BSOD occurs after logging in to windows

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  1. Posts : 32
    Windows 7 Professional 32 bit
    Thread Starter
       #21

    ACTUALLY MY COPY OF WINDOWS IS LOADED BY MY UNIVERSITY. i THINK IT IS WINDOWS 7 PROFESSIONAL SP1
    Code:
    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->
    
    Validation Code: 0
    Cached Online Validation Code: 0x0
    Windows Product Key: *****-*****-788W3-H689G-6P6GT
    Windows Product Key Hash: yr8OHoeXhbT4dc6MxGYjdAStSPY=
    Windows Product ID: 00371-OEM-8992671-00008
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.1.7601.2.00010100.1.0.048
    ID: {E67BFA33-15C8-4309-B45E-7F15EAADD42B}(1)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Professional
    Architecture: 0x00000000
    Build lab: 7601.win7sp1_gdr.120830-0333
    TTS Error: 
    Validation Diagnostic: 
    Resolution Status: N/A
    
    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    
    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002
    
    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002
    
    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3
    
    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files\Google\Chrome\Application\chrome.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed
    
    File Scan Data-->
    
    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{E67BFA33-15C8-4309-B45E-7F15EAADD42B}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.048</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-6P6GT</PKey><PID>00371-OEM-8992671-00008</PID><PIDType>2</PIDType><SID>S-1-5-21-4063242257-1370840729-2060915959</SID><SYSTEM><Manufacturer>Hewlett-Packard</Manufacturer><Model>HP Pavilion dv6 Notebook PC</Model></SYSTEM><BIOS><Manufacturer>Hewlett-Packard</Manufacturer><Version>F.46</Version><SMBIOSVersion major="2" minor="6"/><Date>20110825000000.000000+000</Date></BIOS><HWID>1CCA3907018400F8</HWID><UserLCID>0809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>India Standard Time(GMT+05:30)</TimeZone><iJoin>1</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>HPQOEM</OEMID><OEMTableID>SLIC-MPC</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  
    
    Spsys.log Content: 0x80070002
    
    Licensing Data-->
    Software licensing service version: 6.1.7601.17514
    
    Name: Windows(R) 7, Professional edition
    Description: Windows Operating System - Windows(R) 7, OEM_SLP channel
    Activation ID: 50e329f7-a5fa-46b2-85fd-f224e5da7764
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 00371-00178-926-700008-02-2057-7600.0000-0732012
    Installation ID: 016151643142308533328231624722391231427216950545028250
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
    Partial Product Key: 6P6GT
    License Status: Licensed
    Remaining Windows rearm count: 4
    Trusted time: 20/02/2013 22:12:04
    
    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: 0x00000000
    HealthStatus: 0x0000000000000000
    Event Time Stamp: 11:30:2012 16:03
    ActiveX: Registered, Version: 7.1.7600.16395
    Admin Service: Registered, Version: 7.1.7600.16395
    HealthStatus Bitmask Output:
    
    
    HWID Data-->
    HWID Hash Current: MgAAAAEAAgABAAEAAAACAAAAAwABAAEAeqhecFaKen9E8HL/kqaaiDz+IFyEK+q6Rso=
    
    OEM Activation 1.0 Data-->
    N/A
    
    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x20001
    OEMID and OEMTableID Consistent: yes
    BIOS Information: 
      ACPI Table Name	OEMID Value	OEMTableID Value
      APIC			HPQOEM		SLIC-MPC
      FACP			HPQOEM		SLIC-MPC
      HPET			HPQOEM		SLIC-MPC
      BOOT			HPQOEM		SLIC-MPC
      MCFG			HPQOEM		SLIC-MPC
      DMAR			      		
      ASF!			HPQOEM		SLIC-MPC
      SLIC			HPQOEM		SLIC-MPC
      SSDT			PmRef		CpuPm
      My Computer


  2. Posts : 32
    Windows 7 Professional 32 bit
    Thread Starter
       #22

    Ever in the sense long back 2 yrs ago i installed avira and then last year my college changed that to symantec.
      My Computer


  3. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #23

    Sorry about that

    Please run the Avira registry cleaner - AV10: Instructions for manual uninstallation -
    reboot

    then run the Norton Removal tool (again!)
    reboot

    open an Elevated Command Prompt
    run the command

    NETSH WINSOCK RESET

    reboot on request

    Please the open an Elevated Command Prompt, and run the following commands

    REG QUERY HKLM\SYSTEM\CurrentControlSet\services /S >>%userprofile%\desktop\npservices.log
    REG QUERY HKLM\SYSTEM\CurrentControlSet\Enum\root /S >>%userprofile%\desktop\npservices.log

    They may take a minute or two to run - and will create a file npservices.log on the desktop.
    Please zip that file up, and attach it to a reply.
      My Computer


  4. Posts : 32
    Windows 7 Professional 32 bit
    Thread Starter
       #24

    The norton removal tool i couldn't but with revo uninstaller i did it.
    the norton removal tool says a symantec version is loaded please uninstall from add and remove programs but i didn't find it
      My Computer


  5. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #25

    Ah - so you had the Enterprise Symantec client installed?? There is another removal tool for that - but you need to go through the support channels for it.

    The set of disabled services and drivers looks fine to me - nothing unexpected, at least.

    Please run a manual check for updates - what is now listed?

    Attempt to ONLY install updates related to MSE - what happens?
      My Computer


  6. Posts : 32
    Windows 7 Professional 32 bit
    Thread Starter
       #26

    i updated the MSE. currently scanning .
    dude one more thing which fottball club do you support
      My Computer


  7. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #27

    Essentially, your problem was that you had two Anti-Virus installed - and that will ALWAYS cause problems with at least one of them, and may end up totally locking your system.

    (If I have to be supporting any, it's Tottenham - why?)
      My Computer


  8. Posts : 32
    Windows 7 Professional 32 bit
    Thread Starter
       #28

    u re from england so i thought ..u'd be supporting at least one team
    i support manchester united.
    man u in FB or twitter ?
      My Computer


 
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