BSOD in Windows 7 Home Premium NTOSKRNL.EXE


  1. Posts : 2
    Windows 7 Home Premium 64bit
       #1

    BSOD in Windows 7 Home Premium NTOSKRNL.EXE


    A couple of weeks ago my system just started giving a BSOD. No new hardware, software or drivers were installed. I have checked all hardware and it seems. The minidump indicates the NTOSKRNL.EXE as the fault but maybe I am missing something. The BSOD happens every 10 minutes but never in Safe Mode. I am attaching the dumps and have changed the extension for upload. Please change back to .dmp to read, please help.
      My Computer


  2. Posts : 2
    Windows 7 Home Premium 64bit
    Thread Starter
       #2

    SF Tool


    I had to run this in Safe Mode.
      My Computer


  3. Posts : 15,026
    Windows 10 Home 64Bit
       #3

    Welcome to Seven Forums.

    Perform a clean boot and see if you are able to log in to windows normally:

    And carry out the following:

    Recommendations:

    McAfee is a very frequent cause of BSOD's. Please remove it using its removal tool from here: Uninstallers (removal tools) for common antivirus software - ESET Knowledgebase
    Code:
    Start Menu\Programs\McAfee	Public:Start Menu\Programs\McAfee	Public
    We recommended Microsoft Security Essentials from a strict BSOD perspective. Is most compatible & provides most stability compared to other antivirus app/Internet Security Software.

       Warning
    Do not start the free trial of Malware Bytes; remember to deselect that option when prompted.


    Run a full scan with both (separately) once downloaded, installed and updated.

    Perform a System File Check to check the integrity of all protected Windows 7:
    • Click Start Menu
    • Click All Programs
    • Click Accessories
    • Right click Command Prompt
    • Click Run as administrator
    • Type
    • Code:
      sfc /scannow
    • and press Enter

    Full tutorial here:

    Check your hard drive(s) for errors by running chkdsk:

    Number down items at start-up. Keep only your anti-virus, this also improves the time for logging into windows.
    • Click on the Start button
    • Type “msconfig (without quotes), click the resulting link. It will open the System Configuration window.
    • Select the “Startup” tab.
    • Deselect all items other than the antivirus.
    • Apply > OK
    • Accept then restart.

    Full tutorial:

    Let us know the results and further BSOD reports if any.
      My Computer


 

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