Blue screen problem

Post it following the Blue Screen of Death (BSOD) Posting Instructions.

Intel 82577LM Gigabit NIC is crashing your computer.

Code:

*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
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Use !analyze -v to get detailed debugging information.

BugCheck D1, {90, 2, 1, fffff88006ea2353}

*** WARNING: Unable to verify timestamp for e1k62x64.sys
*** ERROR: Module load completed but symbols could not be loaded for e1k62x64.sys
Probably caused by : e1k62x64.sys ( e1k62x64+1b353 )

Followup: MachineOwner
---------

And the driver is very old.

Code:

fffff880`06e87000 fffff880`06ed3000   e1k62x64 T (no symbols)           
    Loaded symbol image file: e1k62x64.sys
    Image path: \SystemRoot\system32\DRIVERS\e1k62x64.sys
    Image name: e1k62x64.sys
    Timestamp:        Tue Apr 06 13:07:39 2010 (4BBAE4C3)
    CheckSum:         0004DF61
    ImageSize:        0004C000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4

Update it from Intel Download Center

Free up the startup.

1. Click on the Start button
2. Type “msconfig (without quotes), click the resulting link. It will open the System Configuration window.
3. Select the “Startup” tab.
4. Deselect all items other than the antivirus.
5. Apply > OK
6. Accept then restart.

Daemon Tools, Alcohol 120% and Power Archiver Pro uses SCSI Pass Through Direct (SPTD), which is a well known BSOD causer. Uninstall Daemon Tools at first. Then download SPTD standalone installer from Disk-Tools.com, and execute the downloaded file as guided below :

• Double click to open it.
• Click this button only:
• 
• If it is grayed out, as in the picture, there is no more SPTD in your system, and you just close the window.

Hotspot Shield Routing Driver is also contributing to your crashes .....

Code:

fffff800`00b9c138  fffff880`06f7fa31Unable to load image \SystemRoot\system32\DRIVERS\hssdrv6.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for hssdrv6.sys
*** ERROR: Module load completed but symbols could not be loaded for hssdrv6.sys
 hssdrv6+0x1a31

It is a regular and frequent BSOD caused, as well as Daemon tools. Better you uninstall it.

The display driver is crashing, too .....

Code:

fffff800`00b9c668  fffff880`08577d90Unable to load image \SystemRoot\system32\DRIVERS\nvlddmkm.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for nvlddmkm.sys
*** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
 nvlddmkm+0x15cd90

----------------------------------------------------------------------------------------------------
fffff880`0841b000 fffff880`08f46d00   nvlddmkm T (no symbols)           
    Loaded symbol image file: nvlddmkm.sys
    Image path: \SystemRoot\system32\DRIVERS\nvlddmkm.sys
    Image name: nvlddmkm.sys
    Timestamp:        Sat Apr 17 09:31:25 2010 (4BC93295)
    CheckSum:         00B2FEBC
    ImageSize:        00B2BD00
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4

Apply the latest version of nVidia display driver.
You may download it directly, from our forum link Latest NVIDIA ForceWare Video Drivers Windows 7; or you may opt for the Option 2 of Drivers- Download NVIDIA Drivers for “Automatically find drivers for my NVIDIA products” (it requires java installed).



McAfee is another crapware ..... never protects you, but causes a lot of problems including network blocking and BSOD.

Code:

Start Menu\Programs\McAfee
Start Menu\Programs\McAfee Security Scan Plus

Uninstall McAfee Using McAfee Removal Tool. Use Microsoft Security Essentials as your antivirus with windows inbuilt firewall, and free MBAM as the on demand scanner.
Download, install and update those, and then run full system scans with both of them, one by one.

Have a look on the BIOS.

Code:

BiosMajorRelease = 4
BiosMinorRelease = 6
BiosVendor = Dell Inc.
BiosVersion = A06
BiosReleaseDate = 11/20/2010

It is kinda old. If possible, update it.

Let us know the results.

The hssdrv6.sys file should be either in C:\Windows\System32\drivers or in C:\Windows\SysWoW64\drivers. Go there, and delete the file.

As per the latest crash dump, the display driver is not the latest, till now.

• Download and install Driver Fusion.
• Reboot the computer in Advanced Boot Options, safe mode. Search Driver Fusion in your start menu, and remove all components of your nVidia display driver.
• If it says the the free version of Driver Fusion cannot remove all the elements, stop there and follow Drivers - Clean Left over Files after Uninstalling
• Boot normally now. Go to Latest NVIDIA ForceWare Video Drivers Windows 7 , get the WHQL 314.07 driver, dated February 18th 2013. Now inctall it in custom mode, make it sure that you are checking the "clean installation" box, and dont install the 3D and audio drivers.

Stress test the Graphics Card using Furmark.
Video Card - Stress Test with Furmark

Let us know the results.