Random Reset Problem

Page 1 of 4 123 ... LastLast

  1. Posts : 21
    Windows 7 Home Premium 32bit
       #1

    Random Reset Problem


    Thanks in advance for any help! https://www.sevenforums.com/images/smilies/biggrin.gif My computer does a random reset. Sometimes during use, often during idle time. I leave the computer on 24/7 for SETI. I recently changed the video card due to some unrelated issues and have replaced the hard drive in the past.
    Last edited by RussWalker; 22 Mar 2013 at 10:50. Reason: post zip file
      My Computer


  2. Posts : 504
       #2

    Have you already scanned for a malware infection?
      My Computer


  3. Posts : 21
    Windows 7 Home Premium 32bit
    Thread Starter
       #3

    Yes, I have run many scans and have found no problems. My guess at this point is a driver problem but I am not sure. Sometimes it will reboot every couple of days, sometimes it goes weeks between rebooting. No pattern at all.
      My Computer


  4. Posts : 504
       #4

    Check in the task manager, any suspicious process running? Reboots when idle seems weird, that's why am asking.
      My Computer


  5. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #5

    These things are failing there, and the computer is crashing. From your drivers list:

    No code has to be inserted here.See the details.

    Symantec Intrusion Detection Core Driver
    Code:
    ae210000  ace156d4Unable to load image \??\C:\ProgramData\Symantec\Symantec Endpoint Protection\12.1.2015.2015.105\Data\Definitions\IPSDefs\20130313.011\IDSvix86.sys, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for IDSvix86.sys
    *** ERROR: Module load completed but symbols could not be loaded for IDSvix86.sys
     IDSvix86+0x586d4
    Description here: Driver Reference Table - IDSvix86.sys

    Symantec/ Norton NIS/ N360 driver
    Code:
    ae210164  9dcd2cceUnable to load image \SystemRoot\system32\Drivers\SEP\0C0107DF\07DF.105\x86\SYMNETS.SYS, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for SYMNETS.SYS
    *** ERROR: Module load completed but symbols could not be loaded for SYMNETS.SYS
     SYMNETS+0x9cce
    Description here.

    And Teefer.sys .... it's from symentec too, but no driver guide is available.
    Code:
    ae210218  9dc44098Unable to load image \SystemRoot\system32\DRIVERS\Teefer.sys, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for Teefer.sys
    *** ERROR: Module load completed but symbols could not be loaded for Teefer.sys
     Teefer+0xe098
    Uninstall Norton and all Symentec products using Norton Removal tool. Use Microsoft Security Essentials as your antivirus with windows inbuilt firewall, and free MBAM as the on demand scanner.
    Download, install and update those, and then run full system scans with both of them, one by one.

    You have more than 30 programs in startup. Free them up all. Free up the startup.

    1. Click on the Start button
    2. Type “msconfig (without quotes), click the resulting link. It will open the System Configuration window.
    3. Select the “Startup” tab.
    4. Deselect all items other than the antivirus.
    5. Apply > OK
    6. Accept then restart.

    Uninstall all MSI bloatware.

    Let us know the results.
      My Computer


  6. Posts : 21
    Windows 7 Home Premium 32bit
    Thread Starter
       #6

    nilank - no suspicious programs running.

    Arc - I have followed all of your recommendations and will see what happens! Because this is a fairly random event it may be some time before I can say it is "officially" solved.
    Thanks for your help!
      My Computer


  7. Posts : 21
    Windows 7 Home Premium 32bit
    Thread Starter
       #7

    Unfortunately it has reset itself again!
      My Computer


  8. Posts : 504
       #8

    Do a clean startup and see if it still resets.

    How to Perform a Clean Startup

    Follow "Step One" described in the link and report back.

    Thanks.
      My Computer


  9. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #9

    RussWalker said:
    Unfortunately it has reset itself again!
    What made you enable Driver Verifier?
    I am not seeing any reason behind it. Not at all!

    Let us know if there is any issue with Driver Verified disabled only, after following the instructions of my earlier post.

    Driver verifier is not to be used at will, and it is supposed to make the system laggy, slow, hand off and on, stick at startup and many other things. We use it only when it is needed.
    Code:
    BUGCHECK_STR:  0xc9_220
    
    DRIVER_VERIFIER_IO_VIOLATION_TYPE:  220
    
    FAULTING_IP: 
    HIDCLASS!HidpMajorHandler+0
    badeaa8c 8bff            mov     edi,edi
    
    FOLLOWUP_IP: 
    HIDCLASS!HidpMajorHandler+0
    badeaa8c 8bff            mov     edi,edi
    
    IRP_ADDRESS:  bb7ce438
    
    DEVICE_OBJECT: bb7adbe0
    
    CUSTOMER_CRASH_COUNT:  1
    
    DEFAULT_BUCKET_ID:  VERIFIER_ENABLED_VISTA_MINIDUMP
      My Computer


  10. Posts : 21
    Windows 7 Home Premium 32bit
    Thread Starter
       #10

    My bad on the Driver Verifier. How do I disable it?
      My Computer


 
Page 1 of 4 123 ... LastLast

  Related Discussions
Our Sites
Site Links
About Us
Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd
All times are GMT -5. The time now is 03:13.
Find Us