Thought BSODs had been done in, but NO!

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  1. Posts : 394
    Home Premium 64 bit
       #1

    Thought BSODs had been done in, but NO!


    For a while all seemed Ok after I closed thread Mouse pointer freezes
    and subsequently updated the BIOS and a number of drivers, using either Dell's or manufactuerea' download sites.
    I also, of course, made sure I had Firewall and Antivirus installed.

    Trouble seems to have arisen, however, in the last couple of days, as can be seen from the SF zip attached ( and FWIW the Who Crashed me log).

    It's driving me mad, so I hope that once more you will help me.

    Thank you in anticipation. :)
      My Computer


  2. Posts : 24,479
    Windows 7 Ultimate X64 SP1
       #2

    Jacee said:
    Totally un-install Iobit Advanced System Care! You don't need this to gummy up your computer.
    Scroll down to [17] Security Software | SingularLabs
    You didn't reinstall the above app did you? If soo follow Jacee's advice.

    Some hardware tests to run.

    Graphics card:
    Video Card Stress Test with Furmark

    Hard drive(s):
    Pick one for your HDD brand or use Seatools.
    7 Free Hard Drive Testing Software Tools


    RAM (memory):
    This will require memtest on a bootable CD or USB stick.
    RAM - Test with Memtest86+
      My Computer


  3. Posts : 394
    Home Premium 64 bit
    Thread Starter
       #3

    Although I had uninstalled ASC, using Jaycee'stoll revealed a couple of stray files.

    Furmark, the temp levelled at 68 deg.

    WD Data Lifeguard showed nothing on extended test

    MemTest, I ran for 5 passes and nothing emerged. Is that enough to deal with 4 sticks @1GB?

    Should I bother about USB hub and ports, and is there a way to prove them without a device installed to each?

    Unfortunately our house's consumer unit RCD has been tripping out recently. We suspect it might be the freezer.
    Might that bring about or exacerbate t the type of problem I am seeing?
      My Computer


  4. Posts : 1,735
    Windows 7 enterprise 64 bit, Windows 7 Pro 64 bit ,Windows 8 64bit
       #4

    Had a look through your dump files, now humor me here but is your sub hub one that you can unplug? or by usb hub do you simply mean the usb ports on the computer its self?
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  5. Posts : 394
    Home Premium 64 bit
    Thread Starter
       #5

    All the guff that falls under Universal Serial Bus Controllers in Device Manager; nothing unpluggable.
      My Computer


  6. Posts : 1,735
    Windows 7 enterprise 64 bit, Windows 7 Pro 64 bit ,Windows 8 64bit
       #6

    Try running through this tutorial and see if it sorts things out for you:

    USB Selective Suspend - Turn On or Off
      My Computer


  7. Posts : 394
    Home Premium 64 bit
    Thread Starter
       #7

    I'll try that, but am not sure how that might help my problem. can you please help me understand? :)
      My Computer


  8. Posts : 394
    Home Premium 64 bit
    Thread Starter
       #8

    My confusion about the possible aid from the tutorial remains. Help please.
      My Computer


  9. Posts : 1,735
    Windows 7 enterprise 64 bit, Windows 7 Pro 64 bit ,Windows 8 64bit
       #9

    Terribly sorry about the late reply have had a bit of a busy week, to answer your question, it is from prior experience with BSODs of this nature. Your dump files consistently point to your USB ports as being the problem, I have seen in the past where selective suspend has relieved such problems.
      My Computer


  10. Posts : 394
    Home Premium 64 bit
    Thread Starter
       #10

    Thanks for coming back.

    Possibly Probably a very silly question, but how to choose ports to suspend?

    A rocking horse asks is a USB root hub the same as a port?

    Once the culprit had been IDd how would a repair be done?
      My Computer


 
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