I got my wife a refurb Dell Optiplex 360 and it's starting to have BSODs after just a few days. I've barely loaded any software on it, so I'm wondering what's going on. Attached is the ZIP file requested. Thanks for any help!
I've run the SFC /scannow and it found no problems either.
- Uninstall Avast! it is contributing to your BSOD's: Uninstallers (removal tools) for common antivirus software - ESET Knowledgebase
- Replace with Microsoft Security Essentials and Malwarebytes which are recommended from a strict BSOD perspective. Run a full scan with both (separately) once downloaded, installed and updated. Microsoft Security Essentials, Free antivirus for windows
InformationDO NOT start the free trial of MalwareBytes. Unselect the option when prompted.
- Post a screen shot using Crystal Disk Info:
CrystalDiskInfo Standard Edition
How to Upload and Post a Screenshot and File in Seven Forums
- Make a hard drive test from the hard drive manufacturers website: Hard Drive Diagnostic Procedure
- Run Memtest86+ for at least 8-10 passes. It may take up to 20 passes to find problems. Make sure to run it once after the system has been on for a few hours and is warm, and then also run it again when the system has been off for a few hours and is cold. RAM - Test with Memtest86+
NotePay close attention to part 3 of the tutorial in order to rule the faulty RAM stick out.
TipDo this test overnight, before going to bed.
I was already a little suspicious of it going into sleep mode, and when I saw the ndis driver listed, I went and found a newer driver for the network card. I also turned off the "allow this device to wake from sleep" on the driver and so far no new crashes.
Actually, about a week ago it got bad in a hurry and then wouldn't boot the next morning. One of the 2gb RAM sticks died completely. I've had it running on one stick for about 10 days now and no crashes, so that was most likely the problem.
Good news. Thanks for letting us know.
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