BSOD occurs when laptop goes under sleep or Hibernation, 0x1000007e


  1. Posts : 2
    windows home premium 64 bit
       #1

    BSOD occurs when laptop goes under sleep or Hibernation, 0x1000007e


    Hi, i'm very new to these forums. ive had this problem for quite a while and i want to pinpoint why i'm getting BSOD. when i put my computer to sleep or hibernation, and wake it up my laptop restarts and i m prompted with the error:
    Problem signature:
    Problem Event Name: BlueScreen
    OS Version: 6.1.7601.2.1.0.768.3
    Locale ID: 1033

    Additional information about the problem:
    BCCode: 1000007e
    BCP1: FFFFFFFFC0000005
    BCP2: FFFFF880099E6824
    BCP3: FFFFF8800B0734F8
    BCP4: FFFFF8800B072D50
    OS Version: 6_1_7601
    Service Pack: 1_0
    Product: 768_1

    I will attach the mini-dump file for further information.
    https://docs.google.com/file/d/0B3El...it?usp=sharing
    (windows 7 home Premium 64 bit )
      My Computer


  2. Posts : 15,026
    Windows 10 Home 64Bit
       #2
      My Computer


  3. Posts : 2
    windows home premium 64 bit
    Thread Starter
       #3

    Issue is fixed. went through uninstalling the bluetooth driver as i suspected it was the cause- usupported bluetooth driver( Toshiba bluetooth stack- for Wiimote). as i uninstalled it avast found a rootkit asociated with it and removed it. After a full scan... no more BSOD. if it occurs again i will reinstall my windows.
      My Computer


 

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