Notebook worked fine until change in MSCONFIG and/or Windows issues


  1. Posts : 26
    Windows 7 Home Premium 64 bit SP1
       #1

    Notebook worked fine until change in MSCONFIG and/or Windows issues


    I've tried several combos of Logitech mice and keyboard combos. I settled on using my Logitech G15 keyboard and my Logitech G5 mouse. They each have their own separate programs. I also had a bluetooth combo, all Logitech. Everything was working great with my system then I think having all the mouse and keyboard programs caused everything to freeze up or work very slowly.

    I also went into MSCONFIG to try to keep one of the Setpoint programs from starting. It was set to "Selective Start". It said the goal was to eliminate programs with issues and get back to Normal Startup, so I unchecked the Setpoint program and selected normal startup. That's when things REALLY bogged down.

    I uninstalled EVERYTHING Logitech related, but I'm still getting BSODS and "Windows has recovered from an unexpected shutdown messages upon a very long startup. I did a system restore to a few days ago, but that didn't seem to help.

    I will upload the zip file, snip of reliability record, and the texts of the startup messages I'm getting. Thanks.

    2-27 - 9pm after uninstalling all logitech and doing a system restore

    Windows has recovered from an unexpectd shutdown

    Problem signature:
    Problem Event Name: BlueScreen
    OS Version: 6.1.7601.2.1.0.768.3
    Locale ID: 1033

    Additional information about the problem:
    BCCode: 9f
    BCP1: 0000000000000004
    BCP2: 0000000000000258
    BCP3: FFFFFA800C75A040
    BCP4: FFFFF80000B9C3D0
    OS Version: 6_1_7601
    Service Pack: 1_0
    Product: 768_1

    Files that help describe the problem:
    C:\Windows\Minidump\022713-8611-01.dmp
    C:\Users\Tripod\AppData\Local\Temp\WER-11450-0.sysdata.xml
    ---------------------------------------------
    Tried restarting a while later - got this msg after a very long wait for a restart:

    Windows has recovered from an unexpectd shutdown

    Problem signature:
    Problem Event Name: BlueScreen
    OS Version: 6.1.7601.2.1.0.768.3
    Locale ID: 1033

    Additional information about the problem:
    BCCode: 9f
    BCP1: 0000000000000004
    BCP2: 0000000000000258
    BCP3: FFFFFA800C767B50
    BCP4: FFFFF80004BF73D0
    OS Version: 6_1_7601
    Service Pack: 1_0
    Product: 768_1

    Files that help describe the problem:
    C:\Windows\Minidump\022713-14742-01.dmp
    C:\Users\Tripod\AppData\Local\Temp\WER-17050-0.sysdata.xml

    Zip file uploaded
    Thanks for any input.
      My Computer


  2. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #2

    The display driver seems to be the problem here.
    Code:
    fffff800`00b9c8c8  fffff880`0f6d0a9eUnable to load image nvlddmkm.sys, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for nvlddmkm.sys
    *** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
     nvlddmkm+0x2b0a9e
    And it is old.
    Code:
    fffff880`0f411000 fffff880`101d8000   nvlddmkm T (no symbols)           
        Loaded symbol image file: nvlddmkm.sys
        Image path: nvlddmkm.sys
        Image name: nvlddmkm.sys
        Timestamp:        Sat Feb 25 21:16:07 2012 (4F49023F)
        CheckSum:         00DB4EA8
        ImageSize:        00DC7000
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
    Apply the latest version of nVidia display driver.
    You may download it directly, from our forum link Latest NVIDIA ForceWare Video Drivers Windows 7; or you may opt for the Option 2 of Drivers- Download NVIDIA Drivers for “Automatically find drivers for my NVIDIA products” (it requires java installed).



    And, Disable USB Selective Suspense too.
    USB Selective Suspend - Turn On or Off

    Let us know the results.
      My Computer


 

  Related Discussions
Our Sites
Site Links
About Us
Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd
All times are GMT -5. The time now is 06:18.
Find Us