critical structure bsod

Hello everybody I'm pretty new to pc's and have been getting some bsod's and would appreciate some help.I see them mainly on start ups and last two I got were fixed with recovery options but I don't think that will be the end of them.The repair details said one was ntosknl.exe was corrupt and the second said ntfs was corrupt but it said both were repaired.So I guess I'm ready to learn something new.

Welcome to the forums bigdog4215,

Code:

BugCheck 24, {1904fb, fffff8800374ed48, fffff8800374e5a0, fffff80002a8ce16}

*** WARNING: Unable to verify timestamp for win32k.sys
*** ERROR: Module load completed but symbols could not be loaded for win32k.sys
Probably caused by : memory_corruption

Code:

Usual causes:  Disk corruption, insufficient physical memory, Device driver, Indexing, Resident antivirus, backup, defrag programs, Disk/Drive failing/failure

memory_corruption doesn't necessary mean that a RAM module is faulty, it can also point to a object which corrupted the RAM at the time of the crash, for instance a corrupted driver or program. Paging files and the CPU caches can also be causes.

Run some hard-drive diagnostics and follow these steps:

• Hard Drive Diagnostic Procedure

Find your hard-drive manufacturer and run their tests.

Additional Tests:

• SeaTools for DOS | Seagate
• CrystalDiskInfo - Software - Crystal Dew World

Post a screenshot of Crystal Disk Info summary:

• Screenshots and Files - Upload and Post in Seven Forums

writhziden said:

If you have an SSD, make sure the following are up to date:

• SSD firmware
• BIOS Version
• Chipset Drivers
• Hard disk controller drivers/SATA drivers
• If you have a Marvell IDE ATA/ATAPI device, make sure the drivers are up to date from the Intel site or Marvell site and not from your motherboard/vendor support site.

Check for any file system errors and bad sectors using Option #2 of:

• Disk Check

Use this command with Disk Check:

Code:

chkdsk C: /f /r

Scan for any missing, modified or corrupted protected Windows files with:

• SFC /SCANNOW Command - System File Checker

Remove:

Code:

Start Menu\Programs\AVG

AVG is known to cause BSODs, please remove the program using the official removal program:

• Download tools and utilities | AVG UK

Sorry for the delay,been busy with work but the weekend is all mine.I'm running seatools for dos now,it passed the short test and the long test is in progress.I also uninstalled avg and would it be okay to install avast because I don't feel safe on the net without an antivirus.Is there anymore test in seatools for dos that I should run and I ran a seatools application on my desktop before I came here for help,should I rerun those as well.There was one test in seatools I didn't run because it said my hard drive could become unusable,should I run that one too.Thanks


system froze at 28%,how should I proceed

You already have MSE running on your system, having two anti-virus programs can cause serve conflicts and problems. For the Seagate, you will want to run the Basic Tests and the Long Test.

What program did it freeze upon? I would leave it running as long as possible, since chkdsk can seem to freeze on a certain percentage, but then it will complete itself.

here is this,hope it helps

Have you managed to complete any of the above tests?

The check disc scan completed without any errors but it wasn't like a normal check disc that I usually run,it lasted about 30 seconds.The seatools smart scan,short scan,short generic and the long generic passed.I'm running the sfc scannow currently,I read somerwhere that the file checker should be ran 3 times.The crashing seems to be getting worse though and there is something else I noticed when I boot up.It looks like the cmd is started then goes away.

Scan for any malware:

• Windows Defender Offline
• Anti-rootkit utility TDSSKiller

You may also want to scan for infections which could be causing problems for your system.

I ran both and nothing found.The anti rootkit only ran for about a minute tops,is that normal?