BSOD randomly

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  1. Posts : 6
    windows 7 home premium 32bit
       #1

    BSOD randomly


    this is what it shows me when the computer has restarted, I do apologize if I have missed something out.
    also worth mentioning that this only started happening a few days back when I think my pc overheated and randomly switched off since then its been BSOD'ing ever since randomly.


    Problem signature:
    Problem Event Name: BlueScreen
    OS Version: 6.1.7601.2.1.0.768.3
    Locale ID: 2057
    Additional information about the problem:
    BCCode: 18
    BCP1: 85806390
    BCP2: 886DCF30
    BCP3: 00000001
    BCP4: 00000001
    OS Version: 6_1_7601
    Service Pack: 1_0
    Product: 768_1
    Files that help describe the problem:
    C:\Windows\Minidump\021913-22339-01.dmp
    C:\Users\New User\AppData\Local\Temp\WER-119231-0.sysdata.xml


      My Computer


  2. Posts : 19,383
    Windows 10 Pro x64 ; Xubuntu x64
       #2

    Please follow steps outlined here to get BSOD help:

    https://www.sevenforums.com/crashes-d...tructions.html
      My Computer


  3. Posts : 6
    windows 7 home premium 32bit
    Thread Starter
       #3

    i believe i got all the information needed in this attachment below
      My Computer


  4. Posts : 19,383
    Windows 10 Pro x64 ; Xubuntu x64
       #4

    Thanks - I'll take a look at it tomorrow.
      My Computer


  5. Posts : 19,383
    Windows 10 Pro x64 ; Xubuntu x64
       #5

    Hi,

    All your bugchecks are 0x18, related to atikmdag,sys.

    Have you updated your ATI graphica card drivers? If not, please do that.

    Regards,
    Golden
      My Computer


  6. Posts : 6
    windows 7 home premium 32bit
    Thread Starter
       #6

    yes my ati graphics drivers are all updated to the newest versions
      My Computer


  7. Posts : 6
    windows 7 home premium 32bit
    Thread Starter
       #7

    but it still blue screens on me
      My Computer

  8.    #8

    Please post any new BSODs using the same instructions Golden provided.
      My Computer


  9. Posts : 6
    windows 7 home premium 32bit
    Thread Starter
       #9

    first of all sorry for the late reply, because golden said something about my drivers showing the error I tried both checking if their was a newer version of them (there wasn't) and a friend suggested for me to downgrade my graphics drivers so i did that and it seemed to have fixed it for the night but the next morning it started BSODing again while I was watching videos on GameSpot.com I attached the original rar file and in their is also the updated information. also i just blue screened while posting this reply.
      My Computer

  10.    #10

    Remove:

    Code:
    Start Menu\Programs\AVG 2012
    AVG is known is to cause BSODs, and has been considered a ineffective AV program, use the AVG official removal program:

    Install and perform full scans with:

    Remember to install the free version of Malwarebytes not the free trail; untick the free trial box during installation. MSE is the most lightweight and compatible with the Windows 7 operating system.

    You can also view this thread for a complete free and lightweight security protection combination:

    Remove:

    Code:
    Start Menu\Programs\DAEMON Tools Lite
    Daemon Tools uses a driver called sptd.sys, which is known to cause BSODs with Windows 7. It is recommend you remove this program, and use Windows own in-built features or MagicISO.

    Reduce the number of programs at startup, to avoid any driver or program conflicts:
      My Computer


 
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