Bsod problem

soerenkk · 22 Mar 2013

Another crash, just updated the website

Arc · 22 Mar 2013

Probably I will not be able to solve your issue .... I am asking help form the other people.

soerenkk · 22 Mar 2013

And another crash, updated again

Both while I was playing BF3. GFX card temp. ~50 degrees Celsius

soerenkk · 22 Mar 2013

Arc said:

Probably I will not be able to solve your issue .... I am asking help form the other people.

So should I sent the GFX in for repair or?

essenbe · 22 Mar 2013

soerenkk, can you tell me which and how many graphics driver updates you have done? Also, if you don't have a graphics monitoring program, You may try MSI Afterburner. It is basically a graphics overclocking application, but it has some great features such as on screen display while you are playing as well as a user defined fan profile to keep your card cool under heavy use. Just don't use the overclocking functions of it.

Britton30 · 22 Mar 2013

soerenkk said:

Arc said:

The only information is needed, you execute the Blue Screen of Death (BSOD) Posting Instructions..

I did, it is on the link I provided (sevenforums.soerenkk.dk)

That is not the way the instructions outline.

**Pauly** · 23 Mar 2013

You still havent reported the temperature of your gfx card, this is a must, all problems could simply be gfx card overhaeating due to poor ventilation/dust build up

What psu are you using ? is it sufficient to run your system w/ your gfx card ?

Suggest you install speccy or similar and could try running Video Card - Stress Test with Furmark whilst monitoring temps

soerenkk · 23 Mar 2013

First of all, I have reported in Speccy results.

I have changed the gfx card because it acted wierd. I boot my pc and it works fine, until I get to the logon screen then my monitor gets black.

At that point I switched the GFX card with another I had. Well I can now see my screen but my pc still crashes and for some reason the "Blue Screen View"-tool don't record it. I had an issue where is just shutdown, not like the crash I was used to, this time it was like the power cord got unplugged (it didn't), and then nothing. I then tried to boot it up and the screen didn't show anything. (This was a few hours ago). I got really scared and started analyzing the problem.

First I used my motherboard's diagnosis feature (it have some LED's which is really helpful when finding errors, the LED's of the CPU and GFX was on, which indicates that the problem lies there (or at least is the best way to start)). I got scared as hell since my CPU also should be causing the non boot thing. I detached the GFX and the CPU cooler (I have brought a special cooler to the CPU), then watching and feeling (heat) the CPU for any damages and signs that could indicate that it was broken. I didn't found any, but cleaned the CPU and the connection plate of the custom cooler, then inspected it again. Still nothing. The CPU was cold (not ice cold but not warm at all, so I concluded that the cooler wasn't the problem). The CPU seemed to be all right so I put it back in the socket, put cooler paste on it and then I booted the pc (without the cooler). I could then see on the motherboard that the CPU passed the POST test. RIGHT after that I shut it down to prevent the CPU to get hot since the CPU cooler wasn't mounted. Then I mounted the CPU cooler and tried the POST test again. It still passed the test. Then I suspected the GFX. I analyzed the GFX and found nothing on that either. So I mounted the GFX, and then booted up. At first nothing happens on the screen, but after a few reset (power reset), then the screen lid up.

For some reason the problem seemed fixed and then I moved on.

Since it is my dad's birthday we where out getting dinner, and I let my pc be on. When I got home a few minutes ago, the pc was on, but my keyboard was off (my mouse as well, but the mouse is connected to the keyboard). I then thought that my pc crashed again. So I made a power reset and now it is working again while I'm typing this.

I've contacted the manufacturer of the GFX and asked about their repair procedure.

But since my pc still crashes I suspect that there would be another issue.

Any ideas, anyone?

Regards
Søren K. Kjeldsen

essenbe · 23 Mar 2013

Do not ever, under any circumstances, ever start any computer with no CPU cooler. If you did not damage your CPU it would be amazing. If you need to know your CPU temps, which you do, download Core Temp and keep a check on your CPU temps.

Download GPUz and post a screenshot here ( Screenshots and Files - Upload and Post in Seven Forums) use this for all the files we ask for. Create a folder on your desktop and name it log file. Click the sensors tab in GPUz and at the bottom check the box, log to file. You will get a search box, locate the folder you just created and select that. Then use the computer as usual. When you have a bsod, get back into windows, right click that folder you created, select send to then compressed zip folder. Upload it here using the procedure above.

What make and size PSU do you have? Go into bios and give us the readings from the hardware monitor of bios for the +12V, +3.3V and the 5V.

You say you changed cards. What card did you use when you changed?

soerenkk · 08 Apr 2013

Been running with the old GFX I had, for about 2 weeks now, and only a single crash (which was expected, I was testing a bit). I have now sent the new GFX card in for a repair, and it should be fixed, it seemed like it was dying (I've read another post on this forum where a guy got the same conclusion).

Thanks for your time and help everyone. Really appreciate it.