Keep getting the "Windows has recovered from an unexpected shutdown"

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  1. Posts : 28
    Windows 7 Professional & Fedora 17 dualboot
       #1

    Keep getting the "Windows has recovered from an unexpected shutdown"


    Everytime I restart my system I keep getting the "Windows has recovered from an unexpected shutdown" box after I login.

    Here are the error details:

    Problem signature:
    Problem Event Name: BlueScreen
    OS Version: 6.1.7601.2.1.0.256.1
    Locale ID: 1033

    Additional information about the problem:
    BCCode: f4
    BCP1: 0000000000000003
    BCP2: FFFFFA8009841B30
    BCP3: FFFFFA8009841E10
    BCP4: FFFFF800031CE470
    OS Version: 6_1_7601
    Service Pack: 1_0
    Product: 256_1

    Files that help describe the problem:
    C:\Windows\Minidump\030613-23228-01.dmp
    C:\Users\JohnDoeIII\AppData\Local\Temp\WER-50325-0.sysdata.xml

    Read our privacy statement online:
    Windows 7 Privacy Statement - Microsoft Windows

    If the online privacy statement is not available, please read our privacy statement offline:
    C:\Windows\system32\en-US\erofflps.txt


    A couple of times it has froze and went to the blue screen of death, but this pops up even if I do a normal restart. Any help is appreciated.
      My Computer


  2. Posts : 1,735
    Windows 7 enterprise 64 bit, Windows 7 Pro 64 bit ,Windows 8 64bit
       #2
      My Computer


  3. Posts : 28
    Windows 7 Professional & Fedora 17 dualboot
    Thread Starter
       #3

    Here is the zip folder I'm getting.
      My Computer


  4. Posts : 1,735
    Windows 7 enterprise 64 bit, Windows 7 Pro 64 bit ,Windows 8 64bit
       #4

    Thank you, I had a look through your fileas and a couple of things I notcied. First you have both power ISO and Daemon tools installed, please uninstall both of them, once uninstalled please download and run this tool:

    DuplexSecure - Downloads

    When the tool runs if the uninstall button is grayed out your done and you can close the window, If it is not pleas click on it and allow the tool to run. DO NOT click the install button it will install a driver known to cause BSODs on your computer.
      My Computer


  5. Posts : 28
    Windows 7 Professional & Fedora 17 dualboot
    Thread Starter
       #5

    I used Your Uninstaller in super mode to uninstall both Daemon Tools and Power Iso, then I downloaded and ran DuplexSecure and clicked uninstall and then restarted.
      My Computer


  6. Posts : 1,735
    Windows 7 enterprise 64 bit, Windows 7 Pro 64 bit ,Windows 8 64bit
       #6

    Good, have you experienced a BSOD yet?
      My Computer


  7. Posts : 28
    Windows 7 Professional & Fedora 17 dualboot
    Thread Starter
       #7

    Dsprague said:
    Good, have you experienced a BSOD yet?
    I had one right after I clicked restart and I'm still getting the "Windows has recovered from an unexpected shutdown" popup after the restart.
      My Computer


  8. Posts : 1,735
    Windows 7 enterprise 64 bit, Windows 7 Pro 64 bit ,Windows 8 64bit
       #8

    Please post the new dump files
      My Computer


  9. Posts : 28
    Windows 7 Professional & Fedora 17 dualboot
    Thread Starter
       #9

    Here's the new one
      My Computer


  10. Posts : 1,735
    Windows 7 enterprise 64 bit, Windows 7 Pro 64 bit ,Windows 8 64bit
       #10

    PLease run the following command from and administrative command prompt, and also noted another program that is best to be removed:

    SFC.EXE /SCANNOW
    Go to Start and type in "cmd.exe" (without the quotes)
    At the top of the search box, right click on the cmd.exe and select "Run as adminstrator"
    In the black window that opens, type "SFC.EXE /SCANNOW" (without the quotes) and press Enter.
    Let the program run and post back what it says when it's done.

    Also please remove this registry cleaner chances are it has done more harm than it has good, Windows 7 dose not require such vestiges.
    Code:
    Start Menu\Programs\AthTek RegistryCleaner
      My Computer


 
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