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Windows 7: When dvd not reading music, restart computer and get BSOD

12 Mar 2013   #11

Windows 7 X64

I just last week uninstalled Nero and all the programs installed since there was a new update. I totally uninstalled everything and then did a reinstall of the suite with the new update. The problem that I had was a InCD issue which I uninstalled about 2 months ago and for some reason regular files and reg files were left behind and were causing the issue. Any suggestion on how to clean out Nero Incd from the machine?

Also, what program do I use to read the dump files that I have?
Any help would be appreciated


My System SpecsSystem Spec
12 Mar 2013   #12

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit

So it is a continuing issue with Nero there. In such a situation it is best you start afresh. Follow Clean Reinstall - Factory OEM Windows 7 .

And, as Nero is a recurring issue, you need to do a trade off there. Either utilize the money and enjoy the Bsods or forget the money and and have a crash free system. Ok? :)

Have you followed the link about debugging? All the answers are there.
My System SpecsSystem Spec
12 Mar 2013   #13

Windows 7 X64

I am in the process of removing Nero 12 from the machine and starting fresh and clean as per ure instructions. I want to make sure no remaining files are left over and clean install of Nero
My System SpecsSystem Spec


 When dvd not reading music, restart computer and get BSOD

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