BSOD randomly in laptop Driver_power_state_failure


  1. Posts : 1
    win 7 professional 32 bit
       #1

    BSOD randomly in laptop Driver_power_state_failure


    Offlate this error Driver_power_state_failure is coming randomly in one of the nework security engineers's laptop.I suspect some driver is comin probem/.please find crash dump file attachedn herewith kindly help

    Thank you,
      My Computer


  2. Posts : 1,735
    Windows 7 enterprise 64 bit, Windows 7 Pro 64 bit ,Windows 8 64bit
       #2

    It looks like the BSOD is being caused by the Prolific USB to serial port adapter driver:

    Code:
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    Use !analyze -v to get detailed debugging information.
    
    BugCheck 10D, {5, 0, 1018, 84d0aee8}
    
    Unable to load image \SystemRoot\system32\DRIVERS\ser2pl.sys, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for ser2pl.sys
    *** ERROR: Module load completed but symbols could not be loaded for ser2pl.sys
    Probably caused by : ser2pl.sys ( ser2pl+1f0ab )
    
    Followup: MachineOwner
    ---------
    Driver Reference Table - ser2pl.sys

    Pleasetry checking for updates to the driver here: Prolific Technology Inc.
      My Computer


 

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