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Windows 7: BSOD with DRIVER_POWER_STATE_FAILURE upon hibernate

05 Mar 2013   #1

Windows 7 Professional x64

Hello all,

I have been getting the BSOD for the last 3+ weeks whenever I try to hibernate my laptop or put into sleep (where eventually it will go into hibernate after a while).

Not sure which driver is causing this, so need expert advice to understand what is going wrong.

For Laptop details please see my profile.

I am uploading the SF logs and a couple of snapshots of the BSOD.

Thanks in advance
My System SpecsSystem Spec
05 Mar 2013   #2

Microsoft Community Contributor Award Recipient

Windows 7 Professional 64bit

Firstly Im no "Expert" but may be able to help :):

* *
* Bugcheck Analysis *
* *
Use !analyze -v to get detailed debugging information.
BugCheck 3B, {c0000005, fffff80003070b45, fffff8800da4a350, 0}
Probably caused by : msrpc.sys
1: kd> !analyze -v
* *
* Bugcheck Analysis *
* *
An exception happened while executing a system service routine.
Usual causes: System service, Device driver, graphics driver, ?memory

Faulting driver: igdkmd64.sys
Relates to: Intel Graphics driver
Please update:
Update this driver:

Faulting driver: iaStor.sys
Refers to: Intel Storage drivers
These drivers are causing issues:

Faulting Driver: VSApiNt.sys
Trend Micro Internet Security
Faulting Driver: tmtdi.sys
Trend Micro Internet Security
Faulting Driver: tmwfp.sys
Trend Micro
You have Trend Internet Security installed causing issues:
I would suggest that you uninstall:
As an alternative please install:
Microsoft Security Essentials.
Recommended from a strict BSOD perspective, compatibility & stability
compared to other antiviruses/internet security software.

Microsoft Security Essentials - Microsoft Windows
Also ensure you have all Windows updates installed.

Also update all network/wireless/LAN related device drivers from HP:|18|63775|1e48eeb5-98da-92e8-7b84-00003a106f4b

Take memtest. Run for 8 passes and test each stick in a know good slot for an additional 6 passes.

Finally run SFC to check the integrity of all Windows 7 system files:

Click on the Start > Type in search cmd
Right click cmd at top and Run as Administrator
Type SFC /scannow at the prompt (note the space between SFC and /scannow)

Post back any results / observations


My System SpecsSystem Spec
05 Mar 2013   #3

Windows 7 Professional x64

Thanks a lot for the detailed analysis Dave.

I will apply your recommendations in the next day or two and get back once I can confirm that the issue is resolved.

My System SpecsSystem Spec


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