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BSOD upon restart of PC error: 0X0000000A IRQL_NOT_LESS_OR_EQUAL
Hi, I am having a problem with my computer. I was restarting my laptop when it was on battery power- the 1st time it restarted was successful without any problems but on the 2nd restart, the 'Shutting down...' message was on the screen for more than 20 minutes. The CPU/HDD indicator was flashing but after more than 20 minutes I decided to force power off the laptop as I decided it was a hang. When I rebooted the pc I was greeted with a BSOD (refer to the thread title for error code). Taking a photo of the BSOD error, when I rebooted again I encountered a message: 'Windows could not start'. I chose Launch Startup Repair (recommended) out of 2 options- the 2nd was Start Windows Normally but upon fixing the computer Windows said: 'Could not find an automatic fix it for this computer' and prompted me to check online for solutions. After i managed to successfully boot into the desktop there is a small dialog box stating 'Windows has recovered from an unexpected shutdown.'
I ran System File Checker (SFC /scannow) and had encountered no problems. Also checked the hard disk for errors but no errors were found. Finally ran a complete virus and malware scan on my pc but there were no threats detected. There, my machine was, only a BSOD on the 22/02/13 but no more of such or any BSOD errors from that day till now (will it happen again?). Today downloaded BlueScreenView utility and highlighted in red was the faulty? device driver ntoskrnl.exe (NT Kernel & System) listed as one of the drivers in the bluescreen.
I have also attached numerous screenshots from the Event Log- some of the snapshots may be exhaustive but pardon me, my machine 's warranty will be void in 1 month's time so I do need help from you. Before the warranty expires at Fujitsu in April i will have free service. I have also configured my machine to install a Bluetooth Peripheral Device, i.e. my smartphone when I connected with my computer thorugh Bluetooth but Windows detects no driver was installed with the device. This left an exclamation mark showing in the device manager and so I removed the device for troubleshooting purposes. My machine has a broken dust filter and i do not know if this is also a cause of the blue screen error...Pls help!
Last edited by klasikmusica; 27 Feb 2013 at 10:29. Reason: upload new photo