BSOD on Bootup error 0x00000050 ntoskrnl.exe


  1. Posts : 1
    windows 64 bit
       #1

    BSOD on Bootup error 0x00000050 ntoskrnl.exe


    I am working on a computer which always crashes when booting into normal windows. However, there is no issue when booting into safe mode. THE BSOD happens when the services are loading right at startup. Therefore, I am not able to run normal windows at all. I have ran the diagnostic utility and have included the dump files, but the information was obtained in safe mode. I used bluescreenview which displayed Page Fault in Nonpaged area with driver issue hal.dll. The system is an HP pavilion dm1 with an AMD E-350 processor. It has 4 gigs of memory, and I was able to run memtest (only 1 full pass) without any issues. Any ideas on what is causing the BSOD? Any help is greatly appreciated.

    Thanks,

    Rich
      My Computer


  2. Posts : 15,026
    Windows 10 Home 64Bit
       #2

    Welcome to SevenForums.

    Perform a clean boot:

    Make scans with the following:

    -Kaspersky TDSSKiller

    -ESET online scanner

    Please upload your msinfo32.nfo file. To get this: Start Menu -> Type msinfo32 into the Search programs and files box -> When it opens, go to File, Save -> Save as msinfo32.nfo and save in a place you will remember -> Let it finish the process of gathering and saving the system info -> Right click the .nfo file, click send to compressed (zipped) folder -> Upload the .zip file here.

    Please upload your msinfo32.txt file. To get this: Start Menu -> Type msinfo32 into the Search programs and files box -> When it opens, go to File, Export -> Save as msinfo32.txt and save in a place you will remember -> Let it finish the process of gathering and saving the system info -> Right click the .txt file, click send to compressed (zipped) folder -> Upload the .zip file here.

    Code:
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    Use !analyze -v to get detailed debugging information.
    
    BugCheck 50, {fffff880914ef230, 1, fffffa80040942e6, 5}
    
    *** WARNING: Unable to verify timestamp for hpdskflt.sys
    *** ERROR: Module load completed but symbols could not be loaded for hpdskflt.sys
    
    Could not read faulting driver name
    *** ERROR: Symbol file could not be found.  Defaulted to export symbols for win32k.sys - 
    Probably caused by : hpdskflt.sys ( hpdskflt+218f )
    
    Followup: MachineOwner
    ---------
    
    0: kd> !analyze -v
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    PAGE_FAULT_IN_NONPAGED_AREA (50)
    Invalid system memory was referenced.  This cannot be protected by try-except,
    it must be protected by a Probe.  Typically the address is just plain bad or it
    is pointing at freed memory.
    Arguments:
    Arg1: fffff880914ef230, memory referenced.
    Arg2: 0000000000000001, value 0 = read operation, 1 = write operation.
    Arg3: fffffa80040942e6, If non-zero, the instruction address which referenced the bad memory
    	address.
    Arg4: 0000000000000005, (reserved)
    
    Debugging Details:
    ------------------
    
    
    Could not read faulting driver name
    
    WRITE_ADDRESS: GetPointerFromAddress: unable to read from fffff80002ecb100
    GetUlongFromAddress: unable to read from fffff80002ecb1c0
     fffff880914ef230 Nonpaged pool
    
    FAULTING_IP: 
    +0
    fffffa80`040942e6 f3aa            rep stos byte ptr [rdi]
    
    MM_INTERNAL_CODE:  5
    
    CUSTOMER_CRASH_COUNT:  1
    
    DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
    
    BUGCHECK_STR:  0x50
    
    PROCESS_NAME:  FNPLicensingSe
    
    CURRENT_IRQL:  0
    
    TRAP_FRAME:  fffff8800601b500 -- (.trap 0xfffff8800601b500)
    NOTE: The trap frame does not contain all registers.
    Some register values may be zeroed or incorrect.
    rax=0000000000000000 rbx=0000000000000000 rcx=000000007a2cd600
    rdx=000000000000002c rsi=0000000000000000 rdi=0000000000000000
    rip=fffffa80040942e6 rsp=fffff8800601b698 rbp=fffffa8005336a48
     r8=000000007a2cd600  r9=0000000000000001 r10=fffff8800b7bc630
    r11=0000fffffffff000 r12=0000000000000000 r13=0000000000000000
    r14=0000000000000000 r15=0000000000000000
    iopl=0         nv up ei pl zr na po nc
    fffffa80`040942e6 f3aa            rep stos byte ptr [rdi]
    Resetting default scope
    
