Random BSOD on new computer

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  1. Posts : 15
    Windows 7 Home premium 64 bit
       #1

    Random BSOD on new computer


    I've had random BSOD for a few weeks now, maybe one BSOD every 5 days or so.

    Not really sure why.

    EDIT: I crashed again 10-20 minutes after making this post
    Last edited by bjerne; 20 Feb 2013 at 05:21.
      My Computer


  2. Posts : 2,014
    Windows 7 Professional 64bit
       #2

    Hi,

    We need the correct info:

    Please add your systems specs to your profile? Here's how:

    And here are the instructions for posting:

    Cheers

    Dave
      My Computer


  3. Posts : 15
    Windows 7 Home premium 64 bit
    Thread Starter
       #3

    I've updated my profile now, also i don't see what i did wrong with the post besides maybe lack of information on when the BSODs happen. They have never happened when gaming and most of the time they just happen when browsing 4chan.
      My Computer


  4. Posts : 2,014
    Windows 7 Professional 64bit
       #4

    Hi,

    It doesnt contain all the information required to assist you with your issue.
      My Computer


  5. Posts : 15
    Windows 7 Home premium 64 bit
    Thread Starter
       #5

    Mind telling me what I'm missing?
      My Computer


  6. Posts : 2,014
    Windows 7 Professional 64bit
       #6

    Your missing files:

    Driver lists
    dxdiag
    msinfo32
    systeminfo
    windows updates

    You just need to click "Grab All" on the SF diag tool and it will collect all the info for you.
      My Computer


  7. Posts : 15
    Windows 7 Home premium 64 bit
    Thread Starter
       #7

    Alright I've updated the files. They're in the opening post.
      My Computer


  8. Posts : 2,014
    Windows 7 Professional 64bit
       #8

    Thank you for the added information. :)

    Please uninstall Daemon tools as it is well known for BSOD.

    Start > click on Computer > Uninstall or change a program > choose Daemon tools. Reboot.
    Once uninstalled please go here and remove the SPTD driver itself with this tool:

    If you see an Uninstall option for SPTD, click on it.
    Otherwise, go to C:\Windows\System32\drivers, look for and delete SPTD.sys manually. Reboot

    *******************************************************************************
    * *
    * Bugcheck Analysis *
    * *
    *******************************************************************************
    Use !analyze -v to get detailed debugging information.
    BugCheck 100000B8, {fffff8800336ffc0, fffffa8006a1a040, 0, 0}
    Unable to load image \SystemRoot\system32\DRIVERS\iusb3xhc.sys, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for iusb3xhc.sys
    *** ERROR: Module load completed but symbols could not be loaded for iusb3xhc.sys
    *** WARNING: Unable to verify timestamp for win32k.sys
    *** ERROR: Module load completed but symbols could not be loaded for win32k.sys
    Probably caused by : memory_corruption
    Problem driver: iusb3xhc.sys

    Relates to: Intel(R) USB 3.0 eXtensible Host Controller Driver
    Please update your driver here:

    Problem: win32k.sys

    Run SFC to check the integrity of all Windows 7 system files:

    Click on the Start > Type in search cmd
    Right click cmd at top and Run as Administrator
    Type SFC /scannow at the prompt (note there is a space between SFC and /scannow)

    fffff880`0338db18 fffff880`02e91970Unable to load image \SystemRoot\system32\drivers\CAHS164.sys, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for CAHS164.sys
    *** ERROR: Module load completed but symbols could not be loaded for CAHS164.sys
    CAHS164+0x2a970
    Problem driver: CAHS164.sys
    Related to: C-Media Electronics USB Audio Driver
    Also run memtest, for a minimum of 7/8 passes, following this tutorial:

    Post back any results / observations

    cheers

    Dave
      My Computer


  9. Posts : 15
    Windows 7 Home premium 64 bit
    Thread Starter
       #9

    Alright I've updated the drivers, thank you very much.
    Ill bump this thread if i get a BSOD again.
      My Computer


  10. Posts : 2,014
    Windows 7 Professional 64bit
       #10

    No problem, glad to help. :)

    Did you uninstall Daemon tools also?
      My Computer


 
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