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Windows 7: BSOD on multiple Lenovo 64bit Laptops recently imaged

22 Mar 2013   #1

BSOD on multiple Lenovo 64bit Laptops recently imaged


I work in a corporate IT environment and have recently noticed alot of our 64 bit laptops are blue screening due to iaStor.sys (Intel Rapid storage technology driver - x64)

I have been able to do the basic analyzing but It would be a great help if anyone could follow this up and let me know if there is anything else causing this as I have removed the driver and installed a new one but it still appears to be blue screening

I have attached a zip folder with mini dumps attached (Couldn't get the SF Diagnostics tool working)

Many Thanks!

My System SpecsSystem Spec
22 Mar 2013   #2

Microsoft Community Contributor Award Recipient

Windows 7 enterprise 64 bit, Windows 7 Pro 64 bit ,Windows 8 64bit

It looks like all of your BSODs are being caused by the Intel display driver:

*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *

Use !analyze -v to get detailed debugging information.

BugCheck 7F, {8, 80050033, 406f8, fffff8800511bf79}

*** WARNING: Unable to verify timestamp for igdkmd64.sys
*** ERROR: Module load completed but symbols could not be loaded for igdkmd64.sys
Probably caused by : igdkmd64.sys ( igdkmd64+226f79 )

Followup: MachineOwner
Driver Reference Table - igdkmd64.sys

You can find updates for the driver here: Intel Download Center
My System SpecsSystem Spec

 BSOD on multiple Lenovo 64bit Laptops recently imaged

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