New
#1
BSOD Stop Code F4
Hi :), I am running Windows 7 Home Premium 64-bit on a Dell Inspiron 14z Ultrabook. My Windows has been crashing periodically since I purchased the laptop several months ago. I have contacted Dell for technical support and everything they have recommended (factory reset, Windows re-install, updating drivers) has failed to rectify the issue.
In the past I would receive STOP code 0x0000009F, but I have not received this error in recent weeks. Last week my system crashed with the following message:
Atheros PCIE ethernet controller error: "Check cable connection"
Intel PXE MOF: Exiting INTEL PXE ROM
No bootable device - insert book disk and press any key
Based on what research I have done with this message, it may indicate hard drive failure.
The most recent crash occurred last night. The OS suddenly failed - I could not open any programs or task manager, and explorer.exe would not respond. Then I saw a blue screen with the STOP code 0x000000F4. It generated a kernel-mode memory dump which I have attached.
I would greatly appreciate if anyone would take some of their free time to analyze the crash dump so I can solve this headache. Thank you!