Three BSODs within the past few days

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  1. Posts : 26
    Windows 7 Professional 64-bit, SP1
       #1

    Three BSODs within the past few days


    Hello! I have had three crashes within the past few days, and each has cited a different file as the cause. I'm not really sure what to do. I did not do anything new or different when this started--no drivers were updated, no new programs, nothing. I am fully up-to-date on my Windows and driver updates.

    Steps I have tried:
    • Ran memtest86+, no errors were found.
    • Was running the latest stable release of my graphics driver (314.07), upgraded to the latest beta release (314.21) to try to fix--did not help.
    • Ran sfc /scannow, it found no errors.

    I'm not sure what else to do. Any help would be greatly appreciated!
    Last edited by icefall5; 20 Mar 2013 at 00:51.
      My Computer


  2. Posts : 2,573
    Win7 Ultimate X64
       #2

    Your errors seem to be gfx related, first step IMO would be to uninstall all gfx drivers run Drivers - Clean Left over Files after Uninstalling then reinstall new drivers

    Get temp monitoring software if you dont already and run Video Card - Stress Test with Furmark whilst checking temps should give you an idea if your card is OK

    Any more dumps after this and post back with new files :)
      My Computer


  3. Posts : 26
    Windows 7 Professional 64-bit, SP1
    Thread Starter
       #3

    I completely reinstalled my graphics driver (used DriverSweeper and selected Clean Installation when reinstalling), and I ran FurMark. My GPU temperature leveled out at 61°, and I saw no artifacts. The log is attached in case anything useful can be gleaned from it.
      My Computer


  4. Posts : 26
    Windows 7 Professional 64-bit, SP1
    Thread Starter
       #4

    Had another BSOD. New dump is attached. Error was IRQL NOT LESS OR EQUAL.
      My Computer


  5. Posts : 2,573
    Win7 Ultimate X64
       #5

    Can draw anything conclusive from that last dump but it is still complaing about nvidia drivers
      My Computer


  6. Posts : 26
    Windows 7 Professional 64-bit, SP1
    Thread Starter
       #6

    Just had another BSOD, this one's attached.
      My Computer


  7. Posts : 2,573
    Win7 Ultimate X64
       #7

    Exactly same as before blames nVidia drivers

    Code:
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    Use !analyze -v to get detailed debugging information.
    BugCheck 50, {fffff88047ec5000, 1, fffff88005215243, 5}
    *** WARNING: Unable to verify timestamp for nvlddmkm.sys
    *** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
    Could not read faulting driver name
    Probably caused by : nvlddmkm.sys ( nvlddmkm+18b243 )
    Followup: MachineOwner
    ---------
    0: kd> !analyze -v
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    PAGE_FAULT_IN_NONPAGED_AREA (50)
    Invalid system memory was referenced.  This cannot be protected by try-except,
    it must be protected by a Probe.  Typically the address is just plain bad or it
    is pointing at freed memory.
    Arguments:
    Arg1: fffff88047ec5000, memory referenced.
    Arg2: 0000000000000001, value 0 = read operation, 1 = write operation.
    Arg3: fffff88005215243, If non-zero, the instruction address which referenced the bad memory
     address.
    Arg4: 0000000000000005, (reserved)
    Debugging Details:
    ------------------
     
