BSOD on new ZotacHD-ID34BR


  1. Posts : 4
    7 home premium
       #1

    BSOD on new ZotacHD-ID34BR


    zotac id34br minipc
    intel atom 1.8 dual core
    4gb ram
    256gb crucial m4 ssd (came with 250gb hdd)

    ever since i installed windows 7 home pro i get a bsod at least twice a day. the only thing i can think of is that the crashes have happened right after doing the bazillion windows updates you have to do on a new system

    i've run memtest through twice and everything passed. crystaldisk shows the drive is good. bios is set to ahci from ide.

    hopefully everything zipped up nicely here

    http://dl.dropbox.com/u/55303487/SF_26-02-2013.zipx
      My Computer


  2. Posts : 544
    Windows 7 64bit
       #2

    Hi blackbeasst,

    Download and run the 'SF_Diagnostic_Tool.exe file' as suggested in the tutorial link for better 'BSOD analysis': Blue Screen of Death (BSOD) Posting Instructions

    After download, click 'Grab all' to capture the Mini-Dump, Event Logs, Update Logs, Driver List, System Information and MGDiag reports. Apart from the 'Mini dump' the information in these files is vital for investigation.

    Do reply with the information; would be glad to assist.

      My Computer


  3. Posts : 4
    7 home premium
    Thread Starter
       #3

    Saurabh A said:
    Hi blackbeasst,

    Download and run the 'SF_Diagnostic_Tool.exe file' as suggested in the tutorial link for better 'BSOD analysis': Blue Screen of Death (BSOD) Posting Instructions

    After download, click 'Grab all' to capture the Mini-Dump, Event Logs, Update Logs, Driver List, System Information and MGDiag reports. Apart from the 'Mini dump' the information in these files is vital for investigation.

    Do reply with the information; would be glad to assist.

    oops. looks like the original didn't finish with everything before i zipped and dropped! my bad :)

    and that was done before i added the second stick of 2gb ram. so it will only show me having a total of 2gb.
      My Computer

  4.   My Computer


  5. Posts : 4
    7 home premium
    Thread Starter
       #5

    thanks blue. i'll check that out when i get home and get in front of the computer.
      My Computer


  6. Posts : 4
    7 home premium
    Thread Starter
       #6

    in the mean time, it looks like the nvidia drivers seem to be the culprit

    Crash Dump Analysis
    --------------------------------------------------------------------------------

    Crash dump directory: C:\Windows\Minidump

    Crash dumps are enabled on your computer.

    On Tue 2/26/2013 6:24:00 PM GMT your computer crashed
    crash dump file: C:\Windows\Minidump\022613-10030-01.dmp
    This was probably caused by the following module: nvlddmkm.sys (nvlddmkm+0x7241C0)
    Bugcheck code: 0x1000008E (0xFFFFFFFFC0000005, 0xFFFFFFFF939521C0, 0xFFFFFFFF965E26A8, 0x0)
    Error: KERNEL_MODE_EXCEPTION_NOT_HANDLED_M
    file path: C:\Windows\system32\drivers\nvlddmkm.sys
    product: NVIDIA Windows Kernel Mode Driver, Version 314.07
    company: NVIDIA Corporation
    description: NVIDIA Windows Kernel Mode Driver, Version 314.07
    Bug check description: This indicates that a kernel-mode program generated an exception which the error handler did not catch.
    This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
    A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: nvlddmkm.sys (NVIDIA Windows Kernel Mode Driver, Version 314.07 , NVIDIA Corporation).
    Google query: NVIDIA Corporation KERNEL_MODE_EXCEPTION_NOT_HANDLED_M



    On Tue 2/26/2013 6:24:00 PM GMT your computer crashed
    crash dump file: C:\Windows\memory.dmp
    This was probably caused by the following module: nvlddmkm.sys (nvlddmkm!nvDumpConfig+0x22AB04)
    Bugcheck code: 0x8E (0xFFFFFFFFC0000005, 0xFFFFFFFF939521C0, 0xFFFFFFFF965E26A8, 0x0)
    Error: KERNEL_MODE_EXCEPTION_NOT_HANDLED
    file path: C:\Windows\system32\drivers\nvlddmkm.sys
    product: NVIDIA Windows Kernel Mode Driver, Version 314.07
    company: NVIDIA Corporation
    description: NVIDIA Windows Kernel Mode Driver, Version 314.07
    Bug check description: This bug check indicates that a kernel-mode application generated an exception that the error handler did not catch.
    A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: nvlddmkm.sys (NVIDIA Windows Kernel Mode Driver, Version 314.07 , NVIDIA Corporation).
    Google query: NVIDIA Corporation KERNEL_MODE_EXCEPTION_NOT_HANDLED



    On Mon 2/25/2013 8:49:59 PM GMT your computer crashed
    crash dump file: C:\Windows\Minidump\022513-14414-01.dmp
    This was probably caused by the following module: nvlddmkm.sys (nvlddmkm+0x7241C0)
    Bugcheck code: 0x1000008E (0xFFFFFFFFC0000005, 0xFFFFFFFF8DD501C0, 0xFFFFFFFF9DD026A8, 0x0)
    Error: KERNEL_MODE_EXCEPTION_NOT_HANDLED_M
    file path: C:\Windows\system32\drivers\nvlddmkm.sys
    product: NVIDIA Windows Kernel Mode Driver, Version 314.07
    company: NVIDIA Corporation
    description: NVIDIA Windows Kernel Mode Driver, Version 314.07
    Bug check description: This indicates that a kernel-mode program generated an exception which the error handler did not catch.
    This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
    A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: nvlddmkm.sys (NVIDIA Windows Kernel Mode Driver, Version 314.07 , NVIDIA Corporation).
    Google query: NVIDIA Corporation KERNEL_MODE_EXCEPTION_NOT_HANDLED_M



