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Windows 7: BSOD at random times, unkown cause, unsure what to post

07 Mar 2013   #1
andrewn16

Windows 7 Home
 
 
BSOD at random times, unkown cause, unsure what to post

I have been several BSOD errors in the past week. They are all different and vary quite a bit. I am unsure how record the exact errors, but I followed the instructions of the website leading me here and I have attached a zipped dmp file. I am running Windows 7 Home and I use AVG and Malware Bytes as well as HiJackThis for virus protection. I have used a fix-it untilities program to fix the registry and I have used the malware bytes rootkit finder as well. If there is any other information that would be helpful to you, please let me know and I will try and get it for you. Thank you for taking the time to look over this.


My System SpecsSystem Spec
.
08 Mar 2013   #2
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

Welcome to SevenForums.

Please upload all the files following Blue Screen of Death (BSOD) Posting Instructions

AVG is contributing to your BSOD's please remove it using its removal tool from here: Uninstallers (removal tools) for common antivirus software - ESET Knowledgebase

Recommended from a strict BSOD perspective, compatibility & stability compared to other antiviruses/internet security software. It is free and lightweight:-
warning   Warning
Do not start the free trial of Malware Bytes; remember to deselect that option when prompted.

Run a full scan with both (separately) once downloaded, installed and updated.

Perform a System File Check to check the integrity of all protected Windows 7 :
  1. Click on the start
  2. Type CMD on Search
  3. Left click and Run as Administrator
  4. Type
    Code:
    SFC /scannow
Full tutorial here:Disk Check on your hard drive for file system errors and bad sectors on it.Make scans with the following:

-Kaspersky TDSSKiller-ESET online scannerNumber down items at start-up. Keep only your anti-virus, this also improves the time for logging into windows.Take memtest. Run for 8 passes and test each stick in a know good slot for an additional 6 passes.
Note   Note
Pay close attention to part 3 of the tutorial in order to rule out the faulty stick.

information   Information
Errors are sometimes found after 8 passes.

Tip   Tip
Do this test overnight, before going to bed.

If Memtest86+ does not find any errors with ram run Windows Memory Diagnostics for 7-8 passes following its tutorial:This tutorial USB Selective Suspend - Turn On or Off may help you:

To Disable Selective Suspend:
  • open the control panel
  • go to power options (you may have to set view to small icons)
  • click change plan settings
  • in the window that opens:
  • click change plan settings
  • click change advanced power settings, expand usb and ensure usb selective suspend is disabled.
Let us know the results.

Following is for informational purposes only:
Code:
**************************Fri Feb 15 23:08:16.560 2013 (UTC + 6:00)**************************
Loading Dump File [C:\Users\Yusra\Downloads\SF_07-03-2013\SF_07-03-2013\021513-30576-01.dmp]
Windows 7 Kernel Version 7601 (Service Pack 1) MP (2 procs) Free x64
Built by: 7601.18044.amd64fre.win7sp1_gdr.130104-1431
System Uptime: 0 days 3:04:30.011
Probably caused by : ntkrnlmp.exe ( nt!ExpScanGeneralLookasideList+a0 )
BugCheck A, {fffff8a001f68f18, 2, 0, fffff80002cbe2bb}
BugCheck Info: IRQL_NOT_LESS_OR_EQUAL (a)
Usual causes:  Kernel mode driver, System Service, BIOS, Windows, Virus scanner, Backup tool, compatibility
Arguments:
Arg1: fffff8a001f68f18, memory referenced
Arg2: 0000000000000002, IRQL
Arg3: 0000000000000000, bitfield :
	bit 0 : value 0 = read operation, 1 = write operation
	bit 3 : value 0 = not an execute operation, 1 = execute operation (only on chips which support this level of status)
Arg4: fffff80002cbe2bb, address which referenced memory
BUGCHECK_STR:  0xA
DEFAULT_BUCKET_ID: WIN7_DRIVER_FAULT
PROCESS_NAME:  System
FAILURE_BUCKET_ID:  X64_0xA_nt!ExpScanGeneralLookasideList+a0
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
**************************Sat Feb 16 15:09:31.748 2013 (UTC + 6:00)**************************
Loading Dump File [C:\Users\Yusra\Downloads\SF_07-03-2013\SF_07-03-2013\021613-41605-01.dmp]
Windows 7 Kernel Version 7601 (Service Pack 1) MP (2 procs) Free x64
Built by: 7601.18044.amd64fre.win7sp1_gdr.130104-1431
System Uptime: 0 days 6:37:29.200
Probably caused by : ntkrnlmp.exe ( nt!ExpScanGeneralLookasideList+a0 )
BugCheck A, {fffff8a00248b4a8, 2, 0, fffff80002c742bb}
BugCheck Info: IRQL_NOT_LESS_OR_EQUAL (a)
Usual causes:  Kernel mode driver, System Service, BIOS, Windows, Virus scanner, Backup tool, compatibility
Arguments:
Arg1: fffff8a00248b4a8, memory referenced
Arg2: 0000000000000002, IRQL
Arg3: 0000000000000000, bitfield :
	bit 0 : value 0 = read operation, 1 = write operation
	bit 3 : value 0 = not an execute operation, 1 = execute operation (only on chips which support this level of status)
Arg4: fffff80002c742bb, address which referenced memory
BUGCHECK_STR:  0xA
DEFAULT_BUCKET_ID: WIN7_DRIVER_FAULT
PROCESS_NAME:  System
FAILURE_BUCKET_ID:   X64_0xA_nt!ExpScanGeneralLookasideList+a0
My System SpecsSystem Spec
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 BSOD at random times, unkown cause, unsure what to post




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