BSOD when playing most games, some exceptions

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  1. Posts : 13
    Windows 7 Ultimate x64
       #1

    BSOD when playing most games, some exceptions


    Hello all,

    I have just created an account on this forum for this specific problem.
    5 days ago (thereabouts) our new computer was delivered.
    It's a powerful, custom built gaming computer, yet it fails at the thing it was designed to do: play games.
    All of these games worked fine on my old XP, but ran badly.
    On this new Windows 7 64 bit it is the opposite. The games run brilliantly, then crash.
    This is very frustrating for me, because I do not expect a computer of this power to do such a thing.
    However, there is an exception:
    any games that do not run a 3D engine usually do not crash (Such as FTL: Faster Than Light).
    Unfortunately, Minecraft also eventually crashes the computer.
    he crashing is random, but will happen eventually, unless I quit the game.
    If you need my system specs, tell me where to find them and I will either edit this thread and put them in, or post a reply with the specs.
    Also, one thing I have noticed:
    I am not sure, but the computer is saying something about an Nvidia Driver error.
    Also, I cannot install SP1, as the Readiness Tool does not install either.

    Thank you for taking the time to read this, and I hope the problem can be fixed soon, as I am becoming frustrated.

    P.S: I have just activated Do not Automatically Restart. I will post a crash if I can.
    P.P.S: Sorry about my username. I couldn't think of a better one.
      My Computer


  2. Posts : 2,014
    Windows 7 Professional 64bit
       #2

    Hi and welcome to the forums,

    In order to help you we will need the crash dumps :)

    Please can you add your systems specs to your profile? Here's how:

    Also please reconfigure windows to collect the correct info
    You want small memory dumps - "MiniDumps"

    And here are the instructions for posting:

    Post .dmp files after your next BSOD.

    Dave
      My Computer


  3. Posts : 13
    Windows 7 Ultimate x64
    Thread Starter
       #3

    Thank you for the quick reply.
    I will do as the posts instruct, then edit this post to show any information about my computer I can find.
    EDIT: I attempted to find my system specs using the .exe that you posted. Unfortunately it came up with an error about not having the correct (or any) version of the .net Framework.
    EDIT 2: Memory Dump is set, it will log on next crash.
    EDIT 3: No downloads for the SF_Diagnostics_tool? I do not understand where to download it.
      My Computer


  4. Posts : 2,014
    Windows 7 Professional 64bit
       #4

    Unfortunately you need Win SP1 installed in order to install .net Framework, which you stated that you cannot install yet.

    Alternatively you can fill them out manually by clicking on "User CP" at the top of the page, and selecting from the menu on the left "edit system specs"
    This tool will help you with this:

      My Computer


  5. Posts : 13
    Windows 7 Ultimate x64
    Thread Starter
       #5

    Thank you, doing that now.
      My Computer


  6. Posts : 2,014
    Windows 7 Professional 64bit
       #6
      My Computer


  7. Posts : 13
    Windows 7 Ultimate x64
    Thread Starter
       #7

    I found that out just before you said it - unfortunately I can't find where it put the file. I'm going to re-run it.
      My Computer


  8. Posts : 2,014
    Windows 7 Professional 64bit
       #8

    YUvj4 said:
    I found that out just before you said it - unfortunately I can't find where it put the file. I'm going to re-run it.

    On your desktop :)

    5. You will now have a folder saved on your Desktop with the name of SF_DD_MM_YYYY (SF_day_month_year) that includes the information from each button in the tool.
      My Computer


  9. Posts : 13
    Windows 7 Ultimate x64
    Thread Starter
       #9

    Unfortunately not the case - I can't seem to find the file anywhere. It just doesn't exist :/
      My Computer


  10. Posts : 2,014
    Windows 7 Professional 64bit
       #10

    Try running as an administrator by right clicking on program icon and run as admin.
      My Computer


 
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