BSOD while using mozilla firefox 0x000000d1


  1. Posts : 2
    Windows 7 Ultimate x64
       #1

    BSOD while using mozilla firefox 0x000000d1


    Hello team,

    Over the past few days I have been experiencing BSOD's. It appears to happen while browsing with firefox. I have attached the zipped dump file for you all to view. A couple of things that I noticed from the error was DRIVER_IRQL_NOT_LESS_OR_EQUAL, 0x000000d1,NETIO.SYS, NETIO.SYS+25a1d, and ntoskrnl.exe+75c40. I don't understand what these strings mean, but I'm confident that I'm in the right place. I'm grateful in advance for the forums help. Thank you.
      My Computer

  2.    #2

    Code:
    BugCheck D1, {8, 2, 0, fffff88001d93a1d}
    
    *** WARNING: Unable to verify timestamp for UrlFilter.sys
    *** ERROR: Module load completed but symbols could not be loaded for UrlFilter.sys
    Probably caused by : NETIO.SYS ( NETIO!CalloutStreamDataInit+1d )
    Code:
    Usual causes:  Device driver
    Code:
    4: kd> lmvm UrlFilter
    start             end                 module name
    fffff880`127e1000 fffff880`127ea000   UrlFilter T (no symbols)           
        Loaded symbol image file: UrlFilter.sys
        Image path: \??\C:\Program Files (x86)\IObit\IObit Malware Fighter\drivers\win7_amd64\UrlFilter.sys
        Image name: UrlFilter.sys
        Timestamp:        Fri Sep 16 08:46:34 2011 (4E72FEDA)
        CheckSum:         0000D308
        ImageSize:        00009000
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
    IObit Malware Fighter seems to the main cause of the crash, however, there are a range of programs that are installed, which are known to cause problems such as BSODs.

    Remove:

    Code:
    Start Menu\Programs\DAEMON Tools Pro
    Daemon Tools uses a driver called sptd.sys, which is known to cause BSODs with Windows 7. It is recommend you remove this program, and use Windows own in-built features or MagicISO.

    Remove:

    Code:
    Start Menu\Programs\Advanced SystemCare 6
    Start Menu\Programs\SpeedyPC Software
    Start Menu\Programs\SpeedyPC Software\SpeedyPC Pro
    Windows 7 doesn't require any programs which make changes to the operating system and registry, these programs tend to cause problems by modifying and deleting files.

    Remove:

    Code:
    Start Menu\Programs\IObit Malware Fighter
    Start Menu\Programs\Norton 360
    Start Menu\Programs\Norton

    Install and perform full scans with:

    Remember to install the free version of Malwarebytes not the free trail; untick the free trial box during installation. MSE is the most lightweight and compatible with the Windows 7 operating system.

    You can also view this thread for a complete free and lightweight security protection combination:

    Reduce the number of programs at startup, to avoid any driver or program conflicts:
      My Computer


  3. Posts : 2
    Windows 7 Ultimate x64
    Thread Starter
       #3

    Thank you so much BlueBot for responding so fast. I appreciate you taking out the time to help people less knowledgeable in these areas. I have already un installed the recommended remove programs. I will monitor windows and let you know that everything is back to normal. Thanks again for everything. God bless you sir.
      My Computer

  4.    #4

    Your welcome, leave this thread open for about a week, and then if no further problems have occurred, you may mark this thread as solved.
      My Computer


 

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