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Problematic software:
Please remove the below for testing purpose:
Code:
Start Menu\Programs\McAfee Security Scan Plus Public:Start Menu\Programs\McAfee Security Scan Plus Public
Start Menu\Programs\Trend Micro Titanium 2012 Owner-PC\Owner:Start Menu\Programs\Trend Micro Titanium 2012 Owner-PC\Owner
Start Menu\Programs\Trend Micro Titanium 2012\More Tools and Help Owner-PC\Owner:Start Menu\Programs\Trend Micro Titanium 2012\More Tools and Help Owner-PC\Owner
Tip
Uninstall using Revo Uninstaller Free. Use Advanced Mode to uninstall so you can remove registry leftover of the software.
Microsoft Security Essentials.
Recommended from a strict BSOD perspective, compatibility & stability compared to other antiviruses/internet security software. It is free and lightweight:-
Warning
Do not start the free trial of Malware Bytes; remember to deselect that option when prompted.
Run a full scan with both (separately) once downloaded, installed and updated.
Reduce items at start-up. Nothing except anti-virus is required.
Perform a System File Check to check the integrity of all protected
Windows 7 :
- Click on the start
- Type CMD on Search
- Left click and Run as Administrator
- Type
Full tutorial here:
Disk Check on your hard drive for file system errors and bad sectors on it.
BSOD Report
Code:
*** WARNING: Unable to verify timestamp for AiCharger.sys
*** ERROR: Module load completed but symbols could not be loaded for AiCharger.sys
AiCharger.sys is causing BSOD for you. Suggest you to either update or completely remove this software from your system.
Go through these threads for reference:
Also update your Fresco Logic xHCI (USB3) Device Driver from here:
Driver Reference Table - FLxHCIc.sys. Sometimes drivers remain, not completely uninstalled. Follow this tutorial for complete removal of drivers of the particular program:
Let us know the results and further BSOD reports if any.
BSOD BUGCHECK SUMMARY
Code:
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************
Use !analyze -v to get detailed debugging information.
BugCheck 9F, {3, fffffa8009c18e10, fffff80000b9c3d8, fffffa8006d72430}
Unable to load image \SystemRoot\system32\DRIVERS\AiCharger.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for AiCharger.sys
*** ERROR: Module load completed but symbols could not be loaded for AiCharger.sys
*** WARNING: Unable to verify timestamp for FLxHCIc.sys
*** ERROR: Module load completed but symbols could not be loaded for FLxHCIc.sys
Probably caused by : FLxHCIc.sys
Followup: MachineOwner
---------
0: kd> !analyze -v
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************
DRIVER_POWER_STATE_FAILURE (9f)
A driver has failed to complete a power IRP within a specific time (usually 10 minutes).
Arguments:
Arg1: 0000000000000003, A device object has been blocking an Irp for too long a time
Arg2: fffffa8009c18e10, Physical Device Object of the stack
Arg3: fffff80000b9c3d8, nt!TRIAGE_9F_POWER on Win7, otherwise the Functional Device Object of the stack
Arg4: fffffa8006d72430, The blocked IRP
Debugging Details:
------------------
DRVPOWERSTATE_SUBCODE: 3
IMAGE_NAME: FLxHCIc.sys
DEBUG_FLR_IMAGE_TIMESTAMP: 50079afe
MODULE_NAME: FLxHCIc
FAULTING_MODULE: fffff8800b4fd000 FLxHCIc
CUSTOMER_CRASH_COUNT: 1
DEFAULT_BUCKET_ID: WIN7_DRIVER_FAULT
BUGCHECK_STR: 0x9F
PROCESS_NAME: System
CURRENT_IRQL: 2
TAG_NOT_DEFINED_c000000f: FFFFF80000BA2FB0
STACK_TEXT:
fffff800`00b9c388 fffff800`034e7992 : 00000000`0000009f 00000000`00000003 fffffa80`09c18e10 fffff800`00b9c3d8 : nt!KeBugCheckEx
fffff800`00b9c390 fffff800`0348294c : fffff800`00b9c4c0 fffff800`00b9c4c0 00000000`00000000 00000000`00000001 : nt! ?? ::FNODOBFM::`string'+0x33af0
fffff800`00b9c430 fffff800`034827e6 : fffff800`03628f20 00000000`0006c8c1 00000000`00000000 00000000`00000000 : nt!KiProcessTimerDpcTable+0x6c
fffff800`00b9c4a0 fffff800`034826ce : 00000010`26255dc0 fffff800`00b9cb18 00000000`0006c8c1 fffff800`035f7aa8 : nt!KiProcessExpiredTimerList+0xc6
fffff800`00b9caf0 fffff800`034824b7 : 00000003`25aa40c1 00000003`0006c8c1 00000003`25aa404b 00000000`000000c1 : nt!KiTimerExpiration+0x1be
fffff800`00b9cb90 fffff800`0346f94a : fffff800`035f3e80 fffff800`03601cc0 00000000`00000002 fffff880`00000000 : nt!KiRetireDpcList+0x277
fffff800`00b9cc40 00000000`00000000 : fffff800`00b9d000 fffff800`00b97000 fffff800`00b9cc00 00000000`00000000 : nt!KiIdleLoop+0x5a
STACK_COMMAND: kb
FOLLOWUP_NAME: MachineOwner
FAILURE_BUCKET_ID: X64_0x9F_3_FLxHCIh_IMAGE_FLxHCIc.sys
BUCKET_ID: X64_0x9F_3_FLxHCIh_IMAGE_FLxHCIc.sys
Followup: MachineOwner
---------
0: kd> lmvm FLxHCIc
start end module name
fffff880`0b4fd000 fffff880`0b53e000 FLxHCIc T (no symbols)
Loaded symbol image file: FLxHCIc.sys
Image path: \SystemRoot\system32\DRIVERS\FLxHCIc.sys
Image name: FLxHCIc.sys
Timestamp: Thu Jul 19 11:28:30 2012 (50079AFE)
CheckSum: 000431FF
ImageSize: 00041000
Translations: 0000.04b0 0000.04e4 0409.04b0 0409.04e4
0: kd> !irp fffffa8006d72430
Irp is active with 6 stacks 5 is current (= 0xfffffa8006d72620)
No Mdl: No System Buffer: Thread 00000000: Irp stack trace. Pending has been returned
cmd flg cl Device File Completion-Context
[ 0, 0] 0 0 00000000 00000000 00000000-00000000
Args: 00000000 00000000 00000000 00000000
[ 0, 0] 0 0 00000000 00000000 00000000-00000000
Args: 00000000 00000000 00000000 00000000
[ 16, 0] 0 0 fffffa8009c18e10 00000000 fffff8800a1c5880-fffffa8009c365d0
\Driver\FLxHCIc AiCharger
Args: 00000000 00000000 00000000 00000002
[ 16, 0] 0 0 fffffa8009c36480 00000000 00000000-00000000
\Driver\AiCharger
Args: 00000000 00000000 00000000 00000002
>[ 16, 2] 0 e1 fffffa8009caac70 00000000 00000000-00000000 pending
Unable to load image \SystemRoot\system32\DRIVERS\FLxHCIh.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for FLxHCIh.sys
*** ERROR: Module load completed but symbols could not be loaded for FLxHCIh.sys
\Driver\FLxHCIh
Args: 00041100 00000001 00000001 00000002
[ 0, 0] 0 0 00000000 00000000 00000000-fffffa800799a6f0
Args: 00000000 00000000 00000000 00000000
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