Random BSOD on longterm working pc


  1. Posts : 12
    Windows 7 Professional (64bit)
       #1

    Random BSOD on longterm working pc


    I have had this pc running fine for over a year now. No hardware changes, no software upgrades or anything lately. Only a windows update a few days ago.
    A few days ago when it was very hot (my pc is upstairs where it gets extremely hot, been on for days downloading but has the side cover off with a external fan on it. Using core temp all cores are running at around 40-50 deg), i got a BSOD, didnt see the error code, the next day i got several. In the event viewer it shows a Kernal Power Failure.
    I fixed errors in my registery, updated all drivers (using DriverMAX, updated graphics card, and several old intel drivers), ran a memory check on my ram & harddrive checks. Everything passes fine. Since i have a low power supply, i decided to upgrade thinking that would fix the power failure issue. Had a 330watt and upgraded to Consair HX650 and was running fine for a day. Next thing another BSOD and the error code said Driver IRQ not less or equal.
    Dump file attached.
    Any help is appreciated.

    PS: I have also been getting Internet Explorer has stopped responding error all of a sudden, but IE still works.

    System specs:
    Win 7 Pro (64bit)
    Intel Core i7 870
    8gb ram (Strontium 4GB 1333 x2)
    2tb samsung hdd, 400gb wd hdd
    ASUS V9-P7H55E (0401 bios)
    Last edited by vmr101; 18 Feb 2013 at 19:24.
      My Computer


  2. Posts : 2,014
    Windows 7 Professional 64bit
       #2

    Hi and welcome to SF Forums,

    STOP 0x000000D1: DRIVER_IRQL_NOT_LESS_OR_EQUAL
    Usual causes: Device driver

    *******************************************************************************
    * *
    * Bugcheck Analysis *
    * *
    *******************************************************************************
    Use !analyze -v to get detailed debugging information.
    BugCheck D1, {3af104e0, 2, 0, fffff88003c1dd53}
    Unable to load image \SystemRoot\System32\Drivers\tosrfcom.sys, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for tosrfcom.sys
    *** ERROR: Module load completed but symbols could not be loaded for tosrfcom.sys
    Probably caused by : tosrfcom.sys ( tosrfcom+ed53 )

    4: kd> lmvm tosrfcom
    start end module name
    fffff880`03c0f000 fffff880`03c21980 tosrfcom T (no symbols)
    Loaded symbol image file: tosrfcom.sys
    Image path: \SystemRoot\System32\Drivers\tosrfcom.sys
    Image name: tosrfcom.sys
    Timestamp: Tue Oct 02 03:43:06 2007 (4701B03A)
    Faulting Driver: tosrfcom.sys
    Refers to: Toshiba Bluetooth Driver/s:
    These will need updating as they are extremely old:
    tosporte Bluetooth COM Port Kernel 11/10/2006 6:31:08 PM
    tosrfbd Bluetooth RFBUS Kernel 15/02/2008 5:01:21 PM
    tosrfbnp Bluetooth RFBNEP Kernel 29/11/2007 11:45:56 AM
    Tosrfcom Bluetooth RFCOMM Kernel 2/10/2007 12:43:06 PM
    Tosrfhid Bluetooth RFHID Kernel 31/01/2008 5:55:22 PM
    tosrfnds Bluetooth Personal Are Kernel 12/07/2005 3:43:52 PM
    TosRfSnd Bluetooth Audio Kernel 22/01/2008 10:58:09 PM
    Tosrfusb Bluetooth USB Controll Kernel 18/10/2007 4:25:20 PM
    Click on Downloads > Laptop Accessories > Bluetooth > and choose your Bluetooth device.

    Plan to update your Bios to the latest version if BSOD's still occur after drivers updated:

    Latest update: V9-P7H55E 0401 BIOS 2011.03.02 update, found:



    [BIOS Information (Type 0) - Length 24 - Handle 0000h]
    Vendor American Megatrends Inc.
    BIOS Version 0401
    BIOS Starting Address Segment f000
    BIOS Release Date 09/07/2010
    BIOS ROM Size 800000

    Post back any developments

    Cheers

    Dave
      My Computer


  3. Posts : 12
    Windows 7 Professional (64bit)
    Thread Starter
       #3

    Thanks,
    Ill try updating the Bluetooth drivers.
    Funny enough, a few days ago my pc stopped auto reporting my solar data to PV Output.
    For this i use the bluetooth driver, a usb extender, usb to rj45 -> back to usb over several meters, and a SEDA UD100 dongle to access my SMA Sunny Boy inverter. This data normally gets pushed through PV Bean Counter, but hasnt for days. I couldnt work out why but was gonna sort that out after fixing the BSOD.

