![]() |
|
13 Mar 2013 | #1 |
|
BSoD while playing EQ - multiple error messages
After 10 months of stability I've started crashing in game again.
My system specs are as follows: Windows 7 Home Premium AMD Phenom II x6 1045T 2.7 GHz Foxconn 2AB1 DVT mobo ATI Radeon Hd 5570 8 gigs RAM Aside from adding a USB microphone I have made no hardware changes and I do NOT overclock (wouldn't know how to if I wanted to). Attached is my SF dump file info. Thank you in advance for your assistance ![]() Kai |
My System Specs![]() |
. |
|
13 Mar 2013 | #2 |
![]() |
Code:
******************************************************************************* * * * Bugcheck Analysis * * * ******************************************************************************* Use !analyze -v to get detailed debugging information. BugCheck F7, {fffff88077b5eb80, 324f0cf450d5, ffffcdb0f30baf2a, 0} Probably caused by : ntkrnlmp.exe ( nt!_report_gsfailure+25 ) Followup: MachineOwner --------- Usual causes: Device driver, Malware So first, Uninstall McAfee Using McAfee Removal Tool. Uninstall Norton and all Symentec products using Norton Removal tool, too. Use Microsoft Security Essentials as your antivirus with windows inbuilt firewall, and free MBAM as the on demand scanner. Download, install and update those, and then run full system scans with both of them, one by one. Scan the system for possible virus infection with the following programs, too. Your display driver is too old. Code:
fffff880`04326000 fffff880`0436c000 atikmpag (deferred) Image path: \SystemRoot\system32\DRIVERS\atikmpag.sys Image name: atikmpag.sys Timestamp: Tue May 18 03:00:26 2010 (4BF1B572) CheckSum: 0004D7D7 ImageSize: 00046000 Translations: 0000.04b0 0000.04e4 0409.04b0 0409.04e4 You can get it from the link in our forum, Latest AMD Catalyst Video Driver for Windows 7, or you may go to AMD Graphics Driver and Software and opt for Automatically Detect and Install the appropriate driver for your card. ![]() During installation, you may opt for advanced installation, and install the display driver only, not the Catalyst Control Center. The BIOS is very old, too. Code:
BiosMajorRelease = 6 BiosMinorRelease = 2 BiosVendor = American Megatrends Inc. BiosVersion = 6.02 BiosReleaseDate = 07/21/2010 SystemManufacturer = Hewlett-Packard Update the following network drivers:
|
My System Specs![]() |
13 Mar 2013 | #3 |
|
So far I've removed the antivirus and set up MSE instead.
I scanned for Malware as directed and have not identified anything. I have updated my ATi driver but have to update the network drivers...continued crashing has proven problematic. I'm uploading another SF file. |
My System Specs![]() |
. |
|
14 Mar 2013 | #4 |
![]() |
Now that is a different BSOD .... a graphics caused one.
Code:
******************************************************************************* * * * Bugcheck Analysis * * * ******************************************************************************* Use !analyze -v to get detailed debugging information. BugCheck 116, {fffffa800716d4e0, fffff880048fd410, 0, 2} Unable to load image \SystemRoot\system32\DRIVERS\atikmpag.sys, Win32 error 0n2 *** WARNING: Unable to verify timestamp for atikmpag.sys *** ERROR: Module load completed but symbols could not be loaded for atikmpag.sys Probably caused by : atikmpag.sys ( atikmpag+9410 ) Followup: MachineOwner --------- |
My System Specs![]() |
20 Mar 2013 | #5 |
|
A work in progress
OK...headed on over there and these are my results
I did the MS fix to give more time for machine to resolve the TDR issue before crash. SFC found no violations. VMT test WARNING: Your card can be not compatible with this test! If multiple errors will found, try test with onscreen buffer usage or wthout of ignoring colors bit mask. Changing video mode to 640x480x16...OK [3/14/2013 2:45:49 PM] Test started for "ATI Radeon HD 5570"... Trying 16bpp RGB:565 mode...OK Trying 16bpp RGB:555 mode...OK Trying 16bpp BGR:565 mode...NOT SUPPORTED (Code: 80004001) Trying 32bpp RGB:888 mode...OK Trying 32bpp BGR:888 mode...NOT SUPPORTED (Code: 80004001) [3/14/2013 4:00:15 PM] Pass completed (0 errors found). Prime95 ran with no crashes occurring for 24 hours Furmark also ran with no crashed and took the temp up to 86 degrees where it leveled off and stayed. I updated the drivers and was able to play Everquest without crashing for a couple of days but did experience random 5 second freezes in game that persisted. When I went back to the Stop TDR thread I realized I hadn't removed unnecessary programs so I did that and removed a Samsung driver for my cellphone and Verizon's Update program. Once I did I was able to run my game without freezes and was giving it 48 hours of stability before I posted that the problem was resolved. After about 36 hours, I started experiencing crashes again. I am uploading the files. Thank you again, for your assistance ![]() |
My System Specs![]() |
20 Mar 2013 | #6 |
![]() |
Both the latest BSODs are different than the earlier ones.