    Could not read faulting driver name
    WRITE_ADDRESS: GetPointerFromAddress: unable to read from fffff80001ec3100
    GetUlongFromAddress: unable to read from fffff80001ec31c0
     fffff88047ec5000 Nonpaged pool
    FAULTING_IP: 
    nvlddmkm+18b243
    fffff880`05215243 890491          mov     dword ptr [rcx+rdx*4],eax
    MM_INTERNAL_CODE:  5
    CUSTOMER_CRASH_COUNT:  1
    DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
    BUGCHECK_STR:  0x50
    PROCESS_NAME:  dwm.exe
    CURRENT_IRQL:  0
    TRAP_FRAME:  fffff88002dabe60 -- (.trap 0xfffff88002dabe60)
    NOTE: The trap frame does not contain all registers.
    Some register values may be zeroed or incorrect.
    rax=00000000003f3a01 rbx=0000000000000000 rcx=fffff88007800000
    rdx=00000000101b1400 rsi=0000000000000000 rdi=0000000000000000
    rip=fffff88005215243 rsp=fffff88002dabff0 rbp=fffff88002dabff0
     r8=fffffa8007860368  r9=00000000406c5000 r10=0000000000000012
    r11=fffff88002dac060 r12=0000000000000000 r13=0000000000000000
    r14=0000000000000000 r15=0000000000000000
    iopl=0         nv up ei pl nz ac po nc
    nvlddmkm+0x18b243:
    fffff880`05215243 890491          mov     dword ptr [rcx+rdx*4],eax ds:fffff880`47ec5000=????????
    Resetting default scope
    LAST_CONTROL_TRANSFER:  from fffff80001d07673 to fffff80001c8ac40
    STACK_TEXT:  
    fffff880`02dabcf8 fffff800`01d07673 : 00000000`00000050 fffff880`47ec5000 00000000`00000001 fffff880`02dabe60 : nt!KeBugCheckEx
    fffff880`02dabd00 fffff800`01c88d6e : 00000000`00000001 fffff880`47ec5000 fffffa80`070ca900 fffffa80`07860000 : nt! ?? ::FNODOBFM::`string'+0x43801
    fffff880`02dabe60 fffff880`05215243 : fffff880`02dac050 fffff880`05291661 fffff880`02dac630 fffffa80`07860000 : nt!KiPageFault+0x16e
    fffff880`02dabff0 fffff880`02dac050 : fffff880`05291661 fffff880`02dac630 fffffa80`07860000 fffffa80`07860368 : nvlddmkm+0x18b243
    fffff880`02dabff8 fffff880`05291661 : fffff880`02dac630 fffffa80`07860000 fffffa80`07860368 00000000`406c5000 : 0xfffff880`02dac050
    fffff880`02dac000 fffff880`02dac630 : fffffa80`07860000 fffffa80`07860368 00000000`406c5000 fffff880`003f3a01 : nvlddmkm+0x207661
    fffff880`02dac008 fffffa80`07860000 : fffffa80`07860368 00000000`406c5000 fffff880`003f3a01 fffff880`02dac060 : 0xfffff880`02dac630
    fffff880`02dac010 fffffa80`07860368 : 00000000`406c5000 fffff880`003f3a01 fffff880`02dac060 00000000`00000000 : 0xfffffa80`07860000
    fffff880`02dac018 00000000`406c5000 : fffff880`003f3a01 fffff880`02dac060 00000000`00000000 00000000`406c5000 : 0xfffffa80`07860368
    fffff880`02dac020 fffff880`003f3a01 : fffff880`02dac060 00000000`00000000 00000000`406c5000 00000000`003f3a01 : 0x406c5000
    fffff880`02dac028 fffff880`02dac060 : 00000000`00000000 00000000`406c5000 00000000`003f3a01 00000000`00000040 : 0xfffff880`003f3a01
    fffff880`02dac030 00000000`00000000 : 00000000`406c5000 00000000`003f3a01 00000000`00000040 fffff880`02dac0a0 : 0xfffff880`02dac060
     
    STACK_COMMAND:  kb
    FOLLOWUP_IP: 
    nvlddmkm+18b243
    fffff880`05215243 890491          mov     dword ptr [rcx+rdx*4],eax
    SYMBOL_STACK_INDEX:  3
    SYMBOL_NAME:  nvlddmkm+18b243
    FOLLOWUP_NAME:  MachineOwner
    MODULE_NAME: nvlddmkm
    IMAGE_NAME:  nvlddmkm.sys
    DEBUG_FLR_IMAGE_TIMESTAMP:  51427b3c
    FAILURE_BUCKET_ID:  X64_0x50_nvlddmkm+18b243
    BUCKET_ID:  X64_0x50_nvlddmkm+18b243
    Followup: MachineOwner
    ---------
    0: kd> lmvm nvlddmkm
    start             end                 module name
    fffff880`0508a000 fffff880`05b35000   nvlddmkm T (no symbols)           
        Loaded symbol image file: nvlddmkm.sys
        Image path: \SystemRoot\system32\DRIVERS\nvlddmkm.sys
        Image name: nvlddmkm.sys
        Timestamp:        Fri Mar 15 01:37:00 2013 (51427B3C)
        CheckSum:         00A8D47C
        ImageSize:        00AAB000
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
    You could try roling back to an older driver that worked for you 306.97 is a good one, avoid the one dated dec12/jan13

    Do you have another machine you can try the vid card in or another card to try in this machine or onboard gfx you can use for testing ?
      My Computer


  8. Posts : 26
    Windows 7 Professional 64-bit, SP1
    Thread Starter
       #8

    I do have onboard graphics I can try if needed, although I'd really like to avoid that if possible. Just yesterday and today I got two new dumps which are attached. Anything new from these ones?
      My Computer


  9. Posts : 2,573
    Win7 Ultimate X64
       #9

    Did you try rolling back the gfx driver ? i only suggested onboard gfx as a test not a permanent solution

    One dump wont load other blames memory/driver problem, did you let memtest run for multiple passes ?
    You could also do a check on HDD Hard Drive Diagnostic Procedure using something like SeaTools | Seagate

    Another option would be to enable driver verifier to try to flush out any faulting driver
    Using Driver Verifier to identify issues with Drivers
      My Computer


  10. Posts : 26
    Windows 7 Professional 64-bit, SP1
    Thread Starter
       #10

    Alright, I went several rounds with Galaxy tech support and they concluded that it's not a GPU issue. I had three more BSODs; the dumps are attached. Below is a recap of what I have tried.

    • Memory (2x4GB Corsair Vengeance 1600 MHz)
      • Ran memtest86+, returned no errors
      • Ran RAM test in PassMark, no errors
    • GPU (Nvidia GTX 650 Ti)
      • Logged GPU temperature up to BSOD, was normal
      • Ran both PassMark and FurMark, neither returned any errors
    • CPU (AMD Athlon II X4 645)
      • Ran PassMark CPU test, no errors
      • Tracked CPU temps up to BSOD, temps were normal
      • Rolled back graphics driver to a version recommended by the Nvidia forums, BSODs continued
    • General
      • No malware or viruses on my system (scanned with MSE Prerelease and Malwarebytes)
      My Computer


 
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