    Interesting how this only started after the most recent windows update.
      My Computer


  4. Posts : 2,014
    Windows 7 Professional 64bit
       #4

    I take it your monitoring Energy consumption?

    All of your crashes relate to the bluetooth driver in question,
    so its a good bet once updated it will sort your BSOD issue.

    You could also look at Windows Update History see if anything stands out.
    Judging by the dates those drivers havent been updated, but check your Blutooth manager,
    as that may have been updated, and you also have that on Start up, you can disable
    that from start up and test to see BSOD occurs:

    Start > type in search run >
    press return and type msconfig.exe and press return
    select the start up tab and uncheck the box next to Bluetooth Manager and click apply. Reboot

    If no change you can always recheck box and apply.

    Cheers

    Dave
      My Computer


  5. Posts : 12
    Windows 7 Professional (64bit)
    Thread Starter
       #5

    Thanks Dave,
    I am uploading energy consumption automatically via a bridge, but my solar generation needs my pc.
    Maximo PV System 4.830kW | Live Output
    (Generation upload stopped on the 14th)

    I updated the bluetooth drives, restarted pc and went to get some lunch, came back and it had only just reloaded windows with an error saying it rebooted. So i have attached new dump files.

    Next i will try update the BIOS, but that is something i havent done before and am wary of.
    *EDIT: Updated BIOS with ASUS update, will test out and see if any more errors come up.
    Still recieving Internet Explorer error, not sure why.
    Last edited by vmr101; 18 Feb 2013 at 20:59. Reason: Updated Bios
      My Computer


  6. Posts : 12
    Windows 7 Professional (64bit)
    Thread Starter
       #6

    Can anyone tell me from the last dump file if the bluetooth driver caused the last BSOD?
    If it did i will uninstall the bluetooth driver and try the windows one and sort out my connection to my inverter another way etc..
    Thanks.

    Other people using similiar setups for solar generation upload say that using the Windows bluetooth drivers does the job, so i will remove Toshiba ones and test that.
      My Computer


  7. Posts : 2,014
    Windows 7 Professional 64bit
       #7

    Hi sorry, I had to sleep :)
    Okay same driver causing the issue Im afraid.

    *******************************************************************************
    * *
    * Bugcheck Analysis *
    * *
    *******************************************************************************
    Use !analyze -v to get detailed debugging information.
    BugCheck 1000007E, {ffffffffc0000005, fffff80003476ee0, fffff8800e1ee928, fffff8800e1ee180}
    Probably caused by : tosrfcom.sys ( tosrfcom+cf13 )
    Toshiba Bluetooth Driver (Has been updated but is still the issue)
    tosrfcom tosrfcom.sys Tue Jul 28 11:18:20 2009

    Try here with this hotfix: http://aps2.toshiba-tro.de/bluetooth/?page=download

    Or here may help: http://aps2.toshiba-tro.de/bluetooth...wnload-toshiba

    Check windows update, especially optional section, or you can click on the download now button on the link below and it will take you to windows update and hopefully the driver you need, published by Microsoft:

    http://bluetooth-device-rfcomm-protocol-tdi.soft32.com/

    Really hope this helps.
    Cheers
    Dave
    Last edited by Northernsoul55; 19 Feb 2013 at 05:20.
      My Computer


  8. Posts : 12
    Windows 7 Professional (64bit)
    Thread Starter
       #8

    Thanks for the Help Dave, i really apprecaite it.

    I noticed on the Toshiba site they say "Please note that TOSHIBA Blue Stack for users without TOSHIBA hardware isn't available anymore".

    I had users from Whirlpool Forums http://forums.whirlpool.net.au tell me that the Windows Bluetooth drivers are now capable of running the SEDA UD100 dongle compatible with solar generation software. (exactly what i need)
    I have since uninstalled the Toshiba Bluetooth software and have had no Blue Screens with the windows driver. This issue is now solved so I again thank you for your help.

    Cheers,
    Marco
      My Computer


  9. Posts : 2,014
    Windows 7 Professional 64bit
       #9

    Hey Marco,


    Glad its sorted and thank you for the feedback.

    It may help other members/users in the future with similar issues.

    Cheers

    Dave
      My Computer


 

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