BSOD nearly every day

georgios · 25 Feb 2013

Hello,
i got BSOD a couple of days now. My computer was unable to start some times(I had updated some drivers recently) , two weeks now. I ran memory test and hard drive test of windows and no problem have been founded. The BSOD message was DRIVER POWER STATE FAILURE. I follow the step you provide from other thred.

Thank you

Dsprague · 25 Feb 2013

Hello and welcome to the forums, I took a look through your files and it seems that two of your Intel bluetooth drivers are the cause of your problems:

Code:

kd> !irp fffffa80160f8010
Irp is active with 12 stacks 8 is current (= 0xfffffa80160f82d8)
 No Mdl: No System Buffer: Thread 00000000:  Irp stack trace.  
     cmd  flg cl Device   File     Completion-Context
 [  0, 0]   0  0 00000000 00000000 00000000-00000000    

            Args: 00000000 00000000 00000000 00000000
 [  0, 0]   0  0 00000000 00000000 00000000-00000000    

            Args: 00000000 00000000 00000000 00000000
 [  0, 0]   0  0 00000000 00000000 00000000-00000000    

            Args: 00000000 00000000 00000000 00000000
 [  0, 0]   0  0 00000000 00000000 00000000-00000000    

            Args: 00000000 00000000 00000000 00000000
 [  0, 0]   0  0 00000000 00000000 00000000-00000000    

            Args: 00000000 00000000 00000000 00000000
 [  0, 0]   0  0 00000000 00000000 00000000-00000000    

            Args: 00000000 00000000 00000000 00000000
 [  0, 0]   0  0 00000000 00000000 00000000-00000000    

            Args: 00000000 00000000 00000000 00000000
>[ 16, 2]   0 e0 fffffa801458e060 00000000 fffff88000eea57c-fffff88000eea3c4 Success Error Cancel 
           \Driver\usbhub    ACPI!ACPIDeviceIrpDeviceFilterRequest
            Args: 00000000 00000001 00000003 00000000
 [ 16, 2]   0  1 fffffa8009ccf4c0 00000000 00000000-00000000    pending
           \Driver\ACPI
            Args: 00000000 00000001 00000003 00000000
 [ 16, 2]   0  1 fffffa8009865860 00000000 00000000-00000000    pending
          Unable to load image \SystemRoot\system32\DRIVERS\iBtFltCoex.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for iBtFltCoex.sys
*** ERROR: Module load completed but symbols could not be loaded for iBtFltCoex.sys
 \Driver\ibtfltcoex
            Args: 00000000 00000001 00000003 00000000
 [ 16, 2]   0 e1 fffffa8009867170 00000000 00000000-00000000    pending
          Unable to load image \SystemRoot\system32\DRIVERS\btmhsf.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for btmhsf.sys
*** ERROR: Module load completed but symbols could not be loaded for btmhsf.sys
 \Driver\btmhsf
            Args: 00000000 00000001 00000003 00000000
 [  0, 0]   0  0 00000000 00000000 00000000-fffffa800a2424b0    

            Args: 00000000 00000000 00000000 00000000

Driver Reference Table - btmhsf.sys

Driver Reference Table - iBtFltCoex.sys

Both of them are very old and should be updated:

Code:

 kd> lmvm btmhsf
start             end                 module name
fffff880`02cef000 fffff880`02daa000   btmhsf   T (no symbols)           
    Loaded symbol image file: btmhsf.sys
    Image path: \SystemRoot\system32\DRIVERS\btmhsf.sys
    Image name: btmhsf.sys
    Timestamp:        Wed Nov 30 02:10:31 2011 (4ED5D6E7)
    CheckSum:         000B87E7
    ImageSize:        000BB000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4

Code:

kd> lmvm iBtFltCoex
start             end                 module name
fffff880`02b9c000 fffff880`02bb1000   iBtFltCoex T (no symbols)           
    Loaded symbol image file: iBtFltCoex.sys
    Image path: \SystemRoot\system32\DRIVERS\iBtFltCoex.sys
    Image name: iBtFltCoex.sys
    Timestamp:        Wed Dec 14 17:26:55 2011 (4EE922AF)
    CheckSum:         00017C9C
    ImageSize:        00015000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4

Updates can be found here:
Intel Download Center

georgios · 25 Feb 2013

thank you .
i am updating the drivers now. but it says that they are up to date. i use a bluetooth mouse . could that causes the BSOD ?

Dsprague · 25 Feb 2013

It could if there is something wrong with the mouse or of there is something wrong with your bluetooth. Try turning off the bluetooth and only using the track pad and see if you still get BSODs. Also please uninstall Daemon tools and then run this tool:

DuplexSecure - Downloads

If the uninstall button is grayed out when you run the tool you are done and you can close the window. If it is not pleas click uninstall and let the tool run. Do not click the install button it will install a harmful driver known to cause BSODs.

georgios · 25 Feb 2013

thank you
i ve done all those things. the button was grey

Dsprague · 25 Feb 2013

good now see if you receive any BSODs while running without your bluetooth on.