Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: BSOD with DRIVER_POWER_STATE_FAILURE upon hibernate

05 Mar 2013   #1
nzabad

Windows 7 Professional x64
 
 
BSOD with DRIVER_POWER_STATE_FAILURE upon hibernate

Hello all,

I have been getting the BSOD for the last 3+ weeks whenever I try to hibernate my laptop or put into sleep (where eventually it will go into hibernate after a while).

Not sure which driver is causing this, so need expert advice to understand what is going wrong.

For Laptop details please see my profile.

I am uploading the SF logs and a couple of snapshots of the BSOD.

Thanks in advance


My System SpecsSystem Spec
.
05 Mar 2013   #2
Northernsoul55

Microsoft Community Contributor Award Recipient

Windows 7 Professional 64bit
 
 

Hi,
Firstly Im no "Expert" but may be able to help :

Quote:
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************
Use !analyze -v to get detailed debugging information.
BugCheck 3B, {c0000005, fffff80003070b45, fffff8800da4a350, 0}
Probably caused by : msrpc.sys
1: kd> !analyze -v
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************
SYSTEM_SERVICE_EXCEPTION (3b)
An exception happened while executing a system service routine.
STOP 0x0000003B: SYSTEM_SERVICE_EXCEPTION
Usual causes: System service, Device driver, graphics driver, ?memory

Faulting driver: igdkmd64.sys
Relates to: Intel Graphics driver
Please update:
http://downloadcenter.intel.com/Default.aspx
Update this driver:

Faulting driver: iaStor.sys
Refers to: Intel Storage drivers
http://www.intel.com/p/en_US/support/detect?iid=dc_iduu
These drivers are causing issues:

Quote:
Faulting Driver: VSApiNt.sys
Trend Micro Internet Security
Faulting Driver: tmtdi.sys
Trend Micro Internet Security
Faulting Driver: tmwfp.sys
Trend Micro
You have Trend Internet Security installed causing issues:
I would suggest that you uninstall:
https://www.sevenforums.com/tutorials/78961-av-uninstallers.html
As an alternative please install:
Microsoft Security Essentials.
Recommended from a strict BSOD perspective, compatibility & stability
compared to other antiviruses/internet security software.

Microsoft Security Essentials - Microsoft Windows
Also ensure you have all Windows updates installed.

Also update all network/wireless/LAN related device drivers from HP:
http://www8.hp.com/uk/en/support-drivers.html?jumpid=ex_r11400_uk/en/PPS/EMEA/_ps_g_DriversBroad_HPPPSSupportUKDrivers&k_clickid=EMEA|18|63775|1e48eeb5-98da-92e8-7b84-00003a106f4b

Take memtest. Run for 8 passes and test each stick in a know good slot for an additional 6 passes.
https://www.sevenforums.com/tutorials/105647-ram-test-memtest86.html

Finally run SFC to check the integrity of all Windows 7 system files:

Click on the Start > Type in search cmd
Right click cmd at top and Run as Administrator
Type SFC /scannow at the prompt (note the space between SFC and /scannow)
https://www.sevenforums.com/tutorials/1538-sfc-scannow-command-system-file-checker.html

Post back any results / observations

Cheers

Dave
My System SpecsSystem Spec
05 Mar 2013   #3
nzabad

Windows 7 Professional x64
 
 

Thanks a lot for the detailed analysis Dave.

I will apply your recommendations in the next day or two and get back once I can confirm that the issue is resolved.

Regards,
Nehad
My System SpecsSystem Spec
.

Reply

 BSOD with DRIVER_POWER_STATE_FAILURE upon hibernate




Thread Tools




Similar help and support threads
Thread Forum
BSOD upon hibernate / Sleep "Driver_Power_State_Failure 0x0000009f
Hello, First Time poster to here, My name is Mike. I have a BSOD and mini dump file that I've tried to diagnose with blue screen viewer and have not been able to come to a firm conclusion. I have updated the BIOS and will be updating the network & Display driver, but i cannot be for sure...
BSOD Help and Support
BSOD Driver_Power_State_Failure
So today i had my first bsod on my custom built pc (2months old). I used the my pc this morning had no issues came back home went to turn it on and had "windows has recovered from an unexpected shutdown". I tried using BlueScreenView and here is what i got (see screenshot). Im guessing its one of...
BSOD Help and Support
BSOD DRIVER_POWER_STATE_FAILURE on hibernate
hello forum, i now get this BSOD since, well, quite a long time. i always thought it's a hardware defect, maybe a bad hard drive. now it seems more to be a driver issue, i needed a new hard drive and the problem still exists. it does not happen always, there are times when i can hibernate...
BSOD Help and Support
BSOD on shut-down, sleep or hibernate - DRIVER_POWER_STATE_FAILURE
Oh boy could I do with some help please! I've tried updating as many drivers as I can but I'm getting nowhere. BSOD every time I shut-down or sleep or hibernate. Problem signature: Problem Event Name: BlueScreen OS Version: 6.1.7601.2.1.0.256.1 Locale ID: 2057 Additional information...
BSOD Help and Support
Bsod - driver_power_state_failure
Simplistically, similiar to others. . .I wanted to debug this myself, but when it came to figuring out the symbols and all. . .well, my patience can only go so far. narrowed down to conflict between the driver and after the computer comes back to life from sleep mode(it only BSODs after I...
BSOD Help and Support


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 14:26.
Twitter Facebook Google+ Seven Forums iOS App Seven Forums Android App