Code:
******************************************************************************* * * * Bugcheck Analysis * * * ******************************************************************************* Use !analyze -v to get detailed debugging information. BugCheck 1E, {ffffffffc0000005, fffff80002cfe240, 0, ffffffffffffffff} Probably caused by : memory_corruption ( nt!MiReplenishPageSlist+c0 ) Followup: MachineOwner -------------------------------------------------------------------------------------------------- ******************************************************************************* * * * Bugcheck Analysis * * * ******************************************************************************* Use !analyze -v to get detailed debugging information. BugCheck 3B, {c0000005, fffff88002c3011a, fffff880097668d0, 0} Probably caused by : atikmpag.sys ( atikmpag+e11a ) Followup: MachineOwner --------- Plan for a BIOS update, too. Code:
BIOS Version/Date American Megatrends Inc. 6.02, 7/21/2010 How to Test and Diagnose RAM Issues with Memtest86+ Run memtest for at least 8 passes, preferably overnight. Is the computer hot? Report us the heat of the computer after a couple of hours of your normal usage. Upload a screenshot of the summery tab of Speccy. Make it sure that the PSU is supplying adequate power, specially during gameplay, when the computer consumes more power than that of normal usage. Also, if possible dismantle the PC, clean the inside carefully. Clean the air vents and fan grills, so that it can blow the hot air out freely. |
My System Specs![]() |
20 Mar 2013 | #7 |
|
Quote:
Make it sure that the PSU is supplying adequate power, specially during gameplay, when the computer consumes more power than that of normal usage
I forgot to post that I ran MemTest86 3 days ago with no issues. I will run it again tonight. Once I stay connected for a couple hours I will post the Speccy snapshot. |
My System Specs![]() |
20 Mar 2013 | #8 |
![]() |
The PSU can be checked manually, but the best way to check it is either to place it in another computer or to place another CPU in this computer.
|
My System Specs![]() |
21 Mar 2013 | #9 |
|
Update
OK...so I took a snapshot with Speccy after managing 2 hours of crash free game play.
I'm not sure what the temps are really supposed to be but I couldn't seem to figure out how to upload the snapshot as it's not a supported file format (I may not have saved it correctly for that). Operating System Microsoft Windows 7 Home Premium 64-bit SP1 CPU AMD Phenom II X6 1040T 43 °C Thuban 45nm Technology RAM 8.00 GB Dual-Channel DDR3 @ 693MHz (9-9-9-24) Motherboard FOXCONN 2AB1 (CPU 1) 42 °C Graphics LCDTV16 (1920x1080@60Hz) ATI Radeon HD 5570 (HP) Hard Drives 932GB Hitachi HDS721010CLA332 SATA Disk Device (SATA) 33 °C Optical Drives No optical disk drives detected Audio AMD High Definition Audio Device Today I replaced the 300w power supply with a 430w power supply and cleaned out the vans which did have accumulated dust. I also replaced the surge protector it plugs into. I rent a private apartment and I have noticed that if someone turns on the vacuum in this room there is a slight difference in the lighting in the room so perhaps that gives more weight to a potential power issue for the computer. Wish me luck....gonna see how this goes! Thank you again for your time Arc ![]() |
My System Specs![]() |
21 Mar 2013 | #10 |
![]() |
Temps are within control, but 430 Watt is insufficient enough for a power supply. Specially for gaming.
Plan to have a PSU that is of more wattage. |
My System Specs![]() |
![]() |
Thread Tools | |
Similar help and support threads | ||||
Thread | Forum | |||
Multiple BSOD error messages Hello! I have all specs filled, so feel free to check dome info there :) My computer is like 1 and half year old, never had problem with him, just little one - PC accepted only 4Gigs of ram instead of 8. I couldn't play games like BF4, or have game and browser opened at same time, but I really... |
BSOD Help and Support | |||
Constant random BSOD errors, Multiple error messages on screen Hi everyone, I've been constantly experiencing random blue screen errors with different error messages such as: INTERUPT_EXCEPTION_NOT_HANDLED KMODE_EXCEPTION_NOT_HANDLED PAGE_FAULT_IN_NONPAGED_AREA IRQL_NOT_LESS_OR_EQUAL My system at the moment is Windows 7 Ultimate x64 AMD Athlon II X3... |
BSOD Help and Support | |||
BSOD when playing games. Different error messages Hi guys, Ok this is a tough one to explain. I had 3x 2Gb sticks of RAM and i was getting PAGE FAULT IN NON PAGED AREA BSODs while playing video games. Then I added 3x 4Gb sticks on top of that. I continued getting the same BSOD. I then replaced the 3x 2Gb sticks with another set of 3x 4Gb... |
BSOD Help and Support | |||
BSOD playing games with Steam. Multiple error messages. Hello! Since last weeks I've had multiple BSOD's and it seems to happen mostly while I play games through steam. Games like GTA4, The witcher 2 and Sleeping dogs cause the crashes while I for some reason can play Shogun Total war 2 for hours without problems. Games that are not connected to steam,... |
BSOD Help and Support | |||
BSOD multiple error messages / random Good to see Im not the only one struggling with this. Have attached report files. Any help would be much appreciated. Operating system Windows 7 home premium 64 bit OEM (says 64bit in control panel/computer/properties although i have a programfiles (x86) file.. Thinking thats for 32bit programs... |
BSOD Help and Support |
Our Sites |
Site Links |
About Us |
Find Us |
Windows 7 Forums is an independent web site and has not been authorized,
sponsored, or otherwise approved by Microsoft Corporation.
"Windows 7" and related materials are trademarks of Microsoft Corp.
© Designer Media Ltd All times are GMT -5. The time now is 06:13. |
![]() ![]() ![]() ![]() ![]() |