Community Contributor Award Recipient

Windows 7 enterprise 64 bit, Windows 7 Pro 64 bit ,Windows 8 64bit
 
 

Have you re-installed windows since the last time you had a BSOD? If so you may need to go through this tutorial again:

USB Selective Suspend - Turn On or Off

I took a look at the files from your first BSOD thread and this one and compared them they are almost identical but this time the files actually point out a bluetooth/usb device:

Code:
kd> !irp fffffa800da1a010
Irp is active with 11 stacks 10 is current (= 0xfffffa800da1a368)
 No Mdl: No System Buffer: Thread 00000000:  Irp stack trace.  
     cmd  flg cl Device   File     Completion-Context
 [  0, 0]   0  0 00000000 00000000 00000000-00000000    

            Args: 00000000 00000000 00000000 00000000
 [  0, 0]   0  0 00000000 00000000 00000000-00000000    

            Args: 00000000 00000000 00000000 00000000
 [  0, 0]   0  0 00000000 00000000 00000000-00000000    

            Args: 00000000 00000000 00000000 00000000
 [  0, 0]   0  0 00000000 00000000 00000000-00000000    

            Args: 00000000 00000000 00000000 00000000
 [  0, 0]   0  0 00000000 00000000 00000000-00000000    

            Args: 00000000 00000000 00000000 00000000
 [  0, 0]   0  0 00000000 00000000 00000000-00000000    

            Args: 00000000 00000000 00000000 00000000
 [  0, 0]   0  0 00000000 00000000 00000000-00000000    

            Args: 00000000 00000000 00000000 00000000
 [  0, 0]   0  0 00000000 00000000 00000000-00000000    

            Args: 00000000 00000000 00000000 00000000
 [  0, 0]   0  0 00000000 00000000 00000000-00000000    

            Args: 00000000 00000000 00000000 00000000
>[ 16, 2]   0 e1 fffffa800ef1a800 00000000 00000000-00000000    pending
           \Driver\BTHUSB
            Args: 00014400 00000001 00000004 00000002
 [  0, 0]   0  0 00000000 00000000 00000000-fffffa800cc55180    

            Args: 00000000 00000000 00000000 00000000
If this problem persists you may want to look into getting a new keyboard /mouse this one seems to be holding up I/o requests.
My System SpecsSystem Spec
15 Feb 2013   #3
ACHILLES R32

Windows 7 Pro SP1 64-bit
 
 

i did a reinstall last week updated to ssd, usb selective suspend has been disabled since 1st bsod. I will most likey buy another keybaord/mouse . the mouse was acting up yesterday losing connectivity on and off. Thanks for the help.
My System SpecsSystem Spec
.

15 Feb 2013   #4
Dsprague

Microsoft Community Contributor Award Recipient

Windows 7 enterprise 64 bit, Windows 7 Pro 64 bit ,Windows 8 64bit
 
 

Any time I'm glad we could help out again.
My System SpecsSystem Spec
24 Feb 2013   #5
ACHILLES R32

Windows 7 Pro SP1 64-bit
 
 

Instead of posting a new thread i will add to this one.

I upgraded to a new wireless keyboard, but it seems that im getting the same issue again. This time though i got 2 blue screens few hours apart. I believe that they are both regarding the new wireless keyboard. I did a fresh windows 7 install when i upgrade to the new keyboard. Anyway i would really appreciate is someone could have a look at the two dump files.
My System SpecsSystem Spec
25 Feb 2013   #6
Dsprague

Microsoft Community Contributor Award Recipient

Windows 7 enterprise 64 bit, Windows 7 Pro 64 bit ,Windows 8 64bit
 
 

Edit: sorry posted the wrong thing

It sounds like you may have a bad usb port on your motherboard or on the systems case, does this happen when you switch the usb port or does it happen with all of them?
My System SpecsSystem Spec
25 Feb 2013   #7
ACHILLES R32

Windows 7 Pro SP1 64-bit
 
 

the logitech wireless adapter is pluged in the back of the motherboard ( usb 2.0) slot. I have changed it to another usb 2.0 port. I only have 2 unused 2.0 ports left, if i get it again on this port i guess i can switch to one of the 3.0 ports available.

The thing about the BSOD is that i have never gotten it while using the pc. I always seem to get them when I'm away from the thing. I have it set so that the pc goes to sleep after 30min of inactivity. When i restart the computer, I get the windows has not been shutdown properly message. Followed by the desktop message Widows recovered from a crash.

Thanks for the quick reply.

Update:
I think i solved the blue screen issue, switched to usb 3.0 ports have not had any issues for the last week. Will test it out a bit longer if everything is ok, will mark thread as solved.
My System SpecsSystem Spec
13 Mar 2013   #8
ACHILLES R32

Windows 7 Pro SP1 64-bit
 
 

I thought that my blue screen issue was solved my switching to a usb 3.0 port. But its back again, Im thinking that it still the keyboard,(or it could be something else.) If someone could have a look at the dump file that would be great.

thanks
My System SpecsSystem Spec
14 Mar 2013   #9
Dsprague

Microsoft Community Contributor Award Recipient

Windows 7 enterprise 64 bit, Windows 7 Pro 64 bit ,Windows 8 64bit
 
 

Do you have any usb storage devices connected? hard drives or pendrives?
My System SpecsSystem Spec
14 Mar 2013   #10
ACHILLES R32

Windows 7 Pro SP1 64-bit
 
 

i do have a external harddrive and some flash drives that i plug in occasionally (front usb 3.0 port) but to be honest i cant remember if they were plugged in at the time of the BSOD. I did leave the computer in sleep mode overnight and i was able to wake it up without any BSOD (usb hdd connected), because the BSOD always seems to happened while the PC is in sleep mode.

So could it be a USB storage device that's causing the BSOD i took a look at the dump file (finally installed windows SDK) before i saw your reply and i was wondering what USBSTOR was, didnt think of usb storage (lol)

FOLLOWUP_NAME: MachineOwner

FAILURE_BUCKET_ID: X64_0x9F_3_USBSTOR_IMAGE_usbccgp.sys

BUCKET_ID: X64_0x9F_3_USBSTOR_IMAGE_usbccgp.sys
My System SpecsSystem Spec
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 BSOD Driver_Power_State_Failure




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