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#1
BSOD Occurs 5 Minutes After Logging In
Hello, I'm a student technician at a university.
A customer brought in a laptop, which bluescreens after approximately 5 minutes of logging in.
-Windows 7 Home Premium 32-bit / HP 620 Laptop / Model # D40 / 2GB RAM
-It does not crash in Safe Mode
-Windows Update will not open (normal or safe mode)
-Everything else seems to function correctly for the 5 minutes
-I reseated the RAM and HDD, and cleaned the fans
-No viruses were detected on the computer
Diagnostic ZIP attatched. Thank you!