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Windows 7: Window 7 showed BSOD after installing AVG

19 Feb 2013   #1
hahesa

Windows 7 Ultimate 32 bits
 
 
Window 7 showed BSOD after installing AVG

My HP Pavilion DM3 laptop was working flawlessly until I decided to try AVG 2013 free edition. I scanned with AVG and removed all the files that came up as trojans, spam etc... Now my laptop only boots in Safe Mode and every time I choose boot windows normally it shows BSOD. I am running Windows 7 Ultimate 32 bits. I used Blue Screen View software and I am attaching the dump files. I used a USB bootable Windows 7 Ultimate but to no avail as the recovery methods all failed including the ones from the command line. Could anyone please have a look at the attached dump files and show me a way to solve this dilemma without having to format the hard drive.
I am now uploading the dump files using the SF Diagnostic Tool and deleting the previous dump files


My System SpecsSystem Spec
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20 Feb 2013   #2
ICIT2LOL

Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
 
 

Hello and welcome hahesa sorry my friend but I am not much good at reading those dump files what I will say though is that I do not like AVG in any way, shape or form. I would look at getting rid of it ASAP as that seems to be the starting time of your problem.

Just as amtter of interst is that the only antivirus you have on board?

If you can get a copy of Malwarebytes onto a stick and run it in safe mode for starters.

Some system specs would be good too like the model of the laptop for example.
My System SpecsSystem Spec
20 Feb 2013   #3
Layback Bear

Windows 10 Pro. 64/ version 1709 Windows 7 Pro/64
 
 

In my opinion AVG is malware. I recommend these to start off.
Use AVG website for the removal.
Malwarebytes

Microsoft Security Essentials - Microsoft Windows
My System SpecsSystem Spec
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20 Feb 2013   #4
ICIT2LOL

Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
 
 

Quote   Quote: Originally Posted by Layback Bear View Post
In my opinion AVG is malware. I recommend these to start off.
Use AVG website for the removal.
Malwarebytes

Microsoft Security Essentials - Microsoft Windows
+1 Bear but if he can only boot to safe mode that means he won't be able to get on the net so why I suggested the MBAM on a stick :)

Anyway whatever the AVG has to go and from experience it is a real PITA to get rid of - I do it a different way but I won't suggest it here - right now.
My System SpecsSystem Spec
20 Feb 2013   #5
VistaKing

Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit
 
 

Hi hahesa,

Your blue screen is caused by NDIS.SYS. Update your NIC drivers ( network ) .

Software & Driver Downloads HP Pavilion dm3-1103au Entertainment Notebook PC | HP® Support
My System SpecsSystem Spec
20 Feb 2013   #6
x BlueRobot

 

Blue Screen of Death (BSOD) Posting Instructions

BlueScreenView provides very little practical information, please follow the above instructions to upload all the required files.
My System SpecsSystem Spec
Reply

 Window 7 showed BSOD after installing AVG




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