Laptop going to bluescreen?


  1. Posts : 48
    Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
       #1

    Laptop going to bluescreen?


    I'm trying to help a friend who brought over his laptop, every boot up it goes to a blue screen saying

    A problem has been detected and Windows has been shut down to prevent damage to your computer.
    Check to be sure you have adequate disk space. If a driver is
    identified in the Stop message, disable the driver or check
    with the manufacturer for driver updates. Try changing video
    adapters.

    Check with your hardware vendor for any BIOS updates. Disable
    BIOS memory options such as caching or shadowing. If you need
    to use Safe Mode to remove or disable components, restart your
    computer, press F8 to select Advanced Startup Options, and then
    select Safe Mode.


    Technical Information:


    STOP: 0x0000008E (0xC0000005, 0x000000FF, 0x8AAF482c, 0x00000000)


    I tried googling the code at the end but nothing shows up, any suggestions on what could be done?



    Thanks

    Edit~ got a Windows error recovery to come up before a blue screen gave me a option of launch startup repair and launch normally, repair eventually leads to trying to do a system restore but it says it failed and normally brings me to a new blue screen

    A problem has been detected and Windows has been shut down to prevent damage to your computer.
    Run a system diagnostic utility supplied by your hardware manufacturer.
    In particular, run a memory check, and check for faulty or mismatched
    memory. Try changing video adapters.

    Disable or remove any newly installed hardware and drivers. Disable or
    remove any newly installed software. If you need to use Safe Mode to
    remove or disable components, restart your computer, press F8 to select
    Advanced Startup Options, and then select Safe Mode.


    Stop: 0x0000007F (0x00000008, 0x80155000, 0x00000000, 0x00000000)
      My Computer


  2. Posts : 1,735
    Windows 7 enterprise 64 bit, Windows 7 Pro 64 bit ,Windows 8 64bit
       #2

    Ok a question followed by two suggestions:

    Firstly will the computer boot into safe mode?

    Next please preform the following:

    run through this tutorial Troubleshooting Windows 7 Failure to Boot

    also please run Memtes86+ for atleast 8 passes as this could be caused by your memory or the memory slots on the mother board:

    RAM - Test with Memtest86+
      My Computer


  3. Posts : 48
    Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
    Thread Starter
       #3

    Hi thanks for responding, I can boot into safe mode but I'm not sure what to do from there to fix the problem, and sorry for not saying in the initial post but my friend is running vista not 7.
      My Computer


 

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