    LAST_CONTROL_TRANSFER:  from fffff80002c42f0f to fffff80002c9c1c0
    
    STACK_TEXT:  
    fffff880`0601b398 fffff800`02c42f0f : 00000000`00000050 fffff880`914ef230 00000000`00000001 fffff880`0601b500 : nt!KeBugCheckEx
    fffff880`0601b3a0 fffff800`02c9a2ee : 00000000`00000001 fffff880`914ef230 00000000`00000000 00000000`00000000 : nt! ?? ::FNODOBFM::`string'+0x43d51
    fffff880`0601b500 fffffa80`040942e6 : fffffa80`040947e4 00000000`0000002c fffffa80`05336930 fffff880`00000001 : nt!KiPageFault+0x16e
    fffff880`0601b698 fffffa80`040947e4 : 00000000`0000002c fffffa80`05336930 fffff880`00000001 fffffa80`05336a48 : 0xfffffa80`040942e6
    fffff880`0601b6a0 00000000`0000002c : fffffa80`05336930 fffff880`00000001 fffffa80`05336a48 fffffa80`00000001 : 0xfffffa80`040947e4
    fffff880`0601b6a8 fffffa80`05336930 : fffff880`00000001 fffffa80`05336a48 fffffa80`00000001 fffff880`00000000 : 0x2c
    fffff880`0601b6b0 fffff880`00000001 : fffffa80`05336a48 fffffa80`00000001 fffff880`00000000 00000000`00000200 : 0xfffffa80`05336930
    fffff880`0601b6b8 fffffa80`05336a48 : fffffa80`00000001 fffff880`00000000 00000000`00000200 00000000`00000200 : 0xfffff880`00000001
    fffff880`0601b6c0 fffffa80`00000001 : fffff880`00000000 00000000`00000200 00000000`00000200 fffffa80`0448eb10 : 0xfffffa80`05336a48
    fffff880`0601b6c8 fffff880`00000000 : 00000000`00000200 00000000`00000200 fffffa80`0448eb10 fffffa80`05336930 : 0xfffffa80`00000001
    fffff880`0601b6d0 00000000`00000200 : 00000000`00000200 fffffa80`0448eb10 fffffa80`05336930 fffffa80`03db8520 : 0xfffff880`00000000
    fffff880`0601b6d8 00000000`00000200 : fffffa80`0448eb10 fffffa80`05336930 fffffa80`03db8520 fffff880`0140218f : 0x200
    fffff880`0601b6e0 fffffa80`0448eb10 : fffffa80`05336930 fffffa80`03db8520 fffff880`0140218f fffffa80`04795c50 : 0x200
    fffff880`0601b6e8 fffffa80`05336930 : fffffa80`03db8520 fffff880`0140218f fffffa80`04795c50 fffffa80`05336a48 : 0xfffffa80`0448eb10
    fffff880`0601b6f0 fffffa80`03db8520 : fffff880`0140218f fffffa80`04795c50 fffffa80`05336a48 00000000`00000001 : 0xfffffa80`05336930
    fffff880`0601b6f8 fffff880`0140218f : fffffa80`04795c50 fffffa80`05336a48 00000000`00000001 fffffa80`03db8520 : 0xfffffa80`03db8520
    fffff880`0601b700 fffffa80`04795c50 : fffffa80`05336a48 00000000`00000001 fffffa80`03db8520 00000000`00000000 : hpdskflt+0x218f
    fffff880`0601b708 fffffa80`05336a48 : 00000000`00000001 fffffa80`03db8520 00000000`00000000 fffffa80`03db8550 : 0xfffffa80`04795c50
    fffff880`0601b710 00000000`00000001 : fffffa80`03db8520 00000000`00000000 fffffa80`03db8550 fffffa80`00000000 : 0xfffffa80`05336a48
    fffff880`0601b718 fffffa80`03db8520 : 00000000`00000000 fffffa80`03db8550 fffffa80`00000000 fffff880`0189365d : 0x1
    fffff880`0601b720 00000000`00000000 : fffffa80`03db8550 fffffa80`00000000 fffff880`0189365d fffffa80`05336930 : 0xfffffa80`03db8520
    
    
    STACK_COMMAND:  kb
    
    FOLLOWUP_IP: 
    hpdskflt+218f
    fffff880`0140218f ??              ???
    
    SYMBOL_STACK_INDEX:  10
    
    SYMBOL_NAME:  hpdskflt+218f
    
    FOLLOWUP_NAME:  MachineOwner
    
    MODULE_NAME: hpdskflt
    
    IMAGE_NAME:  hpdskflt.sys
    
    DEBUG_FLR_IMAGE_TIMESTAMP:  4dcd7ca6
    
    FAILURE_BUCKET_ID:  X64_0x50_hpdskflt+218f
    
    BUCKET_ID:  X64_0x50_hpdskflt+218f
    
    Followup: MachineOwner
    ---------
    
    0: kd> lmvm hpdskflt
    start             end                 module name
    fffff880`01400000 fffff880`0140a000   hpdskflt T (no symbols)           
        Loaded symbol image file: hpdskflt.sys
        Image path: \SystemRoot\system32\DRIVERS\hpdskflt.sys
        Image name: hpdskflt.sys
        Timestamp:        Sat May 14 00:47:02 2011 (4DCD7CA6)
        CheckSum:         0000E6A7
        ImageSize:        0000A000
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
    Please uninstall the program "HP Mobile Data Protection System Disk Filter" with Revo Uninstaller Free: Download Revo Uninstaller Freeware - Free and Full Download - Uninstall software, remove programs, solve uninstall problems in advanced mode and delete the left over registry of the software.
      My Computer


 

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