    On Mon 2/25/2013 1:57:19 PM GMT your computer crashed
    crash dump file: C:\Windows\Minidump\022513-12417-01.dmp
    This was probably caused by the following module: nvlddmkm.sys (nvlddmkm+0x7241C0)
    Bugcheck code: 0x1000008E (0xFFFFFFFFC0000005, 0xFFFFFFFF93F541C0, 0xFFFFFFFF9F4C26A8, 0x0)
    Error: KERNEL_MODE_EXCEPTION_NOT_HANDLED_M
    file path: C:\Windows\system32\drivers\nvlddmkm.sys
    product: NVIDIA Windows Kernel Mode Driver, Version 314.07
    company: NVIDIA Corporation
    description: NVIDIA Windows Kernel Mode Driver, Version 314.07
    Bug check description: This indicates that a kernel-mode program generated an exception which the error handler did not catch.
    This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
    A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: nvlddmkm.sys (NVIDIA Windows Kernel Mode Driver, Version 314.07 , NVIDIA Corporation).
    Google query: NVIDIA Corporation KERNEL_MODE_EXCEPTION_NOT_HANDLED_M



    On Sun 2/24/2013 5:12:23 PM GMT your computer crashed
    crash dump file: C:\Windows\Minidump\022413-13447-01.dmp
    This was probably caused by the following module: nvlddmkm.sys (nvlddmkm+0x7241C0)
    Bugcheck code: 0x1000008E (0xFFFFFFFFC0000005, 0xFFFFFFFF8E7541C0, 0xFFFFFFFF954EE6A8, 0x0)
    Error: KERNEL_MODE_EXCEPTION_NOT_HANDLED_M
    file path: C:\Windows\system32\drivers\nvlddmkm.sys
    product: NVIDIA Windows Kernel Mode Driver, Version 314.07
    company: NVIDIA Corporation
    description: NVIDIA Windows Kernel Mode Driver, Version 314.07
    Bug check description: This indicates that a kernel-mode program generated an exception which the error handler did not catch.
    This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
    A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: nvlddmkm.sys (NVIDIA Windows Kernel Mode Driver, Version 314.07 , NVIDIA Corporation).
    Google query: NVIDIA Corporation KERNEL_MODE_EXCEPTION_NOT_HANDLED_M



    On Sun 2/24/2013 1:36:36 PM GMT your computer crashed
    crash dump file: C:\Windows\Minidump\022413-15085-01.dmp
    This was probably caused by the following module: nvlddmkm.sys (nvlddmkm+0x7241C0)
    Bugcheck code: 0x1000008E (0xFFFFFFFFC0000005, 0xFFFFFFFF8DB351C0, 0xFFFFFFFF904026A8, 0x0)
    Error: KERNEL_MODE_EXCEPTION_NOT_HANDLED_M
    file path: C:\Windows\system32\drivers\nvlddmkm.sys
    product: NVIDIA Windows Kernel Mode Driver, Version 314.07
    company: NVIDIA Corporation
    description: NVIDIA Windows Kernel Mode Driver, Version 314.07
    Bug check description: This indicates that a kernel-mode program generated an exception which the error handler did not catch.
    This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
    A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: nvlddmkm.sys (NVIDIA Windows Kernel Mode Driver, Version 314.07 , NVIDIA Corporation).
    Google query: NVIDIA Corporation KERNEL_MODE_EXCEPTION_NOT_HANDLED_M



    On Sun 2/24/2013 1:05:47 AM GMT your computer crashed
    crash dump file: C:\Windows\Minidump\022313-1207572-01.dmp
    This was probably caused by the following module: nvlddmkm.sys (nvlddmkm+0x7241C0)
    Bugcheck code: 0x1000008E (0xFFFFFFFFC0000005, 0xFFFFFFFF915491C0, 0xFFFFFFFF951026A8, 0x0)
    Error: KERNEL_MODE_EXCEPTION_NOT_HANDLED_M
    file path: C:\Windows\system32\drivers\nvlddmkm.sys
    product: NVIDIA Windows Kernel Mode Driver, Version 314.07
    company: NVIDIA Corporation
    description: NVIDIA Windows Kernel Mode Driver, Version 314.07
    Bug check description: This indicates that a kernel-mode program generated an exception which the error handler did not catch.
    This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
    A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: nvlddmkm.sys (NVIDIA Windows Kernel Mode Driver, Version 314.07 , NVIDIA Corporation).
    Google query: NVIDIA Corporation KERNEL_MODE_EXCEPTION_NOT_HANDLED_M



    On Sat 2/23/2013 12:43:57 PM GMT your computer crashed
    crash dump file: C:\Windows\Minidump\022313-16832-01.dmp
    This was probably caused by the following module: hidclass.sys (HIDCLASS+0x31A9)
    Bugcheck code: 0x9F (0x4, 0x258, 0xFFFFFFFF83C87020, 0xFFFFFFFF81D7AB24)
    Error: DRIVER_POWER_STATE_FAILURE
    file path: C:\Windows\system32\drivers\hidclass.sys
    product: Microsoft® Windows® Operating System
    company: Microsoft Corporation
    description: Hid Class Library
    Bug check description: This bug check indicates that the driver is in an inconsistent or invalid power state.
    This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
    The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system that cannot be identified at this time.
      My Computer


 

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